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Transactional Team Leader

United Kingdom, Chorley · Job Posted January 06, 2026
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Job Description

The Transactional Team Leader will oversee the day-to-day operation of accounts receivable, accounts payable, credit card, and petty cash processes. They will uphold and drive accurate and timely processing of sales invoicing, credit control, requisitions, purchase orders, goods receipting, invoice matching, and supplier payments. Leading a small team, initially of three, the Team Leader will allocate workload, provide coaching, strengthen controls, improve efficiency, and ensure a consistent, high-quality service.

Job Responsibility

  • Transactional Ownership: Take ownership of routine transactional delivery across both purchase ledger and sales
  • Sales Processing and Credit Control: Ensure sales transactions are processed correctly and debtor balances monitored
  • Supplier Master Data: Maintain clean and controlled vendor records
  • Credit Cards and Petty Cash Management: Oversee the administration, reconciliation, and control of company credit card spend and petty cash
  • Mailbox Rota / Service Standards: Coordinate the shared inbox rota, triage queries, and ensure response and resolution SLAs are met
  • Team Leadership and Development: Allocate workload, support team members, and provide coaching on good practice
  • Behavioural Improvement and Process Efficiency: Monitor KPIs and identify the root causes of recurring issues
  • Reporting, Insight & Dashboard Development: Support the development, maintenance and publication of dashboards and reporting
  • Dispute Resolution: Act as the first escalation point for internal queries and supplier disputes
  • Month-End and Audit Support: Support month-end activity
  • Contribution to Improvement and Change Projects: Actively contribute to broader improvement initiatives

Requirements

  • Good standard of education (GCSE or equivalent, including Maths & English)
  • Supervision of an AP/purchase ledger team with direct reports
  • End-to-end P2P: PO, receipting/GRN, matching, invoice workflow and payment runs
  • Experience improving Month-end: GRNI review and reducing cut-off
  • Dispute resolution with suppliers & stakeholders. Confident escalation
  • Strong Excel (lookups/XLOOKUP, pivots)
  • comfortable with data quality
  • Strong understanding of VAT on AP (incl. self-billing/reverse charge as applicable)
  • Full understanding of Credit card and petty cash administration, reconciliation & policy compliance
  • Experience of running a shared mailbox rota and AP helpdesk SLAs
  • Strong IT skills, including MS Excel. Competent user of MS Office
  • Can prioritise and get hands dirty to clear bottlenecks
  • Sets/monitors KPIs
  • turns insight into action
  • Clear written & verbal communication, steady with challenging conversations
  • Organised, methodical, strong attention to detail and control mindset
  • Trains, coaches and cross-trains to remove single-point-of-failure risk (SOP’s). Comfortable improving SOPs and documenting processes
  • Ability to learn and navigate finance systems quickly
  • Database/records maintenance

Nice to have

  • AAT Level 3 or above, or equivalent bookkeeping qualification
  • Training in lean/process improvement or internal controls
  • Experience of working with Procurement on Improvements, catalogues and preferred suppliers
  • Experience of using expenses systems and both manual invoicing and e-invoicing/OCR workflows
  • Used to dealing with confidential and commercial information
  • Familiar with QSHEW operating procedures and requirements etc

What we offer

  • Life Assurance 3x Salary
  • Private Healthcare package
  • Pension – Company contributes 5% Individual contributes 4%
  • Discretionary bonus
  • 187.5 hours per year holiday allowance
  • Professional memberships covered
  • Large Training and Development budge available

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