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Transitional Care Services Community Health Worker II

United States, Los Angeles Employment contract 55245.00 - 82867.00 USD / Year · Job Posted June 09, 2026
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Job Description

The Transitional Care Services (TCS) Community Health Worker II (CHW) is responsible for promoting members’ optimal health and well-being through active engagement and helping them navigate and access health services when transitioning between care settings. The TCS CHW supports members and providers through an integrated approach inclusive of community outreach. Through assessment, collaboration, education and support, the TCS CHW helps identify and resolve members’ barriers to safe care transitions from facilities by ensuring coordination with the facility discharge staff and connecting members to their providers as well as appropriate programs and services to support their daily functioning.

Job Responsibility

  • Promoting members’ optimal health and well-being through active engagement and helping them navigate and access health services when transitioning between care settings
  • Cultural Mediation Among Individuals, Communities, and Health and Social Service Systems
  • Providing Culturally Appropriate Health Education and Information
  • Care Coordination, Case Management, and System Navigation
  • Providing Coaching and Social Support
  • Advocating for Individuals and Communities
  • Building Individual and Community Capacity
  • Implementing Individual Assessments
  • Conducting Outreach
  • Perform other duties as assigned

Requirements

  • High School Diploma/or High School Equivalency Certificate
  • At least 6 months of experience as a health navigator, peer support worker, outreach worker, promotora, or working in a community setting and providing health education for chronic conditions, or equivalent
  • Knowledge of community resources for Medi-Cal members
  • Comfortable working with diverse populations
  • Exceptional ability to connect and engage with people
  • Willingness to work in various environments including 1:1 in member’s homes, hospitals, skilled nursing facilities, other clinical settings, and/ or shelters
  • Excellent verbal and written communication skills
  • Detail oriented, organized and possess time management skills
  • Basic computer skills
  • Must have access to reliable transportation to carry out job-related essential functions
  • Able to work flexible job hours
  • Travel to offsite locations for work

Nice to have

  • Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese
  • Mental Health First Aide Certification
  • Successful completion of a Community Health Worker formal training program from a college or other education institution is preferred
  • Training in health education for chronic diseases, motivational interviewing is desirable

What we offer

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)

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