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We are seeking a detail-oriented Transaction Processor Associate II to join a fast-paced production team. In this role, you will research, analyze, and process consumer information while maintaining exceptional accuracy, productivity, and quality standards. This position is ideal for candidates who thrive in a structured environment, enjoy working with data, and take pride in producing accurate work.
Job Responsibility
Process transaction and case maintenance requests accurately while following established procedures
Evaluate medical expenses and determine eligibility for medical programs
Enter and update consumer information within eligibility determination systems
Research and analyze information to ensure accurate case processing
Communicate with clients through written and verbal correspondence
Meet or exceed daily productivity and quality standards
Maintain accurate documentation and ensure compliance with project guidelines
Deliver exceptional internal and external customer service
Learn and utilize multiple computer systems and software applications
Complete assigned work within required deadlines
Maintain excellent attendance and dependability
Requirements
Typing speed of at least 40 WPM
High attention to detail and accuracy
Strong data entry and computer skills
Excellent organizational and time management abilities
Ability to multitask and adapt in a fast-paced environment
Strong analytical and problem-solving skills
Ability to work independently after training
Professional communication skills
Nice to have
College degree
Experience with eligibility determination
Transaction processing or claims processing experience