CrawlJobs Logo
NTT DATA Logo NTT DATA · IT - Administration

Transition Advisor

India, Bangalore · Job Posted June 16, 2026
Apply Position
Job Link Share

Job Description

We are seeking an experienced Digital Workplace Transition Lead to manage end-to-end service transitions from clients or incumbent vendors into NTT DATA’s India Delivery Center and/or global delivery model. This role requires strong expertise in transition governance, knowledge transfer planning, service readiness, risk management, stakeholder coordination, and offshore ramp-up—specifically for the Digital Workplace portfolio (Service Desk, EUC/Endpoint, Field Services, M365/Collaboration, Identity, Asset/CMDB, DeX, automation). In addition to delivery transitions, the Transition Lead will play a key role in pre-sales transition solutioning, including transition approach design, estimates, transition plans, and presenting transition strategy in RFPs/orals to build client confidence.

Job Responsibility

  • Manage end-to-end service transitions from clients or incumbent vendors into NTT DATA’s India Delivery Center and/or global delivery model
  • Develop comprehensive Digital Workplace Transition Plans including scope, timelines, milestones, governance, and acceptance criteria
  • Define and execute transition approach (phased / wave-based / big-bang) based on risk and service criticality
  • Establish Knowledge Transfer (KT) strategy (role-based KT, tower-wise KT, service-based KT, hypercare readiness)
  • Define RACI, communication plan, escalation matrix, and cross-tower dependency map
  • Drive integrated transition across workplace services: Service Desk, Field Services, EUC/Endpoint, M365, Asset, DeX, Automation
  • Ensure tool/process alignment for transition (ITSM workflows, reporting, service catalog, knowledge, runbooks)
  • Lead KT sessions from client/incumbent vendors to delivery teams (India and/or global teams)
  • Ensure documentation completeness (SOPs, runbooks, SLAs/OLAs, workflows, access guides, known errors, scripts) and repository setup
  • Validate process mapping (AS-IS → TO-BE) and operational readiness (people/process/technology)
  • Conduct Service Readiness Assessments and entry/exit criteria reviews prior to go-live
  • Own transition governance cadence: daily/weekly reviews, tower checkpoints, and SteerCo
  • Maintain RAID log, mitigation actions, and issue resolution governance
  • Monitor milestone adherence, escalate deviations, and manage corrective action plans
  • Ensure contractual obligations and SLA/OLA alignment throughout transition and stabilization
  • Drive security, access, compliance, and change control readiness as part of go-live criteria
  • Plan and manage staffing aligned with transition waves (L1/L2/L3, shift coverage, language needs, site coverage)
  • Coordinate hiring/onboarding/training, shadow support, and role readiness
  • Drive shadow → reverse shadow → steady-state transition model with measurable capability checkpoints
  • Align capacity planning with demand forecasting (seasonality, device refresh cycles, major rollout windows)
  • Ensure readiness of reporting and dashboards (ticket volumes, SLA/OLA, backlog, performance metrics, transition KPIs)
  • Coordinate tool integrations/alignments: ITSM, endpoint tools, DeX telemetry, asset/CMDB
  • Ensure operational runbooks, monitoring, and escalation paths are validated and tested
  • Track transition effort/burn vs plan
  • support transition financial governance
  • Ensure scope control, change management, and impact assessments for transition changes
  • Support cost modelling, ramp profiles, and assumptions for transition estimation and governance
  • Act as the primary transition interface for client stakeholders
  • Collaborate with delivery leads, tower leads, security, HR, IT, recruitment, vendors, and partners
  • Manage cross-time-zone communication (US/Europe/APAC) and maintain executive-level reporting
  • Ensure high confidence through structured communications and transparent risk management
  • Define exit criteria and transition completion acceptance
  • Lead hypercare/stabilization governance post go-live
  • reduce risk and ensure performance stabilization
  • Ensure smooth handover to steady-state delivery teams with complete documentation and ownership
  • Capture lessons learned, closure documents, and implement continuous improvement actions
  • Play a key role in pre-sales transition solutioning, including transition approach design, estimates, transition plans, and presenting transition strategy in RFPs/orals to build client confidence

