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HSBC is one of the world’s largest banking and financial services organisations. We are currently seeking an experienced professional for the role of Transformation Business Analyst. The role involves working on complex requirements gathering and business analysis tasks, aligning business priorities to deliver technological and operational solutions. Candidates must demonstrate strong business acumen, stakeholder engagement skills, and capability in change implementation management.
Job Responsibility:
Employs an improvement mind-set to identify and define issues or problems that are less obvious
Brings structure and order to undefined problems and/or large scale problems, making them easier to address and solve
Uses systemic thinking and creativity in devising solution options
Evaluates relative costs, benefits and obstacles of potential solutions before implementing
Articulates or translates complex information in clear, meaningful and structured way to suit audience
Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward
Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy
Anticipates issues and risks and acts to mitigate these quickly
Thinks ahead to identify potential risks to service or performance and deals with them proactively
Defines requirements management processes and designs detailed business solutions and structures based on business requirements
Identifies areas of impact on the target operating model and designs activities to mitigate impact
Manages requirements traceability through design and delivery
Utilises financial skills to develop a high level business case, considering investment and high level benefits
Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues)
Manages the change audience through the commitment curve with communications, training and development
Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost)
Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope
Supports project or programme resourcing activities
Allocates tasks and objectives to other analysts on a project or programme
Requirements:
Ability to read/type and speak in English and Chinese are crucial
Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques
A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery
Outstanding understanding of HSBC Group structures, processes and objectives
Very strong knowledge of the external environment – regulatory, political, competitors etc.
Basic Business reengineering knowledge
Business analysis, requirements gathering and design techniques
Change management and implementation management techniques and approaches
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