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We are seeking a highly organized and detail-oriented Transaction Processor Associate III to support a high-volume Open Enrollment project. In this fast-paced role, you will research, analyze, and process consumer information while maintaining exceptional productivity, accuracy, and quality standards.
Job Responsibility
Process eligibility and transaction requests accurately while following established procedures
Research, review, and update consumer information across multiple systems
Complete all assigned transactions with a high level of accuracy and minimal errors
Meet or exceed daily productivity goals and quality assurance standards
Maintain a thorough understanding of project procedures and operating systems
Provide outstanding internal and external customer service
Ensure work is completed within required contractual deadlines
Maintain professionalism and a positive attitude while working in a fast-paced production environment
Follow attendance guidelines and report to work on time and ready to perform daily responsibilities
Requirements
Typing speed of at least 45 WPM (must be listed on your resume)
Excellent attention to detail and organizational skills
Strong computer and data entry skills
Ability to analyze information and solve problems effectively
Ability to manage multiple priorities while meeting deadlines
Comfortable working independently after training
Strong verbal and written communication skills
Ability to consistently produce high-quality work while maintaining production goals
Nice to have
College degree
Eligibility determination experience
Transaction processing experience
Administrative, healthcare, insurance, or government program processing experience