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Transitional Care Services Community Health Worker II

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L.A. Care Health Plan

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Location:
United States , Los Angeles

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

55245.00 - 82867.00 USD / Year
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Job Description:

The Transitional Care Services (TCS) Community Health Worker II (CHW) is responsible for promoting members’ optimal health and well-being through active engagement and helping them navigate and access health services when transitioning between care settings. The TCS CHW supports members and providers through an integrated approach inclusive of community outreach. Through assessment, collaboration, education and support, the TCS CHW helps identify and resolve members’ barriers to safe care transitions from facilities by ensuring coordination with the facility discharge staff and connecting members to their providers as well as appropriate programs and services to support their daily functioning.

Job Responsibility:

  • Cultural Mediation Among Individuals, Communities, and Health and Social Service Systems: Educating individuals and communities about how to use health and social service systems
  • Providing Culturally Appropriate Health Education and Information: Conducting health promotion and disease prevention education
  • Care Coordination, Case Management, and System Navigation: Participating in telephonic and/or in-person care coordination and case management with members, facility staff, and providers
  • Providing Coaching and Social Support: Providing individual support and coaching
  • Advocating for Individuals and Communities: Advocating for the needs and perspectives of communities
  • Building Individual and Community Capacity: Building individual and community capacity by training with peers and among CHW groups
  • Implementing Individual Assessments: Participating in design, implementation, and interpretation of individual-level assessments
  • Conducting Outreach: Telephonic and/or in-person recruitment of individuals and families to participate in Transitional Care Services and other supports

Requirements:

  • High School Diploma/or High School Equivalency Certificate
  • At least 6 months of experience as a health navigator, peer support worker, outreach worker, promotora, or working in a community setting and providing health education for chronic conditions, or equivalent
  • Knowledge of community resources for Medi-Cal members
  • Comfortable working with diverse populations
  • Exceptional ability to connect and engage with people
  • Willingness to work in various environments including 1:1 in member’s homes, hospitals, skilled nursing facilities, other clinical settings, and/ or shelters
  • Excellent verbal and written communication skills
  • Detail oriented, organized and possess time management skills
  • Basic computer skills
  • Must have access to reliable transportation to carry out job-related essential functions
  • Able to work flexible job hours
  • Travel to offsite locations for work

Nice to have:

  • Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese
  • Mental Health First Aide Certification
  • Successful completion of a Community Health Worker formal training program from a college or other education institution is preferred
  • Training in health education for chronic diseases, motivational interviewing is desirable
What we offer:
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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