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iCapital Network Logo iCapital Network · Finance

Transactional Operations Analyst or Associate

United States, Salt Lake City 60000.00 - 85000.00 USD / Year · Job Posted February 18, 2026
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Job Description

iCapital is seeking a highly motivated Analyst or Associate to join the Transactional Operations team, with a primary focus on investor and onboarding services. This team plays a critical role in supporting the firm’s growing investor base and ensuring a seamless experience across multiple stages of the investor lifecycle. The role centers on providing comprehensive operational support for feeder funds, including subscription processing, close management, document remediation, and ongoing account maintenance. The Transactional Operations team is expanding its mandate to support additional investment products (e.g., Direct Funds and Ticker-Traded Interval Funds) and a broader range of investor transactions such as redemptions, transfers, and trade reconciliations. This individual will collaborate with a broad range of stakeholders within a fast-paced, collaborative, and entrepreneurial environment. The team supports investors, financial advisors, home office personnel, administrators, and numerous internal parties.

Job Responsibility

  • Provide dedicated support throughout initial onboarding and subsequent transactional processing, working closely with fund administrators to ensure seamless client experience
  • Deliver ongoing client support and facilitate account maintenance updates across internal groups and external administrators, ensuring communication, reporting, and funds are accurately distributed
  • Support high-profile fund managers and distributors in their fundraising efforts by assisting their clients through the subscription process and managing fund closings, with a strong dedication to successful client outcomes
  • Collaborate with the Technology team to optimize the user experience through enhancements to the company’s proprietary technology platform

Requirements

  • Bachelor’s degree in a related field
  • 1-5 years of experience in financial services, preferably within a fund administrator/client service role or the alternative investment industry
  • Experience with transactional support for alternative investments (i.e. subscriptions, transfers, and redemptions)
  • A basic understanding of industry standard AML, tax, and CRS documentation and requirements
  • Excellent organizational skills and attention to detail
  • Strong interpersonal, written, and verbal communication skills
  • Able to meet deadlines and work effectively under pressure
  • Proven ability to multi-task and work both independently and as a team player
  • Proficient computer skills, specifically Microsoft Office applications (Word, PowerPoint, Excel)
  • Interest or knowledge in technology

What we offer

  • Equity for all full-time employees
  • Annual performance bonus
  • Employer matched retirement plan
  • Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
  • Parental leave
  • Unlimited paid time off (PTO)
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