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Transition of Care Associate, Licensed Practical Nurse

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States

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Category:
Nursing

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Contract Type:
Employment contract

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Salary:

22.40 - 53.53 USD / Hour

Job Description:

The Transition of Care Coach is responsible for care coordination of members experiencing a significant change in health status resulting from emergency department visits, inpatient, skilled nursing, or rehabilitative stays. Under RN direction, ensures seamless transition to next care setting and facilitates post-discharge goal attainment.

Job Responsibility:

  • Complete post-discharge questionnaire
  • Ensure member has filled/received medications and understands how to take them
  • Benefit education
  • Monitor members in low CM level for alerts or changes in condition
  • Complete post discharge call and required assessments (RAP)
  • Medication reconciliation (if within scope of practice)
  • Complete fall assessment if fall risk identified
  • Complete inpatient confinement calls and monitoring for discharge
  • Management of warm transfers from concierge and engagement hub
  • Provides clinical assistance to determine appropriate services and supports
  • Evaluation of health and social indicators
  • Identifies and engages barriers to achieving optimal member health
  • Uses discretion to apply strategies to reduce member risk
  • Facilitates overall care coordination with the care team
  • Coordinates post-discharge meal delivery, assists with securing DME, and helps ensure timely physician follow-up
  • Understands Payer/Plan benefits, policies, procedures
  • Responsible for completing outreach cadence calls and post-discharge questionnaires within required compliance timelines
  • Utilizes weekly and daily reporting to identify utilization for reducing Emergency Department Utilization and 30-day hospital readmissions
  • Follows members identified as inpatient in hospitals throughout subsequent care continuum
  • Facilitates Interdisciplinary Care Team Meetings with Social Services, Care Management, PCP and other key players

Requirements:

  • 1 year of advanced proficiency in Microsoft Word, Excel, and Outlook
  • Active and unrestricted Licensed Practical Nurse (LPN) in NY or PA
  • High School Diploma or equivalent GED plus Licensed Practical Nurse

Nice to have:

  • Ability to multitask, prioritize, and effectively adapt to a fast-paced changing environment while providing outstanding care
  • Effective verbal and written communication skills
  • Bilingual (English/Spanish)
  • Home Health experience
  • Associate's Degree and/or Bachelor's Degree
What we offer:
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation programs
  • Weight management programs
  • Confidential counseling
  • Financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
September 07, 2025

Expiration:
September 26, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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