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Vodafone Logo Vodafone · IT - Administration

Transformation & Business Value Manager

United Kingdom, Newbury or London · Job Posted March 18, 2026
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Job Description

This role leads transformation, innovation, and value realization across ND&I, ensuring measurable impact aligned to ND&I and wider Networks strategy. It governs operating model integration, capability uplift, and business value realization, while enabling adoption of CSI, Process, Data, and Tooling outputs without owning their execution.

Job Responsibility

  • Own the ND&I transformation roadmap and delivery governance
  • Lead the design-to-adoption of a unified ND&I operating model, ensuring legacy ways of working converge and are consistently applied across all domains
  • Lead alignment across all ND&I domains and with cross-functional teams (IT, OSS, commercial, etc.), external partners and vendors, joint ventures to ensure transformation initiatives are integrated, scalable, and future-ready
  • Lead ND&I change strategy covering adoption, behavioural shifts, and business readiness
  • Oversee communications, training, and engagement across all ND&I teams to support transformation delivery
  • Ensure new processes, tools, and Ways of Working are understood, embedded, and sustained across ND&I
  • Shape and govern ND&I’s innovation pipeline, ensuring high value feasible ideas move forward
  • Work with key stakeholders and wider enterprise to shape high-value opportunities and ensure they have clear path to delivery
  • Challenge business teams to proactively identify AI/automation opportunities that drive impactful improvements
  • Own the ND&I value framework ensuring benefits, KPIs, ROI and Opex efficiencies are clearly define and governed
  • Lead the creation of business cases and own benefits realisation, ensuring financial modelling and ROI tracking for all ND&I transformation investments
  • Own value reporting, with clear visibility of efficiency and performance outcomes
  • Lead ND&I-wide capability uplift by identifying critical skills gaps and orchestrating development through HR, domain leads and external partners
  • Embed new WoW models, role clarity, consistent governance rhythms, and decision-making forums
  • Work with HR to establish long-term capability pathways
  • Act as the strategic bridge between ND&I, Networks and enterprise functions to ensure alignment, decisions and priorities are governed
  • Ensure ND&I domain leads are accountable for adoption, measurable improvement, and sustained value delivery

Requirements

  • Proven transformation leader capable of driving large‑scale change across complex telecoms environments
  • Track record of designing and integrating cross‑domain operating models—often in the context of mergers, joint ventures, or major organisational shifts
  • Deep expertise in organisational design, capability uplift, and behavioural change management
  • Strong commercial acumen in building business cases, delivering Opex efficiencies, and tracking financial benefits with precision
  • Highly skilled at influencing across senior stakeholders, delivery teams, and specialist groups such as process, AI, data, and automation
  • Adept at governing transformation delivery and ensuring measurable value realisation across multiple domains
  • Operating comfortably in ambiguity, they simplify complex strategic narratives, create clarity for leaders, and continuously steer the organisation toward adoption of new ways of working and real, demonstrable business outcomes
  • Strategic operator with strong execution discipline, benefit accountability, and the ability to shape outcomes across domains through influence rather than hierarchy
  • Expert at simplifying complexity and creating clear, actionable narratives for ND&I and senior stakeholders
  • Drives behavioural change, capability uplift, and sustainable adoption of new operating models, tools, and ways of working
  • Challenges constructively to ensure transformation initiatives deliver measurable business impact and not just activity

What we offer

  • Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
  • Discounts, vouchers, a pension plan and loads more
  • Amazing learning tools and top-notch parental leave policies
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