Transfer Planning Agent

• Play a supportive role on the day-to-day transport operation
• assist the bus drivers in scheduling their duties and ensure availability of the buses
• support to resolve any incidents arising from unforeseen circumstances such as flight delays or bus breakdowns
• ensure efficiency and profitability in transfer planning without losing focus on excellent guest experience
• ensure the availability of vehicles according to the daily planning and reserve them appropriately
• request service support from collaborating companies if necessary

• Experience in tourism and transport operations
• ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead and the capability to work under pressure
• MS office and well-developed computer skills
• an individual who never stops looking ahead, seeking new ways to delight customers and grow the business
• culturally intelligent individual who enjoys working in an international environment
• excellent communication skills, both verbal and written, in English and in Arabic
• knowledge of an additional language is advantageous

Knowledge of an additional language

• Paid training days
• free access to TUI Learning Hub, TUI Skills Academy, and language lessons
• involvement with charity and sustainability initiatives
• complimentary access to WeCare Team and 24/7 Wellbeing Hub