Transformation Metrics Reporting & Analytics Job at Citi (Mumbai)

Job Description

The Transformation Program Metrics Senior Analyst is responsible to produce critical metrics and analytics that underpin reporting to executive and board-level oversight teams, as well as external regulators. The role requires a comprehensive understanding of the Transformation initiative, phased planning and goals, and how progress is to be/can be measured. Strong attention to detail, data quality, and time management are a necessity. Excellent communication skills are required to collaborate and problem-solve internally, often at a senior level.

Job Responsibility

Responsible for change, production and analysis of for CO Closure metrics to be consumed by Management and Regulators – OCC & FRB
Work closely with senior stakeholders across businesses and functions to understand their processes and help them to define reporting metrics and measurements
Ensure adherence with established policies and milestone timelines for data gathering, data quality (DQ) checks, metrics development and assembly of reporting dashboards to ultimately produce TPO deliverables within responsibility on-time
Assist team management in establishing tangible KPI’s, reporting metrics and measurements
Prepare clear, concise and accurate documentation/analysis of the reported metrics as well as facilitate ad hoc, special requests, etc.
Attention to detail while making judgments and recommendations based on the analysis of factual information
Assist in detailed investigation/analysis of a reported metric based on requests from stakeholders and provide detailed qualitative responses
Assist with technology assessment of existing reporting tools and tool selection for each use case
as well as build out capabilities required to enable the reporting and analytics toolkit
Ensure design of reporting and analytical capabilities adhere to Citi Risk and Control requirements
Support the Consent Order plan integrity as well as requirements for Projects Tracking System (PTS) apart from Metrics
Co-ordinate data availability from applicable suppliers in various areas of the organization
escalating where needed
Review/analyze deliverables for accuracy, completeness, and positioning of important information
Support appropriate change control measures in accordance with governance by raising approval needs, monitoring status, and ensuring completion of all documentation within the system of record
Assess reporting tool performance and look for process efficiencies to be derived from the deployment of these solutions
Exercise independence of judgement and autonomy
and act as SME to stakeholders and /or other team members
Adhere to defined process to drive continuous improvement to processes and functionality
Support management in assessing and enhancing operational controls
and ensure departmental processes and procedures are kept current and up-to date

Requirements

Overall 7+ years of experience preferably in Banking and Financial Services Industry
Bachelor’s/University degree in related field, Master’s degree preferred
Expertise in data query, data analytics, and data visualization
Advanced experience using MS Excel and its data integration tools
Experience using various Business Intelligence tools (Power BI, Tableau, and MicroStrategy)
Ability to work across all levels of management independently and effectively, and across functions to accomplish goals
Proficient in key reporting and analytics capabilities and tools like Tableau, Power BI, etc. as well as knowledge of DBMS concepts, SQL would be beneficial
Very good communication skills (written, verbal and interpersonal) and ability to articulate in a clear and concise manner
Integrity, maturity, dependability and a positive professional attitude
Demonstrated ability to think strategically, analytically, and creatively problem solve as well as multi-task effectively and efficiently

Nice to have

Knowledge of DBMS concepts, SQL
Experience using various Business Intelligence tools like Tableau, Power BI, MicroStrategy

What we offer

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Financial well-being empowerment and planning resources
Access to learning and development resources
Paid time off packages
Tools to volunteer in the communities
Generous paid time off packages

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Transformation Metrics Reporting & Analytics

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