CrawlJobs Logo

Transactional Team Leader

nsgltd.com Logo

NSG Environmental Ltd

Location Icon

Location:
United Kingdom , Chorley

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Transactional Team Leader will oversee the day-to-day operation of accounts receivable, accounts payable, credit card, and petty cash processes. They will uphold and drive accurate and timely processing of sales invoicing, credit control, requisitions, purchase orders, goods receipting, invoice matching, and supplier payments. Leading a small team, initially of three, the Team Leader will allocate workload, provide coaching, strengthen controls, improve efficiency, and ensure a consistent, high-quality service.

Job Responsibility:

  • Transactional Ownership: Take ownership of routine transactional delivery across both purchase ledger and sales
  • Sales Processing and Credit Control: Ensure sales transactions are processed correctly and debtor balances monitored
  • Supplier Master Data: Maintain clean and controlled vendor records
  • Credit Cards and Petty Cash Management: Oversee the administration, reconciliation, and control of company credit card spend and petty cash
  • Mailbox Rota / Service Standards: Coordinate the shared inbox rota, triage queries, and ensure response and resolution SLAs are met
  • Team Leadership and Development: Allocate workload, support team members, and provide coaching on good practice
  • Behavioural Improvement and Process Efficiency: Monitor KPIs and identify the root causes of recurring issues
  • Reporting, Insight & Dashboard Development: Support the development, maintenance and publication of dashboards and reporting
  • Dispute Resolution: Act as the first escalation point for internal queries and supplier disputes
  • Month-End and Audit Support: Support month-end activity
  • Contribution to Improvement and Change Projects: Actively contribute to broader improvement initiatives

Requirements:

  • Good standard of education (GCSE or equivalent, including Maths & English)
  • Supervision of an AP/purchase ledger team with direct reports
  • End-to-end P2P: PO, receipting/GRN, matching, invoice workflow and payment runs
  • Experience improving Month-end: GRNI review and reducing cut-off
  • Dispute resolution with suppliers & stakeholders. Confident escalation
  • Strong Excel (lookups/XLOOKUP, pivots)
  • comfortable with data quality
  • Strong understanding of VAT on AP (incl. self-billing/reverse charge as applicable)
  • Full understanding of Credit card and petty cash administration, reconciliation & policy compliance
  • Experience of running a shared mailbox rota and AP helpdesk SLAs
  • Strong IT skills, including MS Excel. Competent user of MS Office
  • Can prioritise and get hands dirty to clear bottlenecks
  • Sets/monitors KPIs
  • turns insight into action
  • Clear written & verbal communication, steady with challenging conversations
  • Organised, methodical, strong attention to detail and control mindset
  • Trains, coaches and cross-trains to remove single-point-of-failure risk (SOP’s). Comfortable improving SOPs and documenting processes
  • Ability to learn and navigate finance systems quickly
  • Database/records maintenance

Nice to have:

  • AAT Level 3 or above, or equivalent bookkeeping qualification
  • Training in lean/process improvement or internal controls
  • Experience of working with Procurement on Improvements, catalogues and preferred suppliers
  • Experience of using expenses systems and both manual invoicing and e-invoicing/OCR workflows
  • Used to dealing with confidential and commercial information
  • Familiar with QSHEW operating procedures and requirements etc
What we offer:
  • Life Assurance 3x Salary
  • Private Healthcare package
  • Pension – Company contributes 5% Individual contributes 4%
  • Discretionary bonus
  • 187.5 hours per year holiday allowance
  • Professional memberships covered
  • Large Training and Development budge available

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Icon
NSG Environmental Ltd - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Transactional Team Leader

Property Support Team Leader

A leading law firm is seeking an experienced and motivated Team Manager to lead ...
Location
Location
United Kingdom , Manchester
Salary
Salary:
32000.00 - 41000.00 GBP / Year
https://www.douglas-scott.co.uk Logo
Douglas Scott
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in both residential & commercial property post-completion work is essential
  • Experience in residential property post-completion also highly valued
  • Prior experience managing or supervising a legal support team
  • Strong working knowledge of Land Registry, SDLT/LTT, and Companies House procedures
  • Excellent communication, leadership, and organisational skills
  • Experience using case management systems (Proclaim)
Job Responsibility
Job Responsibility
  • Lead, motivate and support the Property Support team across all post-completion functions
  • Monitor team performance, allocate workloads, and ensure service levels are met
  • Provide training, mentoring, and day-to-day guidance to team members
  • Identify process improvements and implement best practices across the team
  • Oversee the preparation and submission of Land Registry applications
  • Manage complex post-completion matters relating to commercial property and finance transactions
  • Handle and resolve Land Registry requisitions and complex queries
  • Ensure accurate and timely SDLT/LTT returns and payments
  • Oversee registration of Charges and Debentures at Companies House
  • Ensure all tasks are completed within legal timeframes
What we offer
What we offer
  • A leadership role within a respected and growing legal team
  • Hybrid working model and flexible hours
  • Competitive salary and benefits package
  • Opportunity to shape and grow a high-performing support function
  • Fulltime
Read More
Arrow Right

Shift Team Leader

The Shift Team Leader reports to the Extrusion Manager and oversees all operatio...
Location
Location
United Kingdom , Lymington
Salary
Salary:
Not provided
hbfuller.com Logo
H.B. Fuller
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in a supervisory role within manufacturing
  • Previous experience as a Production Operator
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office and basic computer applications
  • Ability to instruct and support team members across all responsibilities
Job Responsibility
Job Responsibility
  • Lead, motivate, and supervise up to 20 production operators to maintain productivity and quality
  • Ensure production activities align with the production plan, procedures, and standards
  • Promote a safe working environment by enforcing health and safety rules and housekeeping standards
  • Ensure compliance with H.B. Fuller’s Quality and HSE policies, internal procedures, and work instructions
  • Execute the production plan and ensure accurate completion of SAP transactions
  • Conduct performance reviews, return-to-work meetings, and investigations related to quality or performance issues
  • Support operational excellence through continuous improvement initiatives
  • Collaborate with management to resolve operational challenges promptly
Read More
Arrow Right

People Services Senior Analyst - VPP

You will lead aspects of transformation and operations, at the business unit lev...
Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Human Resources, Business Administration, or related field is required
  • Experience working in a Shared Services / Contact Center environment as a call handler for a minimum of 2 years
  • Experience working in a Shared Services / Contact Center environment as a Trainer or Training Apprentice is preferred
  • Experience working with a diverse and multi-cultural team
  • Experience working for a multinational organization and working with colleagues internationally are preferred
Job Responsibility
Job Responsibility
  • Develops, updates and enhances the training content specific to the process
  • Acts as the full process trainer and Subject Matter Expert supporting the People Services professionals with questions on the floor
  • Dashboard/Data analysis focusing on NPS, CSAT, sentiment analysis and Internal Audits: performance and trends - run weekly quality reviews with Team Leaders and Supervisor
  • Case Management: Required to support operations 40-60% of the time when volume spikes
  • Works alongside Team Leaders and Supervisor on cases that are prone or have already been raised to escalation stage
  • Strictly follows established processes for case management and issue resolution, including logging and documenting all inquiries into the case management tool (i.e. Siebel), consulting appropriate knowledge resources (e.g.GM Answers) and escalating the case to Tier 2 and following through to resolution
  • Continuous Improvement: Developing and recommending process improvements necessary for operational efficiencies and service excellence to drive quality, simplicity, and safety
  • Evaluating peer check / post audit results and providing recommendations on how to improve quality and engage concerned teams in achieving improvement goals
  • Conducting meetings with team members to align process gaps based on escalated issues and post audit results
  • Quality Management: Run quality analysis: Calibration with Quality Auditors
  • Fulltime
Read More
Arrow Right

