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Transaction Monitoring People Leader

barclays.co.uk Logo

Barclays

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Location:
United Kingdom , Glasgow

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a Transaction Monitoring (TM) People Leader up to manage a high-performing team responsible for investigating complex financial crime cases at Barclays. You will lead the end-to-end case management process, ensuring regulatory deadlines are met, supporting team development, and creating an engaged and motivated team culture.

Job Responsibility:

  • Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices
  • Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations
  • Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs
  • Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality
  • Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement
  • Compliance with all regulatory requirements and internal policies related to customer experience
  • Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas
  • Management of attrition by working closely with HR in implementing retention initiatives for work force

Requirements:

  • Previous leadership experience in a Financial Crime operations or investigative function
  • An excellent understanding of transaction monitoring, AML frameworks and investigative methodologies
  • In-depth knowledge of the regulatory environment relating to financial crime
  • Ability to coach, develop and inspire team members to deliver consistent quality outcomes, along with the ability to positively contribute to the control environment
What we offer:
  • Hybrid working
  • Structured approach to hybrid working with fixed 'anchor' days
  • Supportive and inclusive culture and environment
  • Commitment to flexible working arrangements
  • Encouragement to embrace mobility and explore operations

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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