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Reporting to and under general direction of the University Registrar, the Transfer Credit, Transcripts and Clearinghouse Professional performs complex professional student services work specific to interpreting, applying and posting transfer credits according to state, system and local regulations. The incumbent serves as one of the primary campus liaisons with the National Student Clearinghouse, submitting reports, correcting errors, and assuring accuracy between the Clearinghouse and National Student Loan Data System (NSLDS). The incumbent self-manages an often demanding workload to maintain accuracy and is expected to establish on-going professional advisement relationships with students; oversee the order process and delivery of transcripts to students and alumni; coordinate and administer assigned programs; recognize specific program needs and develop approaches for possible implementation to meet these needs; assist with the development of policies, procedures and forms; recommend changes on varied matters both within and outside the department; and may serve as a lead person is various work groups.
Job Responsibility:
Performs complex professional student services work specific to interpreting, applying and posting transfer credits according to state, system and local regulations
Serves as one of the primary campus liaisons with the National Student Clearinghouse, submitting reports, correcting errors, and assuring accuracy between the Clearinghouse and National Student Loan Data System (NSLDS)
Self-manages an often demanding workload to maintain accuracy
Establish on-going professional advisement relationships with students
Oversee the order process and delivery of transcripts to students and alumni
Coordinate and administer assigned programs
Recognize specific program needs and develop approaches for possible implementation to meet these needs
Assist with the development of policies, procedures and forms
Recommend changes on varied matters both within and outside the department
May serve as a lead person in various work groups
Requirements:
Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related
Equivalent of three years of progressively responsible professional student services work experience
Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel and PowerPoint)
Knowledge of database, spreadsheet and PeopleSoft preferred
Nice to have:
One year in the program area to which assigned
Knowledge of database, spreadsheet and PeopleSoft
What we offer:
Medical, dental, vision, life and disability insurances
Retirement (CalPERS)
Tuition waiver
Vacation and sick leave
15 paid holidays each year
Public Service Loan Forgiveness Program (PSLF) Employer
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