Transfer Agency Manager Job at Alter Domus (Singapore)

In-House Creative Agency Creative Operations Manager

Citi's US in-house creative agency is looking for an Operations Lead to work wit...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6+ years of business control operations and metrics reporting experience
Advanced English skills is required
Agency experience (in-house agency experience is a plus)
Self-motivated with proven commitment to quality and attention to detail
Demonstrated project management and organizational skills
Strong interpersonal, business and communication skills
Proficient in Microsoft Office with an emphasis on MS Excel
Experience with workflow systems and data analysis
Excellent oral and written communications skills
Keen sense of urgency and eagerness for ownership

Job Responsibility

Point of contact for team member onboarding
Collaborate with Creative Operations Manager to identify inefficiencies and proactively refine and implement processes
Ensure day-to-day operations run seamlessly
maintaining team access to appropriate technology and software
Point of contact with stakeholders for workflow enhancement implementation and compliance reporting
Maintain updates and organization across process and system documents
Facilitate transfer and upload of final assets to vendors
Serve as backup to the Creative Operations Manager for team metrics, capacity, financial and business tasks
Conduct brainstorming sessions in a team setting to routinely improve internal user experience
Participate in project kickoff meetings, internal reviews and client presentation calls

Fulltime

Data Project Manager

The Data Project Manager holds primary responsibility for the successful deliver...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 5 years or more of relevant experience in project management or program management within a complex corporate environment, with a strong preference for the financial services industry
Funds Domain Expertise (Required): Minimum 3+ years of experience managing projects related to investment fund operations, specifically in Fund Accounting, Middle Office, and/or Transfer Agency functions
Project Management Fundamentals: Proficient in Project Management fundamentals
Risk Management: Experience in conducting project risk assessments and developing mitigation plans
PMP or other relevant project management certifications
Experience in overseeing multiple test projects, timelines, budgets, and quality gates
Experience in defining overall test strategy and aligning with business objectives
Experience in working with external vendors/offshore teams
Leadership & Influence: Exemplifies leadership qualities towards achieving desired results, drives innovative approaches, and possesses a self-dependent leadership style in complex programs. Ability to manage or lead project teams/departmental projects, provide support to team managers, and mentor junior staff
Communication & Stakeholder Management: Strong verbal and written communication skills, effective stakeholder management, and ability to present complex information clearly

Job Responsibility

Project Planning & Execution: Develop scope-aligned project plans, oversee multiple projects, and ensure timely and accurate execution of initiatives impacting Transfer Agency, Fund Accounting, and Middle Office functions. Formulate project plans that assess resource requirements and timescales for execution
Scope Management: Effectively manage scope creep, ensuring project objectives remain aligned with business goals and preventing unauthorized changes in funds-related projects
Dependency Management: Proactively identify and manage cross-team and regional dependencies, mitigating risks and ensuring seamless project flow across funds operations
Business Impact & Value: Go beyond "on-time" delivery to measure project success in terms of business impact, value realization, and adoption of process/system changes within the funds domain
Communication & Adoption: Drive effective communication and adoption strategies for process and system changes that impact multiple teams, ensuring smooth transitions and user buy-in for funds services initiatives
Stakeholder Management: Effectively manage stakeholders at all levels, fostering strong relationships and ensuring alignment on project objectives across TA, FA, and MO
Risk Assessment & Mitigation: Conduct thorough risk assessments and develop robust mitigation plans to address potential project risks within the funds environment. Take proactive actions targeted at minimizing and mitigating implementation risk
Resource Management: Effectively prioritize and manage resources, optimizing allocation to achieve project goals efficiently for funds change projects
Book of Work Management: Manage the book of work across different functions, ensuring alignment with strategic priorities
Conflict Resolution: Skillfully resolve conflicts that may arise within project teams or among stakeholders, maintaining a collaborative environment

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Client Services

This role is part of our Personalised Creative team. We create emotive yet conve...