Requirements

  • Strong expertise in transition governance
  • knowledge transfer planning
  • service readiness
  • risk management
  • stakeholder coordination
  • offshore ramp-up
  • specifically for Digital Workplace portfolio (Service Desk, EUC/Endpoint, Field Services, M365/Collaboration, Identity, Asset/CMDB, DeX, automation)
  • experience in pre-sales transition solutioning
  • transition approach design
  • estimates
  • transition plans
  • presenting transition strategy in RFPs/orals
NTT DATA - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Transition Advisor

8 matching positions

New

Hr Advisor

HR Advisor - Full Time - Inverness Are you passionate about supporting people a...
Location
Location
United Kingdom , Inverness
Salary
Salary:
Not provided
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in HR advisory or similar roles
  • Familiarity with onboarding, training, and employee engagement
  • Knowledge of employment law and HR policies
  • A positive attitude and a collaborative mindset
Job Responsibility
Job Responsibility
  • Managing the onboarding process for new hires, ensuring a smooth transition into the company
  • Providing training, support, and development opportunities to help employees grow and succeed
  • Supporting people management and performance initiatives to meet business targets
  • Motivating and engaging staff, promoting wellbeing and a positive working environment
  • Ensuring compliance with company policies, employment laws, and regulations
  • Offering guidance on HR best practices and employee relations
  • Fulltime
Read More
Arrow Right
New

Software Development Advisor

The Mainframe Production Assurance Analyst will be responsible for monitoring, s...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience).
  • 6+ years of experience in mainframe operations, production support, or assurance roles.
  • Hands-on experience with JCL, batch scheduling tools (e.g., PCS, CA7), and mainframe utilities.
  • Hands-on experience with data files management (Sequential, GDG, VSAM and PDS)
  • Strong understanding of incidents, problems, and change management processes (ITIL preferred).
  • Familiarity with transaction validation and report printing processes.
  • Strong analytical, troubleshooting, and root cause analysis skills.
  • Excellent communication and coordination skills
  • ability to work across teams.
  • Ability to work in 24x7 production supports environments with on-call rotation.
Job Responsibility
Job Responsibility
  • Monitor and validate completion of daily, weekly, and monthly batch cycles across multiple business units.
  • Ensure timely execution of production jobs, identifying and resolving errors or delays.
  • Perform mainframe transaction and report validations.
  • Coordinate with infrastructure teams, Application Run and Build teams, External vendors, and Business Team.
  • Validation and Transfer Data from and to external vendors.
  • Troubleshoot job failures, escalate issues to Application technical teams, and track to resolution.
  • Maintain runbooks, job schedules, and operational documentation to support transitions.
  • Participate in change management activities – Deploy, validate changes, support cutover, and monitor post-implementation.
  • Provide production assurance reporting (daily status, exceptions, SLAs).
  • Support disaster recovery testing and ensure compliance with organizational standards.
  • Fulltime
Read More
Arrow Right
New

Paraplanner

Paraplanner (Progression to Financial Advisor) Armagh Area Are you an experienc...
Location
Location
United Kingdom , Armagh
Salary
Salary:
Not provided
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum Level 4 Diploma in Financial Planning
  • Proven experience in a paraplanning role
  • Strong desire to transition into a Financial Advisor position
  • Excellent communication and relationship-building skills
  • Proactive approach to business development
  • Full UK driving licence and access to your own vehicle
Job Responsibility
Job Responsibility
  • Provide high-quality paraplanning support to financial advisors
  • Assist in the preparation of financial plans and client recommendations
  • Manage and develop relationships with an existing base of warm clients
  • Proactively identify and pursue new business opportunities
  • Progress into a fully client-facing Financial Advisor role over time
What we offer
What we offer
  • Clear and supported career progression into Financial Advice
  • Access to an existing client bank
  • Ongoing professional development and training
  • Competitive salary and benefits package
  • Fulltime
Read More
Arrow Right
New

