CrawlJobs Logo

Training Team Lead

meetdandy.com Logo

Dandy

Location Icon

Location:
United States

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

82112.00 - 96602.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Dandy is looking for a Training Team Lead to supervise and elevate the performance of our frontline Trainers, who are instrumental in supporting the success of new customers during onboarding. This role combines leadership, coaching, and process optimization to ensure a seamless onboarding experience for our customers. The ideal candidate is a proactive, data-driven leader who thrives in a high-growth environment and is eager to take ownership of team performance, operational efficiency, and customer satisfaction. This role includes up to 20% travel for in-practice learning and Trainer support.

Job Responsibility:

  • Lead and Develop a High-Performing Team
  • Supervise and coach a team of Trainers responsible for delivering an exceptional onboarding experience to customers
  • Host regular 1:1s to provide feedback, review performance metrics (KPIs), and support team members' professional growth
  • Build and implement a Quality Assurance (QA) strategy to audit performance, provide actionable feedback, and drive continuous improvement
  • Foster a positive, collaborative team environment that prioritizes customer success and operational excellence
  • Develop and execute enablement strategies to enhance team skills, knowledge, and performance, ensuring Trainers are equipped to deliver a best-in-class onboarding experience
  • Optimize Operations and Customer Onboarding
  • Manage team schedules, including PTO and holiday coverage, to ensure seamless operations
  • Identify operational bottlenecks, propose scalable solutions, and collaborate with cross-functional teams to implement improvements
  • Develop, maintain, and optimize Standard Operating Procedures (SOPs) to ensure consistency, efficiency, and scalability
  • Resolve recurring tooling issues in systems like Salesforce, SFDC Scheduler, Zendesk, and Portal by partnering with technical teams
  • Identify opportunities to enhance training content and resources, collaborating with cross-functional teams to ensure alignment and continuous improvement
  • Drive Strategic Impact and Innovation
  • Analyze team and customer performance data to inform decision-making and improve the onboarding process
  • Execute training strategies that align with company goals and maximize the team’s capacity and impact
  • Act as an escalation point for complex customer issues, ensuring timely resolution and excellent service delivery

Requirements:

  • 3+ years of professional experience in fast-paced environments such as startups, consulting, or tech
  • 2+ years of direct people management experience as a titled manager, leading small teams in a dynamic business setting
  • Proven ability to manage and develop a team, driving measurable performance improvements
  • A hands-on problem solver with a passion for customer success and operational efficiency
  • Strong communication and collaboration skills, with the ability to work effectively across teams
  • Comfort operating in ambiguous, high-velocity environments with a proactive and resourceful approach
  • Intellectual curiosity and a data-driven mindset, with the ability to analyze performance metrics and implement improvements

Nice to have:

  • Familiarity with the dental industry or prior experience in dentistry
  • Workforce management experience, including scheduling and capacity planning
  • A positive attitude, sense of humor, and ability to foster a fun and engaging team culture
What we offer:
  • Offers Equity
  • healthcare
  • dental
  • mental health support
  • parental planning resources
  • retirement savings options
  • generous paid time off

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Dandy - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Training Team Lead

Help Desk Support - Team Lead

inspHire (part of KCS Group) is a leading provider of hire and rental software t...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
Not provided
insphire.com Logo
InspHire
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer service focused
  • Confident leader, with the natural ability to motivate and lead a team
  • Decision-maker under pressure
  • Understands priority and urgency of customers business requirements
  • Business/commercial awareness
  • IT Service awareness (knowledge of working on operating systems and architecture of servers)
  • Strong communicator
  • Forward-thinking/proactive nature
  • Multi-tasker
Job Responsibility
Job Responsibility
  • Motivation and leadership of your team
  • Manage the workload between the team, supporting where necessary
  • Dealing with case management, setting customer expectations and assigning daily schedules
  • Ensure team are working to inspHire agreed SLA’s
  • Be the first person and level of escalation for any issues
  • Facilitate training for the team and provide updates to Help Desk Manager on SLA’s and performance
  • Ensure that the team maintain high levels of support to the customers
  • Case management
  • Regularly review own and Analyst case list, ordering by priority and oldest first
  • Support the team to provide timely updates in accordance to inspHire SLA, as well as your own cases
What we offer
What we offer
  • Bespoke training package
  • Large bank of resources to train and promote achievement
  • Fulltime
Read More
Arrow Right

HPC Supercomputer Onsite Administrator Team Lead

HPC Supercomputer Onsite Administrator Team Lead role at Hewlett Packard Enterpr...
Location
Location
United States , Spring
Salary
Salary:
105500.00 - 243000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of professional experience
  • Bachelor of Arts/Science or equivalent degree in computer science or related area of study
  • without a degree, 11+ years of relevant professional experience
  • Previous experience managing projects and leading small teams (of 3-10)
  • