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Transformation Officer

India, Hyderabad · Job Posted June 29, 2026
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Job Description

The Transformation Officer is an intellectually curious, analytically driven role at the foundation of the Transformation Office. Working as a core member of a transformation program team, this individual supports the delivery of discrete workstreams by conducting structured business analysis, gathering and synthesising operational data, mapping processes, engaging with subject matter experts, and producing clear outputs that drive informed decision-making and program progress. This is an ideal role for an early-career professional with the mindset of a consultant — someone who is energised by problem-solving, takes initiative to dig into the detail, and takes pride in producing high-quality, rigorous work. The Transformation Officer will work closely alongside global process owners, operations teams, and lines of business, gaining broad exposure to the firm's operations and technology landscape while contributing meaningfully to real transformation outcomes from day one.

Job Responsibility

  • Conduct structured current-state analysis to understand existing processes, workflows, roles, and operational pain points
  • Gather, clean, and analyse quantitative and qualitative data to identify trends, inefficiencies, and opportunities for improvement
  • Develop and maintain process maps, data models, and analytical frameworks
  • Analyse interdependencies between people, process, technology, and governance elements of the operating model
  • Proactively research best practices, benchmarks, and comparable approaches
  • Contribute to the development of business cases, options papers, and other analytical outputs
  • Engage day-to-day with global process owners, operations teams, and lines of business
  • Support the facilitation of workshops and interviews with stakeholders
  • Assist in translating business needs into clear, structured requirements and user stories
  • Support change impact assessments and stakeholder mapping activities
  • Build constructive working relationships with subject matter experts and operational counterparts
  • Communicate findings and workstream updates clearly and concisely
  • Support work with Global Process Owners, Tech, Product, and Operations teams
  • Contribute to the definition of functional requirements and business logic for tech-enabled tools
  • Develop an active awareness of AI and agentic AI tools
  • Assist in ensuring alignment between business processes and system capabilities
  • Support the end-to-end delivery of assigned workstreams
  • Maintain up-to-date workstream documentation
  • Assist with data analysis, reporting, and insights
  • Participate in testing, user acceptance, and validation activities
  • Identify and escalate risks, blockers, and dependencies promptly
  • Demonstrate a self-starter attitude
  • Support the design and delivery of change activities
  • Help identify change resistance and contribute to strategies that build engagement and adoption
  • Produce clear, well-structured documentation of current-state and future-state processes
  • Contribute to knowledge transfer activities

Requirements

  • 3-4 years of professional experience in management consulting, business analysis, operations, financial services, or a related analytical field
  • exceptional recent graduates will also be considered
  • Strong analytical and problem-solving skills
  • High attention to detail with a commitment to producing accurate, high-quality work
  • Clear and effective written and verbal communication skills
  • Proficiency in Microsoft Excel and PowerPoint
  • A proactive, self-starting mindset
  • Strong organisational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment
  • High levels of personal drive, ownership, and accountability

Nice to have

  • Domain knowledge in Fund Administration
  • Domain knowledge in Financial Services Technology
  • Domain knowledge in AI Enablement
  • Sound understanding of how regulated financial services entities operate
  • Exposure to regulatory change programmes or compliance-driven transformation
  • Experience with service design, customer journey mapping, or lean/six sigma methodologies
  • Prior exposure to process improvement, project delivery, or transformation activity
  • Familiarity with process mapping or collaboration tools
  • Familiarity with project management or change management frameworks
  • Familiarity with technology concepts such as workflow automation, system integration, APIs, and cloud-based platforms
  • Business analysis certification
  • Agile/Scrum certification
  • Undergraduate or postgraduate degree from a leading institution in Business, Economics, Finance, Engineering, or a field with role-relevant transferable skills

What we offer

  • Support for professional accreditations
  • Flexible arrangements
  • generous holidays
  • plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location

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