Transformation Business Analyst, HSBC

HSBC

Location:
China, Guangzhou

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is one of the world’s largest banking and financial services organisations, serving around 40 million customers worldwide. The role focuses on designing solutions, gathering business requirements, implementing change activities, and preparing organizations for large-scale improvements. It demands collaboration with external and internal stakeholders, anticipating and mitigating risks, and applying critical business frameworks. Joining HSBC means working in a dynamic and inclusive environment.

Job Responsibility:

Content heavy role –Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise
Stakeholder complexity –Business Analysts will often need gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions
Multi-disciplinary –Business Analysts need to be able to shape business requirements and solution designs
Employs an improvement mind-set to identify and define issues or problems that are less obvious
participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved
Brings structure and order to undefined problems and/or large scale problems, making them easier to address and solve
Uses systemic thinking and creativity in devising solution options
Evaluates relative costs, benefits and obstacles of potential solutions before implementing
Articulates or translates complex information in clear, meaningful and structured way to suit audience
Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward
Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy
Anticipates issues and risks and acts to mitigate these quickly
handles any unforeseen roadblocks swiftly and effectively
Thinks ahead to identify potential risks to service or performance and deals with them proactively
effectively manages review processes to identify quality issues early
Builds effective working relationships with analysis and design teams in our delivery partners and works well with external
Defines requirements management processes and designs detailed business solutions and structures based on business requirements
challenges business intent in a constructive manner
Identifies areas of impact on the target operating model and designs activities to mitigate impact
Manages requirements traceability through design and delivery
Utilises financial skills to develop a high level business case, considering investment and high level benefits
Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues)
Manages the change audience through the commitment curve with communications, training and development
Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost)
Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope
Supports project or programme resourcing activities
Allocates tasks and objectives to other analysts on a project or programme
Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience
Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request
Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams

Requirements:

Ability to read/type and speak in English and Chinese are crucial
Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques
A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery
Outstanding understanding of HSBC Group structures, processes and objectives
Very strong knowledge of the external environment –regulatory, political, competitors etc.
Basic Business reengineering knowledge
Business analysis, requirements gathering and design techniques
Change management and implementation management techniques and approaches

What we offer:

Flexible working
Opportunities to grow
Inclusive and diverse environment
Continuous professional development

Additional Information:

Job Posted:
July 30, 2025

Expiration:
August 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Transformation Business Analyst

HSBC

Location:China, Guangzhou

Category:IT - Administration

Contract Type:Employment contract