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Transit Supervisor

Canada, Whistler Employment contract 65000.00 USD / Year · Job Posted May 30, 2026
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Job Description

Role purpose: To provide leadership and supervision to a team of approximately 80 Transit Operators, ensuring safe and efficient transit operations that meet passenger needs across the Sea to Sky Region. This role supports the organizational culture of safety, inclusivity, and excellence in service delivery.

Job Responsibility

  • Provide direct, on-road supervision of all transit operations in Squamish, Whistler, and Pemberton
  • Monitor radio communications and transit exchanges, respond to operational issues
  • Dispatch and make temporary routing, driver, and vehicle assignment changes due to traffic, capacity, breakdowns, or weather
  • Conduct annual evaluations for Conventional, Custom, and Community transit operators
  • Ensure all operating procedures and safety standards are adhered to
  • Verify compliance with regulations and correct staff as needed
  • Identify workplace safety hazards and develop/implement controls
  • Initiate emergency assistance in incidents such as collisions or passenger injuries, including formal investigations
  • Ensure incident and collision reports are completed timely
  • Perform covert and overt audits of on-time performance
  • Maintain a detailed daily log of events, including missed or late service, customer concerns, passenger pass-ups, and driver notes

Requirements

  • High school diploma or equivalent
  • Several years' experience as a Transit Operator with supervisory experience preferred
  • candidates with management or supervisory experience in related fields considered
  • Demonstrated aptitude for conflict resolution and customer service
  • Class 1 or Class 2 driver's license with air brake endorsement
  • Proficiency in Microsoft Office (Word and Excel) is an asset
  • Experience in transit scheduling considered an asset

Nice to have

  • Proficiency in Microsoft Office (Word and Excel) is an asset
  • Experience in transit scheduling considered an asset

What we offer

comprehensive benefits program

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