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At BlackRock, we are seeking a Transfer Agency Services Associate who is curious, collaborative, analytical, and passionate to become part of our team! We recognize that strength comes from diversity, and will value your rare skills, inquisitiveness, and passion while giving you the opportunity to grow professionally and as an individual. Transfer Agency Services (TAS) is a global team and is part of Global Accounting and Product Services (GAAPS) within Business Operations and Technology. This group is responsible for Institutional and Commingled fund accounting, Fund Board management, Portfolio & Regulatory Compliance, Transfer Agent and operational infrastructure oversight for BlackRock's commingled funds (registered and unregistered). In addition, the teams also support Latin America Business Operations, strategic fund conversions, vendor oversight and product lifecycle events. We are responsible for the management and oversight of outsourced operations carried out by the appointed Transfer Agencies for BlackRock fund ranges domiciled in EMEA including Mutual Funds and Exchange Traded Products (ETFs).
Job Responsibility:
Responsible for daily relationship with BlackRock’s Third Party Transfer Agents (TA)
Investigate and resolve day to day operational queries, issues and incidents across the entire range of services provided by the TAs
Responsible for Cashflow Dashboard monitoring for pooled funds, and ensuring Portfolio Managers receive timely and accurate cash flow information
Conduct root cause analysis for operational problem and ensuring appropriate remedial steps are clearly defined and assigned to mitigate risks
Proactively analyse trends in errors and issues to find opportunities for process improvement at either the Provider or BlackRock
Prepare and maintain procedures, processes and controls between BlackRock and its administrators
Along with the TA, co-ordinate the planning for KYC refresh exercises, ensuring plans are clear
Support regular KYC refresh exercises by overseeing TA activity, liaising as appropriate, with internal BLK client teams
Provide regular status reports for BLK stakeholders on KYC refresh progress, proactively highlighting areas of challenge
Participate in periodic reviews and updates to the operating model/service level documentation
Responsibility for monitoring the performance of the service provider
Completion of oversight checks on specific activities at the TA to ensure compliance with agreed service levels
Monitoring of ongoing performance levels and validation against agreed key performance indicators to ensure service standards are maintained and improved
Conduct annual due diligence visits on providers issuing formal findings documents as appropriate
Active participation in business and regulatory-driven projects as an SME representing TA Services
Provide constructive input to ongoing due diligence of the Transfer Agents
Assisting management and senior leaders with any ad hoc / project work
Requirements:
1+ years Transfer Agency or TA Oversight experience
Experience or knowledge of non-UK funds and Exchange Traded Fund (ETF) products
Operational knowledge of the AML/KYC processes and the applicability to Transfer Agency operations
Strongly proficient on standard software (e.g. Microsoft Office)
Understanding of risks and controls within a financial services environment
Experience of working with external providers
Relationship and/or project management experience
Nice to have:
Experience or knowledge of non-UK funds and Exchange Traded Fund (ETF) products would be an advantage
Operational knowledge of the AML/KYC processes and the applicability to Transfer Agency operations would be an advantage
Relationship and/or project management experience would be advantageous
What we offer:
Retirement investment and tools designed to help you in building a sound financial future
Access to education reimbursement
Comprehensive resources to support your physical health and emotional well-being