Admissions Representative

We are seeking an energetic and motivated Admissions Representative to join a gr...
Location
Location
United States , Oklahoma City
Salary
Salary:
21.00 - 22.00 USD / Hour
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer service, outbound calling, admissions, sales, collections, banking, retail management, or other relationship-focused roles
  • Strong communication and conversational skills
  • Comfortable spending much of the day on the phone and communicating via text and email
  • Ability to navigate multiple systems and learn new technology quickly
  • Experience with Salesforce and Microsoft Office is preferred
  • College degree preferred but not required
Job Responsibility
Job Responsibility
  • Engage with prospective students who have expressed interest in educational programs
  • Conduct meaningful phone conversations to understand student goals and help determine the best path forward
  • Guide students through the admissions and enrollment process, including applications, transcripts, and class registration
  • Maintain consistent communication and follow-up with prospective students
  • Support students through the beginning of their academic journey before transitioning them to an Academic Advisor
  • Manage daily outreach activities, follow-up tasks, and student communications
  • Accurately document interactions and updates within Salesforce and other internal systems
  • Ensure all assigned tasks and student inquiries are completed in a timely manner
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • Company 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right
New

Native American Center Co-Coordinator

Under administrative direction of the Director of Library and Academic Services,...
Location
Location
United States , Sault Ste Marie
Salary
Salary:
22.00 USD / Hour
lssu.edu Logo
Lake Superior State University
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a relevant field
  • Equivalent preparation demonstrated through lived experience, cultural knowledge, and community leadership, including but not limited to, experiences as Indigenous knowledge keepers and/or Elder
Job Responsibility
Job Responsibility
  • Lead initiatives to develop and manage the Native American Center to ensure it serves as a welcoming, inclusive, and educational resource for Indigenous students, faculty, staff, and the broader campus community
  • Plan, promote, and coordinate campus cultural learning events that foster a deeper understanding and appreciation of Native American history, culture, and contemporary issues
  • Work with campus departments and community groups to develop, promote, implement, and host events at the Native American Center and across campus
  • Build and maintain meaningful community connections by serving as a liaison between the university, local tribal nations, Indigenous community leaders, and external partners
  • Act as an advisor and dedicated support system for the Native student club, assisting with their activities, membership growth, and student-led initiatives to ensure a thriving student community
  • Supervise Native American Center student employees
  • Contribute to strategic initiatives related to student retention, sense of belonging, and student engagement
  • Develop and maintain initiatives that support the unique learning needs of Native students, including transition programs for college life
  • Serve on Native American Center Committee
  • Serve on Native American Center Advisory Council
  • Parttime
Read More
Arrow Right
New

Servicing Financial Advisor

Servicing Financial Advisor - Boston area – Wealth Services. At Alera Group, our...
Location
Location
United States , Needham
Salary
Salary:
80000.00 - 95000.00 USD / Year
aleragroup.com Logo
Alera Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of financial services advisory experience
  • Strong understanding of investment products and financial planning strategies, particularly retirement planning
  • Excellent verbal and written communication skills
  • Ability to work effectively in a fast-paced, evolving environment
Job Responsibility
Job Responsibility
  • Meet one-on-one with established clients to provide ongoing financial planning and advisory support
  • Assist with new client onboarding and guide clients through the transition into long-term advisory relationships
  • Prepare, present, and implement customized financial plans aligned with client goals
  • Provide holistic financial planning advice, including investment, insurance, and retirement strategies
  • Maintain strong, ongoing relationships with existing clients through proactive service and communication
  • Ensure financial plans, investment recommendations, and client documentation align with regulatory requirements and firm standards
  • Coordinate with internal partners to support account setup, implementation, and ongoing servicing
  • Maintain required licenses and certifications and adhere to compliance and supervisory guidelines
  • Maintain accurate client records and documentation to support consistent service delivery
  • Develop and retain strong client relationships through proactive service and follow-through
What we offer
What we offer
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • 401(k)
  • Generous PTO
  • Fulltime
Read More
Arrow Right
New

