CrawlJobs Logo

Transcription Operations Associate

AlphaSights

Location Icon

Location:
United States, New York

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

75000.00 USD / Year

Job Description:

As a Transcription Operations Associate in the Americas region, you will enable the delivery of a high-quality transcription service at scale. This involves proactively managing the production queue to ensure transcripts meet our quality standards and industry-leading turnaround time, resolving workflow issues promptly, and addressing queries from our Client Service Teams. You will also oversee a community of top-tier contractors, ensuring they not only meet but exceed KPIs for exceptional service delivery, contractor productivity and engagement.

Job Responsibility:

  • Production Oversight: Managing transcription orders, prioritizing unclaimed tasks, and addressing queries and capacity gaps for efficient production. You will be responsible for ensuring that we are meeting industry-leading turnaround time, quality, and cost-efficiency at scale
  • Issue Resolution: Independently addressing issues that affect transcription service delivery, while leveraging internal teams for troubleshooting as required
  • Contractor Management: Building and overseeing a skilled contractor team in your region. You will be responsible for your unit KPIs, ensuring a productive and engaged contractor community, while also collaborating with our Transcription Quality Assurance team to improve quality metrics

Requirements:

  • Bachelor’s degree, with strong academic credentials in any field and noteworthy extracurricular leadership
  • No prior work experience is needed. However, relevant internships and other evidence of interest / experience working in operations in a service or business context, are desirable
  • Track record of strong academic performance (minimum GPA of 3.5)
  • Fluency in written and spoken English is essential

Nice to have:

  • Output-focused
  • Meticulous attention to detail
  • Self-starter
What we offer:
  • 17 vacation days
  • 10 company holidays
  • an end of year break between Christmas Day and New Year’s Day
  • Competitive medical, dental, and vision insurance
  • 401(k) match – 4% of your total compensation matched dollar-for-dollar
  • Prime midtown office with state-of-the-art amenities
  • The option to work from home on Fridays

Additional Information:

Job Posted:
December 17, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Transcription Operations Associate

New

Research Compliance Associate

The Research Compliance team is a dynamic and innovative function which enables ...
Location
Location
Hong Kong , Hong Kong
Salary
Salary:
Not provided
AlphaSights
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree, with strong academic credentials in any field and noteworthy extracurricular leadership
  • 0-1 year of work experience as a Compliance Associate, Legal Assistant, Paralegal, or similar roles
  • Track record of strong academic performance
  • Extracurricular achievement throughout school and university
  • Fluency in written and spoken English is essential
Job Responsibility
Job Responsibility
  • Review expert profiles and project requirements for the delivery of expert knowledge to our clients by the Research team
  • Format, proofread, and screen written output (transcripts) specifically to ensure that all information complies with AlphaSights’ legal and compliance policies and applicable regulatory requirements
  • Work with the Research team and other stakeholders across the business to resolve any compliance flags
  • Provide legal and compliance training to the Research team and other stakeholders
  • Draft and maintain compliance policies for our Research services
What we offer
What we offer
  • Competitive fixed annual base salary, plus opportunity to earn performance based bonus
  • 15 days annual leave, six months full maternity leave, and six weeks full paternity leave
  • Private medical & dental insurance, and annual health check-up
  • Tax-advantaged housing allowance up to 50% of monthly base salary
  • In office Monday to Thursday (option to WFH each Friday and four extra days/quarter)
  • State-of-the-art office with amenities in the heart of Hong Kong
  • Fulltime
Read More
Arrow Right
New

Research Compliance Associate

The Research Compliance team is a dynamic, external and internal-facing function...
Location
Location
United States , New York
Salary
Salary:
73000.00 - 79500.00 USD / Year
AlphaSights
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree with strong academic credentials in any field and noteworthy extracurricular leadership
  • 0-1 year of work experience
  • preferred in related fields such as law, risk management, consulting, operations, or compliance
  • Track record of strong academic performance (minimum GPA of 3.5)
  • Extracurricular achievement throughout school and university
  • Fluency in written and spoken English is essential
Job Responsibility
Job Responsibility
  • Review expert profiles and project requirements for the delivery of expert knowledge to our clients by the Research team
  • Format, proofread, and screen written output (transcripts) specifically to ensure that all information complies with applicable laws and AlphaSights’ legal and compliance policies
  • Work with the Research team and other stakeholders across the business to resolve any compliance flags
  • Provide legal and compliance training to the Research team and other stakeholders
  • Draft and maintain compliance policies for our Research services
What we offer
What we offer
  • 17 vacation days
  • 10 company holidays
  • an end of year break between Christmas Day and New Year’s Day
  • Competitive medical, dental, and vision insurance
  • 401(k) match – 4% of your total compensation matched dollar-for-dollar
  • Prime midtown office with state-of-the-art amenities
  • option to WFH each Friday and four extra days/quarter
  • Fulltime
Read More
Arrow Right

Police Officer

The work of a police officer involves responsibility for the protection of life ...
Location
Location
United States , Moss Point
Salary
Salary:
Not provided
mmlonline.com Logo
Mississippi Municipal League
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduation from high school or acceptable equivalent from an accredited institution
  • Must be at least twenty-one (21) years of age
  • Be a high school graduate or obtain a General Education Development Diploma (GED), in lieu of a high school diploma, a college diploma or certified transcript from an accredited institution will be accepted. It must be an Associate’s (AA or AAS) or higher
  • Must be a United States citizen
  • Be of good physical and mental condition, capable of performing the duties, under conditions inherent to the profession, as verified by a licensed physician
  • Be of good moral character as evidenced among other things by having neither a conviction, a plea of guilty, a plea of nolo contender, having been ordered into probation or pre-trial diversion or have been fined in relation to a felony or a misdemeanor involving moral turpitude or to a crime that is directly related to the duties and responsibilities of a law enforcement officer
  • Former members of the Armed Forces Individuals must have been discharged from the Armed Forces under honorable conditions
  • Must have and maintain a valid Mississippi vehicle operator’s license
  • Must successfully complete prescribed training and obtain certification within one (1) year for full-time status and two (2) years for part-time from their date of hire
Job Responsibility
Job Responsibility
  • Patrols a designated area of the city on foot or in a radio-equipped car to preserve law and order, to prevent crime, help citizens in need and report situations which endanger the health, safety, and convenience of the public
  • Answers assigned calls for service and impartially investigates assigned complaints
  • Investigates crimes, legally arrest persons, participate in prosecutions, educate, and collaborate with citizens to reduce crime in the community
  • Enforces traffic laws, investigates traffic accidents, issues traffic citations, participates in prosecutions of City cases, educates, and works with citizens to reduce traffic problems and cause traffic to flow safely in the community
  • Provides other services to citizens as permitted by the department’s resources (i.e., funeral escorts, medical assists, and other services)
  • Complete all required reports
  • Attends training to develop skills on the use of firearms, police baton, intoxilyzer, CPR, first aid and other equipment
  • and on laws, investigation techniques, hazardous materials, etc. from an accredited Law Enforcement Training Academy
  • Perform any other duties as directed by the chain of command
Read More
Arrow Right
New

Manager, Compliance

The Compliance Manager is a people leader responsible for overseeing the day-to-...
Location
Location
United States , Chicago
Salary
Salary:
100000.00 - 115000.00 USD / Year
AlphaSense
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced people manager with a track record of developing talent, managing performance, and building high-performing teams in an operations, compliance, legal services, research, or publishing environment
  • Strong understanding of compliance principles, risk mitigation, and handling sensitive or confidential information
  • Analytical, organized, and skilled at balancing quality, turnaround time, and operational efficiency
  • Comfortable operating in a fast-paced, high-volume environment with shifting priorities and multiple stakeholders
  • Excellent communicator who can influence cross-functionally and translate feedback into action
  • Curious, proactive, process-oriented, and passionate about continuous improvement
Job Responsibility
Job Responsibility
  • Manage, coach, and develop a team of Compliance Analysts, Associates, and Senior Associates
  • provide regular performance feedback and career development guidance
  • Own onboarding and ramp-up for new hires, ensuring they are trained effectively on transcript review workflows, risk frameworks, research expectations, and internal tools
  • Monitor employee KPIs - including quality, turnaround time, weekly throughput, and redline accuracy - and intervene proactively when performance gaps appear
  • Develop and refine operational workflows that support consistency, efficiency, and high-quality output across the ETL Compliance lifecycle
  • Identify process bottlenecks and propose scalable solutions to improve transcript throughput, reduce escalation friction, and strengthen quality controls
  • Apply and reinforce Tegus by AlphaSense compliance standards, ensuring all transcript review work adheres to regulatory expectations, internal policies, and client requirements
  • Collaborate with Compliance leadership to refine risk frameworks, audit mechanisms, and reviewer guidance documents
What we offer
What we offer
  • performance-based bonus
  • equity
  • a generous benefits program
Read More
Arrow Right
New

Manager Client Technology (Duty Manager)

