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Transformation Metrics Reporting & Analytics

https://www.citi.com/ Logo

Citi

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Location:
India , Mumbai

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Transformation Program Metrics Senior Analyst is responsible to produce critical metrics and analytics that underpin reporting to executive and board-level oversight teams, as well as external regulators. The role requires a comprehensive understanding of the Transformation initiative, phased planning and goals, and how progress is to be/can be measured. Strong attention to detail, data quality, and time management are a necessity. Excellent communication skills are required to collaborate and problem-solve internally, often at a senior level.

Job Responsibility:

  • Responsible for change, production and analysis of for CO Closure metrics to be consumed by Management and Regulators – OCC & FRB
  • Work closely with senior stakeholders across businesses and functions to understand their processes and help them to define reporting metrics and measurements
  • Ensure adherence with established policies and milestone timelines for data gathering, data quality (DQ) checks, metrics development and assembly of reporting dashboards to ultimately produce TPO deliverables within responsibility on-time
  • Assist team management in establishing tangible KPI’s, reporting metrics and measurements
  • Prepare clear, concise and accurate documentation/analysis of the reported metrics as well as facilitate ad hoc, special requests, etc.
  • Attention to detail while making judgments and recommendations based on the analysis of factual information
  • Assist in detailed investigation/analysis of a reported metric based on requests from stakeholders and provide detailed qualitative responses
  • Assist with technology assessment of existing reporting tools and tool selection for each use case
  • as well as build out capabilities required to enable the reporting and analytics toolkit
  • Ensure design of reporting and analytical capabilities adhere to Citi Risk and Control requirements
  • Support the Consent Order plan integrity as well as requirements for Projects Tracking System (PTS) apart from Metrics
  • Co-ordinate data availability from applicable suppliers in various areas of the organization
  • escalating where needed
  • Review/analyze deliverables for accuracy, completeness, and positioning of important information
  • Support appropriate change control measures in accordance with governance by raising approval needs, monitoring status, and ensuring completion of all documentation within the system of record
  • Assess reporting tool performance and look for process efficiencies to be derived from the deployment of these solutions
  • Exercise independence of judgement and autonomy
  • and act as SME to stakeholders and /or other team members
  • Adhere to defined process to drive continuous improvement to processes and functionality
  • Support management in assessing and enhancing operational controls
  • and ensure departmental processes and procedures are kept current and up-to date

Requirements:

  • Overall 7+ years of experience preferably in Banking and Financial Services Industry
  • Bachelor’s/University degree in related field, Master’s degree preferred
  • Expertise in data query, data analytics, and data visualization
  • Advanced experience using MS Excel and its data integration tools
  • Experience using various Business Intelligence tools (Power BI, Tableau, and MicroStrategy)
  • Ability to work across all levels of management independently and effectively, and across functions to accomplish goals
  • Proficient in key reporting and analytics capabilities and tools like Tableau, Power BI, etc. as well as knowledge of DBMS concepts, SQL would be beneficial
  • Very good communication skills (written, verbal and interpersonal) and ability to articulate in a clear and concise manner
  • Integrity, maturity, dependability and a positive professional attitude
  • Demonstrated ability to think strategically, analytically, and creatively problem solve as well as multi-task effectively and efficiently

Nice to have:

  • Knowledge of DBMS concepts, SQL
  • Experience using various Business Intelligence tools like Tableau, Power BI, MicroStrategy
What we offer:
  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Financial well-being empowerment and planning resources
  • Access to learning and development resources
  • Paid time off packages
  • Tools to volunteer in the communities
  • Generous paid time off packages

Additional Information:

Job Posted:
November 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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