Transaction Services Manager, Citi

Citi

Location:
Poland, Warsaw

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Transaction Services Manager within Services Operations specializing in Investor Services provides full leadership and supervisory responsibility. Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise.

Job Responsibility:

Provides regulatory reports across Citibank Services products
Responsible for communicating to executive management implications of existing and opposed regulation and developing potential responses
Regulatory reporting project management ownership (business requirements, analysis and testing) for delivery of regulatory solutions
Performs report analysis and pre submission validation to review completeness and accuracy of report produce
Partners with Clients to understand and quickly respond to Client needs
Proactively seeks Client feedback to influence change throughout organization
Influences or leads efforts that support organization and employee development
Recruits top talent and commits to developing
Ensures development plans are created and executed against
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Participate in the processes of automating regulatory reporting, building BRDs and testing (UAT)
Appropriately access the Critical Data Elements (CDE) and raise DCRM wherever there is an issue identified

Requirements:

5-8 years’ experience and ability to partner with Business & Technology stakeholders to ensure successful delivery of project goals
Exceptional ability to interpret business requirements for the purpose of liaising with Technology Developers
Knowledge of banking domain especially regulatory reporting and basic understanding of various policies
Experience in product program governance and risk management framework
Excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation)
Good knowledge of Citi products, risk processes and controls with good understanding of regulatory requirements and risk management framework
Experience in compiling process and data quality metrics, analyzing results to clearly communicate data-driven analysis to senior management
Proficient in English speaking, reading and writing

What we offer:

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan
multisport
holiday allowance
Private Medical Care Program
Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Mentoring Programs
Socially active employee communities with diverse networking opportunities

Additional Information:

Job Posted:
June 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Transaction Services Manager