Transformation, Change & Communication (TCC) Specialist Job at Vodafone (Budapest)

Transformation, Change & Communication (TCC) Specialist

Vodafone

Location:
Hungary , Budapest

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a Transformation, Change & Communication (TCC) Specialist to join our SCM Transformation Office in Budapest. This role is responsible for driving business transformation through strategic change management and communication initiatives. The individual will lead structured transformation activities, align efforts with organisational goals, and ensure successful adoption of new systems and processes. The role also involves stakeholder engagement, communication governance, and leveraging user experience insights to inform decisions.

Job Responsibility:

Own and deliver change strategy across SCM Systems and Processes
Develop and govern transformation and communication toolkits
Conduct user experience research using both quantitative and qualitative methods to support data-driven decisions
Upskill project leads and Global Process Owners in change and communication best practices
Align transformation activities with strategic business goals to enhance collaboration and performance
Establish and manage communication governance, including push/pull strategies and stakeholder engagement
Analyse current change management processes and implement improvements

Requirements:

A professional with a degree in Business Administration, Organisational Psychology, Communication, or IT
Certified in Prosci® Change Management and Agile/Scrum methodologies
Experienced in strategic communication, stakeholder management, and transformation delivery
Skilled in using research methods such as NPS, CSAT, SUS, interviews, and usability testing
Capable of influencing diverse stakeholder groups and managing resistance effectively
Strong analytical thinker with a passion for driving meaningful change

What we offer:

Opportunity to lead transformation initiatives in a global shared services environment
Exposure to strategic change management and communication practices
Collaboration with cross-functional teams and senior stakeholders
Professional development through certifications and training programmes
A role that directly contributes to organisational efficiency and performance