People Services Senior Analyst - VPP

Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Human Resources, Business Administration, or related field is required
  • Experience working in a Shared Services / Contact Center environment as a call handler for a minimum of 2 years
  • Experience working in a Shared Services / Contact Center environment as a Trainer or Training Apprentice is preferred
  • Experience working with a diverse and multi-cultural team
  • Experience working for a multinational organization and working with colleagues internationally are preferred
Job Responsibility
Job Responsibility
  • Develops, updates and enhances the training content specific to the process. Acts as the full process trainer and Subject Matter Expert supporting the People Services professionals with questions on the floor
  • Dashboard/Data analysis focusing on NPS, CSAT, sentiment analysis and Internal Audits: performance and trends - run weekly quality reviews with Team Leaders and Supervisor
  • Case Management: Required to support operations 40-60% of the time when volume spikes. Works alongside Team Leaders and Supervisor on cases that are prone or have already been raised to escalation stage. Strictly follows established processes for case management and issue resolution, including logging and documenting all inquiries into the case management tool (i.e. Siebel), consulting appropriate knowledge resources (e.g.GM Answers) and escalating the case to Tier 2 and following through to resolution
  • Continuous Improvement: Developing and recommending process improvements necessary for operational efficiencies and service excellence to drive quality, simplicity, and safety. Evaluating peer check / post audit results and providing recommendations on how to improve quality and engage concerned teams in achieving improvement goals. Conducting meetings with team members to align process gaps based on escalated issues and post audit results
  • Quality Management: Run quality analysis: Calibration with Quality Auditors
  • escalated cases analysis to identify root cause and address improve the process. Additional audits to focus on analyst performance improvements during the Academy Bay period. Maintaining relevant reports for post audit results. Deliver excellent customer experience in query resolution aligned to People Services policies, desk procedures, knowledge base, and master processes. Monitoring peer check / post audit results and ensuring that practical problem solving is applied to any process gaps and critical escalations
  • Project Management: Participating in project teams for performance improvement and initiatives. Monitoring and ensuring compliance to project plans based on the standards set
  • Relationship Management: Coordinating closely with other concerned teams within People Services, GBS, and counterparts in various countries. Contributing to the implementation of projects relating to quality improvements and service excellence
  • Operational Efficiency: Serving as information source for routine and non-routine questions on the floor. Monitoring transactions of team and conducting periodic check of the performance of the Junior Analysts during the Academy Bay period. Ensuring that the team members comply with the Global service level agreement, GM Corporate policies, and external regulatory requirements. Ensuring that the team performs based on the approved guidelines and standard operating procedures
  • Complaint Management: Ensuring timely resolution of clients’ issues and concerns. Escalating of complex transactions to the People Services Team Leader or Supervisor and / or concerned teams, as applicable
  • Fulltime
Read More
Arrow Right

Client Delivery Team Leader

Are you an experienced IFA Administrator looking for a step into management? Do ...
Location
Location
United Kingdom , Leeds
Salary
Salary:
Not provided
theprivateoffice.com Logo
The Private Office
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work under pressure and multi-task on a day-to-day basis
  • Ideally experience within a Team Leader or Senior CDA role
  • Working to deadlines and meeting high targets
  • Confident in managing relationships with both advisers and your team
  • Ability to delegate and workflow mange within your team
  • Excellent people and communication skills
  • Ability to prioritise your teams work to meet Service Level Agreements (SLA)
  • Building strong and effective working relationships with other teams in the business
Job Responsibility
Job Responsibility
  • Full line management responsibility of the CDAs
  • Monthly 121s, ongoing performance and behaviour management
  • Appraisals, salary reviews and objective setting
  • Holiday requests, sickness/absence plus Day-to-day HR queries
  • To be the first point of contact for your team
  • Effective workflow management within your team through task assignment and delegation
  • Develop and maintain effective relationships with key stakeholders including colleagues and third parties
  • Effective management oversight ensuring that financial transactions are completed correctly, and files are fully FCA compliant
  • Ongoing monitoring and oversight of workflow for your team and working with your fellow Team Leaders to help keep work evenly distributed
  • Build and maintain a strong relationship with the CRM team to ensure communication is to the highest level and work is prioritised in line with Adviser & Client needs
What we offer
What we offer
  • Company discretionary bonus scheme
  • Full time hours (35 per week) Monday to Friday 9.00am and 5.00pm – 1 hour for lunch
  • 24 holidays (increasing to 26), plus 2 additional days paid Christmas shut down period
  • Private Healthcare*
  • Group Income Protection
  • Life Assurance
  • Eye Care Scheme
  • Wellbeing programme
  • Bike to Work Scheme
  • Full support with professional qualifications
  • Fulltime
Read More
Arrow Right