Location

United Kingdom , London, Manchester

Salary:

Not provided

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

Agency experience is a plus
Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
Extremely organised, with the ability to manage multiple projects simultaneously
Ability to think strategically
Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
Highly motivated to learn, grow and improve
Personable, approachable demeanor and motivating team player
Moderate understanding of production and interactive processes
Excellent oral and written communication skills
Ability to manage and develop client and supplier relationships

Job Responsibility

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters
Prioritising workloads for the team, and escalating when needed
Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
Ensure success criteria are met and projects are delivered to time and to budget
Work with the team to determine and test creatives across client owned channels

What we offer

Healthcare with Bupa or Medicash
26 days’ holiday exclusive of bank holidays
Mental health support
Company pension scheme with The People’s Pension
Enhanced family friendly policies
A flexible, hybrid working policy
Ride to work scheme
Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!

Client Technology Solutions Manager

We are seeking a Client Technology Solutions Manager with a strong background in...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrated experience in the Investment Banking or Asset Management industries, preferably in Custody, Fund Services, ETF Servicing, Transfer Agency, FX, Securities Lending or Middle Office areas
Ability to drive holistic operational processes and cross product technical solutions across product areas
Demonstrated client-facing experience with a concentration on technical relationship management and technical program delivery with proven success
Proven Project management skills focused on technical solutions delivery
Operate with a product and solutions mindset
Excellent stakeholder management skills, with the ability to build and maintain strong relationships with senior-level stakeholders, both internally and externally
Must possess highly professional presence
Excellent communication and relationship-building skills
Must possess ability to lead working sessions and senior client presentations
Ability to drive consensus and manage differing points of view with composure

Job Responsibility

Client Facing Solutions: Engage directly with clients in the financial services industry to understand their needs and develop tailored solutions
Problem Solving & Solution Delivery: Identify client pain points, propose innovative technology-oriented solutions, and overs their implementation to ensure delivery of high-quality results
Change Management: Lead change initiatives for clients, ensuring seamless transitions and the adoption of new technologies and processes
Program Management: Drive program success from initiation through execution, ensuring that goals, timelines and deliverables are met
Business Re-Engineering: Partner with cross-functional teams to analyze existing processes, identify inefficiencies, and design technology-driven enhancements
Stakeholder Management: Build and maintain strong relationships with senior-level stakeholders, including C-Suite executives, to align solutions with business strategies and goals
Technology Focus: Stay up to date with industry technology trends and integrate relevant innovations into client solutions and internal process
End-to-End Delivery: Define, design, and deliver end-to-end solutions that are scalable, sustainable, and meet both business and technical requirements

Fulltime

Senior Content Production Manager

Senior Content Production Manager works closely with client’s Image Producer and...

Location

Japan , Tokyo

Salary:

Not provided

Hogarth

Expiration Date

Until further notice

Requirements

A minimum of 8 years’ experience in graphic production/photo producing and/or project management at design firm, ad agency or interactive shop
Proficiency in iOS and OS software is a must
Demonstrable experience managing or leading a team of Project/Content Production Managers
Flexible, creative, tech-savvy, solution-oriented individual with experience in using Adobe Creative Suite’s Photoshop
Knowledge of image and production specific needs for image reproduction
including web site builds, POS, Motion Graphics and email marketing
Accuracy, excellent memory and an eye for detail
Ability to work in a fast paced, demanding, creative, and production environment. Flexibility is key to this role as well as working beyond the 9:00-18:00 framework and occasionally on weekends
Excellent English and Japanese skills, written and verbal, is a prerequisite
Understanding of the Japan markets

Job Responsibility

Manage a team of CPM’s in collaboration with, and support of, the client Image Producer
Take strategic direction from client Image Producer on localization strategy for each project and liaise with client Functional Producers to align on deadlines
Work with client Image Producer and agency studio to plan resourcing and manage prioritization
Gather screengrabs, assets and construct briefs to request asset creation from Geo Content Studio for new screens to be built
Lead projects and direct team to ensure delivery deadlines are met
Actively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environment
Work with the CPM team to input and/or lead on documentation and training
Build consolidated short lists of campaign imagery
Develop deep proficiency in iOS & OS Software and able to build a deep knowledge of and use our client’s products
Request photo retouching for all lifestyle photos to be featured

Freelance Content Production Manager

Content Production Manager works closely with client’s Image Producer and agency...

