Transition Manager (Fixed-Term Contract) Job at NTT DATA (Riyadh)

Job Description

The Transition Manager is responsible for supporting the management and coordination of the activities of the team in the completion of a transition project. This role ensures that transition projects adhere to all required governance processes, utilizes the correct tools and that client requirements are met. The Transition Manager supports with fostering a collaborative and innovative team culture focused on operational excellence.

Job Responsibility

Implements, runs, governs and controls transition programs from inception through to completion
Manages risk and minimizes potential failure by planning and ensuring the execution of all testing, training and change management activities
Undertakes due diligence investigations to determine exact client requirements
Works according to standard and set project management methodologies to plan and manage the execution of service and outsource transition projects
Establishes positive relationships with the client stakeholders and engage with them on a regular basis
Plans and coordinates engagement sessions with the client and prepare for and facilitate these sessions
Ensures that all parties remain informed throughout the process by ensuring that the required communication and reports are prepared and distributed on a regular basis
Identifies resource requirements for the transition project and negotiate and agree the use of the resources
Performs as a people manager to the cross functional transition team, developing team members to grow in their roles
Fosters a collaborative and innovative team culture focused on operational excellence

Requirements

Knowledge of project management methodologies, tools and standards (both Waterfall and Agile)
Business and commercial acumen coupled with strategic thinking ability
Ability to develop and enhance client and stakeholder relationships
Understanding of IT industry and expertise on transition management approaches and methodologies
Ability to construct plans and schedules with pricing information within a framework
Ability to interpret, deconstruct and contribute to contract collateral
Good communication skills, both verbal and written
Bachelor's degree or equivalent in Computer Science or Information Technology or a related field
Solid experience in Service Transitioning and Project management preferably gained within a global IT services organization
Solid experience in engagement across contractual review and service definition
Demonstrated track record in managing complex client transition projects, preferably within a large enterprise environment
Demonstrable experience in communication and negotiation at a management level
Demonstrable expertise in transition management approach and methodology
Moderate level of experience in leading and managing a team

Nice to have

Relevant ITIL certification preferred
PMBOK and/or Prince II Certification(s) desirable

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Transition Manager (Fixed-Term Contract)

Job Description

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