Client Onboarding Sr Analyst

The Client Onboarding Sr Analyst is a seasoned professional role. Applies in-dep...
Location
Location
Colombia , Bogotá
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience in documentation review, account Maintenance and related Cash products preferred
  • Good interpersonal communication skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skill
  • Advanced execution skills in a multi-tasking mode
  • Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Ability to interact confidently with senior management and / or regulators
  • Ability to coach and develop people, identifying and retaining talent
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
Job Responsibility
Job Responsibility
  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and resolution of customer issues
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Encourages cross functional training for staffs to enrich their skill base
  • Optimizes manpower to achieve higher productivity levels
  • Understands client requirements and implements them correctly
  • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives
  • Fulltime
Read More
Arrow Right

Sales Team Leader

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico...
Location
Location
Mexico , Guadalajara
Salary
Salary:
Not provided
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in any field preferred
  • Sales Experience
  • Team management experience at least one year preferred
  • Minimum of 2 years’ experience within a contact center environment as a Team Leader
  • Experience within customer services, inbound and outbound projects preferred
  • Excellent leadership and communication skills
  • Strong coaching and people-development skills through call listening, quality feedback, etc.
  • Google suit (Gmail, slides and spreadsheets) and MS Office knowledge preferred
  • Ability to deal with demanding customers and escalations
  • Energetic and motivating individual
Job Responsibility
Job Responsibility
  • Provides daily direction and communication to employees to ensure service/technical/marketing calls/chats/emails/transactions are answered in a timely, efficient and knowledgeable manner
  • Provides continual evaluation of process and procedures
  • Responsible for suggesting methods to improve area of operations, efficiency and service to both internal and external customers
  • Provides statistical and performance feedback and coaching daily to each team member
  • Be always available to employees who experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution
  • Ensure to write and administer performance reviews for skills improvement
  • Manage nesting agents to ensure proper performance before moving to the operations floor
  • Incorporate performance intervention to accelerate learning
  • Responsible for managing and motivating the CSRs to work simultaneously with them to hit KPIs and metrics
  • Assist Operations Manager to resolve customer complaints and issues
  • Fulltime
Read More
Arrow Right

Senior Analyst - Accounts Payable

Senior Analyst - Accounts Payable. Our people at JLL are shaping the future of r...
Location
Location
India , Gurugram
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Accounting graduate with excellent verbal and written communication skills
  • 2 – 4 Years of experience in Account Payables
  • Knowledge of entire Source to Pay cycle is an added advantage
  • Experience of real estate environment and accounting would be an added advantage
  • Understands UK banking platforms and accounting codes used in AP
  • Candidate should be dynamic and open to work on multiple systems and processes across Account Payables
  • Ability to multi-task, work effectively under pressure, prioritise, and manage workload to meet client needs
  • Willingness to initiate discussions and collaborate with site staff and accountants to improve AP processes
  • Understand training needs. Ability to conduct trainings across a varied set of teams
  • Able to drive productivity of assigned team members
Job Responsibility
Job Responsibility
  • Reporting to a Team Leader with team size of 8-10 members
  • Process various types of accounts payable transactions including supplier invoices & credit notes accurately and within agreed turnaround time
  • Initiate payment processing and regulate duplicate payment and process controls while ensuring all invoice payments are made on time
  • Ensure that each transaction follows the mandate and is approved by appropriate approvers in case system mandates are not in place
  • Communicate effectively and work closely with Site managers, Surveyors, Suppliers, and other finance functions in resolving matching, coding, funding, approval etc. related issues via phone or email
  • Carry out Supplier reconciliation on calendar-based frequency or ad hoc as required by process accurately and within defined TAT
  • Display process ownership. Regularly follow up with all concerned teams to ensure suppliers get paid on time
  • Ensure 100% compliance to RICS & ISAE guidelines. No exceptions allowed
  • Coaching & mentoring of other team members along with delivering trainings to suppliers and site teams
  • Quality check analyst and peer output and maintain error logs. Ensure production logs of analysts and self are updated at all times
What we offer
What we offer
  • We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package
  • Fulltime
Read More
Arrow Right