Altera, a member of the N. Harris Computer Corporation family, delivers health I...
Location
Location
India
Salary
Salary:
Not provided
Altera Digital Health Inc. UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Major Incident / Critical issue early detection and fast remediation for all matters during their shift
  • Ensuring all client requests, incidents and problems are addressed in a timely and professional manner
  • Stand up calls with their team managing proper hand-over of activities and client status between shifts and teams
  • Allocating resources, as necessary, across teams to provide efficient, effective resolution of issues
  • Identify and implement operational process improvements across teams
  • Provide detailed and accurate job performance feedback for each resource working under their guidance
  • Change Approver, Quality controller and Post change validation functions within their Shift
  • Supervision of employee attendance and participation
  • Assisting the Shift Site Reliability Engineers in client communication and escalations
  • Inspiring and Motivating the employees on their rotating shift
  • Fulltime
Read More
Arrow Right
New

Associate Technical Support Consultant

Altera, a member of the N. Harris Computer Corporation family, delivers health I...
Location
Location
India , Pune
Salary
Salary:
Not provided
Altera Digital Health Inc. UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience and demonstrate skills in SQL queries, MS SQL Server, T-SQL, etc.
  • Basic understanding of Windows Servers
  • Exposure to interacting with international clients
  • Hands-on experience in application/ product support
  • Has experience with Microsoft Windows Server and SQL Server and troubleshooting issues related to them
  • Has software support experience demonstrating troubleshooting / analytical skills
  • Has understanding of software development life cycle
  • Has with managing healthcare interfaces using HL7
  • Has experience in troubleshooting performance-related issues
  • Has experience in working effectively both in a team environment as well as independently
Job Responsibility
Job Responsibility
  • Interact with customers to help troubleshoot and resolve highly complex product problems or issues
  • Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements
  • Track and document inbound support requests and ensure proper notation of customer problems or issues
  • Document problems and solutions to train lower-level support on how to properly address customer or product problems
  • Document issues and customer requests, following standard operating procedures and meeting SLAs
  • Communicate with the product development department to improve on the current design or to identify possible problems with the design
  • Stay abreast of current technology in products, design changes, and new products offered
  • Position may require participation in after-hours and on-call support
  • Fulltime
Read More
Arrow Right
New

Associate Database Administrator

Altera, a member of the N. Harris Computer Corporation family, delivers health I...
Location
Location
India
Salary
Salary:
Not provided
Altera Digital Health Inc. UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–2 years of experience as a SQL Server DBA or in a database support role
  • Strong knowledge of Microsoft SQL Server (2016/2019 or above)
  • Basic understanding of performance tuning concepts (indexes, execution plans, statistics)
  • Experience with backup and restore strategies
  • Knowledge of SQL queries, joins, stored procedures, and basic troubleshooting
  • Exposure to application support and production environments
  • Familiarity with SQL Server Agent jobs and monitoring tools
  • Good understanding of ITIL processes (Incident, Change, Problem management)
  • Strong communication and coordination skills
Read More
Arrow Right
New

Senior Database Administrator

Our client is looking for a Senior Database Administrator for a 5 month contract...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
December 25, 2025
Flip Icon
Requirements
Requirements
  • Oracle E-Business Suite installation and configuration experience
  • Experience and expert knowledge of Oracle E-Business Suite (multi-tier implementation)
  • Expertise required in Oracle E-Business Suite installation, configuration, maintenance, upgrade and cloning
  • migrating e-Business Suite Applications to Oracle Cloud Infrastructure
  • migrating Oracle technologies from Unix (Solaris) to Oracle Enterprise
Job Responsibility
Job Responsibility
  • Work with EFP technical team to plan/prepare and execute migration of e-Business Suite and TPE (Transfer Payment Extension) application from On-Prem Supercluster to Oracle Cloud Infrastructure
  • Performance tuning of e-Business Suite R12.2/19c in multi-node RAC environment
  • Configure, deploy Data masking, Teck Stack monitoring, Database Vault, Oracle Access Manager, Oracle Universal Directory (OUD), Oracle Directory Integration Platform (DIP), E-Business Suite Access Gate and EBS Webgate
  • Installation and configuration of iSupplier in R12.2
  • Update Disaster Recovery technical procedures for IFIS CORE and TPE
  • Provide day-to-day operational and maintenance support to the existing e-Business Suite and Oracle Data Guard application environments
  • Document all new procedures and processes and deliver knowledge transfer sessions to the EFP (Enterprise FinTech Practice) Oracle e-Business Suite DBAs
What we offer
What we offer
  • Earn a competitive rate within the industry
  • Potential for extension
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.