Transformation Team Lead, Product Manager Job at General Motors (Austin)

Job Description

Lead the Transformation Team for HR and Communications. Own the redesign of employee-facing workflows using modern collaboration tools, AI, and automation built on approved platform capabilities. Serve as the product manager for the transformation by defining the problem, prioritizing the work, driving delivery, and ensuring adoption and handoff.

Job Responsibility

Own end-to-end team delivery, including workflow redesign and transformation execution for HR and Communications
Partner with the business sponsor to translate goals into a prioritized roadmap
Lead the team across engineering, HR or communications stakeholders, and matrixed platform and change resources
Run discovery activities including journey mapping, content-flow review, service interaction analysis, use case identification, and pilot planning
Enforce architectural compliance and ensure reuse of approved platform capabilities
Escalate missing platform capabilities or required controls rather than allowing shadow architecture
Drive adoption and behavior change in partnership with embedded change leads
Ensure every AI-enabled workflow, prompt-based solution, or automated agent receives required review and approval before deployment
Define and track success metrics tied to employee experience, responsiveness, content effectiveness, and user adoption
Manage to clear, time-bound exit criteria
Deliver a validated sustainment plan, complete documentation, and signed handoff to the business sustainment owner

Requirements

8 to 10+ years in product management or transformation delivery, ideally in enterprise collaboration, SaaS, automation, or AI
Proven experience delivering cross-functional product or workflow initiatives through adoption
Strong stakeholder management, including business, service, and communications leaders
Familiarity with modern productivity suites, AI-enabled workflows, automation, and change management
Ability to balance process efficiency with user experience and adoption outcomes

Nice to have

Experience in HR, employee experience, internal communications, or service transformation
Experience defining and tracking value realization metrics, including adoption, productivity, control/compliance, and sustainment outcomes, for enterprise workflow transformation initiatives
Demonstrated ability to translate ambiguous business needs into scalable, platform-aligned solutions that maximize reuse and avoid one-off tooling or shadow processes
Experience establishing durable sustainment models, including operating procedures, documentation, ownership transitions, and post-launch governance for artificial intelligence (AI), automation, and collaboration solutions
Experience designing solutions for employee-facing journeys, including service interactions, content delivery, or internal communications
Experience balancing process standardization with employee experience, clarity, and change adoption

What we offer

Medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs
employee assistance program
GM vehicle discounts
relocation benefits
incentive pay program

General Motors - All Job Offers

Select Country

Transformation Team Lead, Product Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Transformation Team Lead, Product Manager

Senior Manager, Product Manager, Product Studio

Lead Product Manager – Payment Services

Business Insurance Lead Product Manager

Lead Product Manager

AI Transformation Product Manager

Credit Review Senior Manager, Horizontal Transformation Lead

Product Management, EMEA Fund Accounting & Administration Transformation Lead (Director)

Director, Product Manager, Commercial Forward Impact Engineering & Engagement Team

Our AI answers in your language