Location

Argentina , Buenos Aires

Salary:

Not provided

Hogarth

Expiration Date

Until further notice

Requirements

A minimum of 4 years’ experience in graphic production/photo producing and/or project management at design firm, ad agency or interactive shop
Flexible, creative, tech-savvy, solution-oriented individual with experience in using Adobe Creative Suite’s Photoshop
Proficiency in iOS and OS software is a must
Knowledge of image and production specific needs for image reproduction
including web site builds, POS, Motion Graphics and email marketing
Accuracy, excellent memory and an eye for detail
Ability to work in a fast paced, demanding, creative, and production environment. Flexibility is key to this role as well as working beyond the 9:00-18:00 framework and occasionally on weekends
Excellent English and Spanish skills, written and verbal, is a prerequisite

Job Responsibility

Take direction from client Image Producer on localization strategy for each project and liaise with client Functional Producers to align on deadlines
Work with client Image Producer and agency studio to plan resourcing and manage prioritization
Build consolidated short lists of campaign imagery to client brief
Gather screengrabs, assets and construct briefs to request asset creation from Geo Content Studio for new screens to be built
Develop deep proficiency in iOS & OS Software and able to build a deep knowledge of and use our client’s products
Request photo retouching for all lifestyle photos to be featured
Route loose Cross Functional imagery for approval
Fulfil image requests from various functional teams
Communicate with Worldwide Image Producers for WW requests as required, project information and transferring of assets
Work with Business Affairs to utilize 3rd party assets relevant to the (insert region/country) market

Project Manager

This is a 12 month fixed term contract. This role is part of our Personalised Co...

Location

Germany; United Kingdom , Berlin; Manchester

Salary:

Not provided

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
Extremely organised, with the ability to manage multiple projects simultaneously
You are ambitious with the ability to think strategically, contribute something new to the agency
Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
Highly motivated to learn, grow and improve
Personable, approachable demeanor and motivating team player
Moderate understanding of production and interactive processes
Excellent oral and written communication skills
Superb planning and organisation ability
Ability to manage and develop client and supplier relationships

Job Responsibility

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters
Prioritising workloads for the team, and escalating when needed
Ensure client requirements are met whilst protecting DEPT® brand values
Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
Ensure high standards are maintained and add value wherever possible
Ensure success criteria are met and projects are delivered to time and to budget

What we offer

Mental health support
A flexible, hybrid working policy
Possibilities to do what you do best and to develop your skills further with training, development and certifications
Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

Fulltime

Loan Agency Services, Sr. Associate (Private Credit)

Discover the future of debt capital markets. We’re experts at adapting and innov...

Location

United States , Chicago

Salary:

60000.00 - 105000.00 USD / Year

Alter Domus

Expiration Date

Until further notice

Requirements

Bachelor’s degree in finance, accounting, business, or economics (or commensurate work experience)
3+ years of investment management operations experience or bank loan agency/syndication experience
Ability to quickly learn new concepts and independently research and resolve issues
Ability to collaborate with internal groups and external clients
Strong verbal/written communication skills
Ability to excel in a deadline-driven environment
Excellent organizational skills with exceptional attention to detail and follow-through
Demonstrated analytic skills, strong working knowledge of fundamental financial/accounting/business concepts, and a proactive interest in learning and mastering new concepts
Strong Microsoft Excel skills and experience
Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools

Job Responsibility

Act as a primary owner of assigned deals
Work with Loan Agency support staff to manage and communicate deal information to the borrower and lending group
Review and negotiate administrative issues within credit agreements
Oversee the maintenance of the agency system to reflect attributes of each credit agreement and related governing documents
Oversee the calculation, invoicing, and disbursement of all deal-related fees
Assume responsibility for the coordination of funds movement related to initial funding and closing, managing closings for lenders, transferring positions by assignment, and working closely with the borrower and lending group
Oversee ongoing maintenance of facility commitments and processing of loan/facility-related activity, including rollovers, rate settings, conversions, prepayments, assignments, amendments, waivers, et cetera
Oversee accurate and timely collection and disbursement of interest/principal/fee payments to lenders
Ensure collection of new borrowings from lenders and disbursement to borrower
Act as senior liaison between borrowers and lenders, ensuring compliance with the terms of the credit agreement and other governing documents

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays and birthday leave
Continuous mentoring along your career progression
Detailed career pathway with structured support
Exclusive access to online learning
Active sports, events and social committees
Employee Assistance Program
Employee Share Plan

Fulltime

Transfer Agency Manager

Alter Domus

Location:
Singapore , Singapore

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 01, 2026

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