Controller

We are looking for an experienced Controller to lead accounting operations for a...
Location
Location
United States , Birmingham
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience serving in a Controller role with full ownership of accounting operations
  • Must have CPA
  • Strong background in month-end close, financial statement oversight, and balance sheet reconciliation
  • Demonstrated expertise in cash flow management and maintaining accurate financial records
  • Experience working with Sage 100 or Microsoft Business Central is a plus
  • Ability to balance strategic leadership with hands-on execution in a fast-paced accounting environment
  • Comfortable working onsite in Birmingham, Alabama, in a fully in-office setting
Job Responsibility
Job Responsibility
  • Direct the monthly, quarterly, and year-end close activities to ensure timely and accurate financial reporting
  • Oversee day-to-day accounting operations, maintaining reliable general ledger activity and balance sheet integrity
  • Monitor cash flow performance and help leadership plan for funding needs, working capital, and financial priorities
  • Lead and develop the accounting team, including supervising direct reports and helping build capability within entry-level staff
  • Take an active, detail-oriented role in accounting tasks rather than operating solely as a high-level people manager
  • Evaluate current procedures and implement practical improvements that increase efficiency, consistency, and control across the accounting function
  • Support ongoing accounting system enhancements, including participation in the transition to Microsoft Dynamics 365 Business Central
  • Partner with executive leadership and advisors to provide financial insight, resolve issues, and support sound business decisions
  • Ensure compliance with internal policies and assist with audit, tax, and reporting-related requirements as needed
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Finance and Operations Manager

Finance and Operations Manager (Medical Technology) Macquarie Park, New South W...
Location
Location
Australia , Sydney
Salary
Salary:
130000.00 - 150000.00 AUD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
July 04, 2026
Flip Icon
Requirements
Requirements
  • A degree in Finance or Accounting
  • At least 5 years of experience across finance and operational roles, ideally within the medical technology, device, or equipment manufacturing sectors
  • Proven hands-on experience navigating a corporate transition, business setup, or brand integration phase
  • Strong technical background in full-set accounting, financial reporting, and Australian tax requirements
  • Practical exposure to logistics coordination, supply chain operations, and 3PL inventory management
  • Advanced proficiency in Excel alongside exposure to modern accounting and ERP systems
  • Excellent communication, interpersonal, and stakeholder management skills with a robust, self-motivated nature
Job Responsibility
Job Responsibility
  • Full-Set Accounting: Own the local finance function from scratch, managing day-to-day accounting, month-end closing, and key financial reconciliations
  • Compliance & Reporting: Prepare comprehensive management financial reports and ensure strict adherence to local Australian statutory and tax compliance requirements
  • Process Optimisation: Audit operational workflows to handle 3PL inventory reconciliations, variance tracking, and automated data flows efficiently without growing back-office headcount
  • Customer & Order Management: Oversee order intake, processing, and seamless execution across sales and service departments, acting as a key point of contact for local customer accounts
  • Operational Engine: Manage the end-to-end order-to-cash pipeline, ensuring excellent service delivery and smoothing out workflows for both internal and external stakeholders
  • 3PL Logistics Coordination: Partner closely with third party logistics (3PL) warehouse providers to coordinate inbound and outbound shipments, tracking delivery times and stock levels
  • External Advisory Liaison: Partner closely with external advisors to smoothly coordinate tax filing and internal or external audit processes
  • Strategic Alignment: Collaborate deeply with internal stakeholders across finance, operations, sales, and service to protect gross margins and align business priorities
Read More
Arrow Right