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Transition Manager partner closely with HPE teams to manage HPE Greenlake customer project delivery. Transition Managers work with new customers and/or new solutions for existing customers for the deployment and onboarding of HPE Greenlake solutions. The Transition Manager will plan, control, and manage corporate, customer and third-party vendor efforts. Transition Managers will develop effective working relationships with internal and external management, resolve tactical and/or strategic project issues, develop project goals and objectives, manage the integration, development, and completion of deliverables to the customer. Key focus is to ensure the project completion leads to an exceptional customer experience through management of scope, schedule, resources, finances, and risks.
Job Responsibility:
Develop and maintain a strong trusted relationship with multiple HPE functional teams
Obtain understanding of project scope and alignment to customer’s business and IT needs
Quickly establish stakeholder relationships and leverage clear, concise communication to maintain alignment of project scope, timeline, and milestones
Manage customer and HPE team expectations
Leverage active listening and observation to identity risks/problems and proactively recommend and implement innovative solutions to mitigate/eliminate
Enable your curiosity to identify and recommend process improvements and operational efficiencies
Use knowledge of HPE solutions to identify and develop business growth opportunities within the project
Deliver to HPE contractual agreements, HPE Service Delivery Guides and/or customer statement of work
On occasion (not regularly), may need to assist with a customer and/or project need outside of normal business hours
Requirements:
Relevant secondary education or equivalent work experience
3+ years in managing projects
Written and verbal communication, presentation, and persuasion skills
mastery in English
Ability to develop meaningful relationships, network, rapport and trust in a remote model
Proficient knowledge and proven success in project management skills
Proficient in Microsoft Office suite of tools (Excel, PowerPoint, Word)
Ability to work in a dynamic environment, manage multiple priorities and meet deadlines
Stakeholder management
Self-starting with desire to learn quickly and develop skills
Collaborative, team player who can lead others
Critical thinking and problem solving
Active listening and influencing
Issue and risk management
Detail oriented and organized
Nice to have:
Ability to utilize advanced Microsoft Excel functions
Project Management Professional (PMP) certification