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iCapital is seeking a strategically minded and experienced Assistant Vice President or Vice President to join the Transactional Operations team, with a primary focus on leading investor lifecycle management and onboarding oversight. This role is critical in shaping operational excellence across multiple fund structures, including feeder funds, Direct Funds, and Ticker‑Traded Interval Funds. This individual will oversee complex investor transactions, drive cross‑functional initiatives, and serve as a senior operational partner to internal and external stakeholders.
Job Responsibility:
Lead and oversee end-to-end onboarding and transactional processing across multiple investment products
Manage relationships with fund administrators, ensuring timely and accurate investor transaction processing
Oversee complex investor activity, including subscriptions, redemptions, transfers, and trade reconciliations
Serve as a senior operations liaison to high-profile fund managers and distributors during fundraising and closings
Partner with Technology, Product, and Operations leadership to enhance platform functionality and scalability
Mentor and guide junior team members, setting standards for quality and communication
Analyze operational metrics to identify automation and process-improvement opportunities
Participate in cross-functional initiatives supporting product expansion and regulatory requirements
Requirements:
Bachelor's degree in a related field
6-12+ years of experience in financial services, ideally within alternative investments or fund administration
Deep expertise in alternative investment transaction workflows
Strong understanding of AML or KYC, tax documentation, and CRS requirements
Proven leadership experience, with the ability to drive initiatives and influence stakeholders
Excellent organizational, communication, and interpersonal skills
Able to manage multiple high-priority tasks in a fast-paced environment
Proficiency in Microsoft Office applications and comfort using technology and data-oriented tools
What we offer:
Equity for all full-time employees
Annual performance bonus
Employer matched retirement plan
Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling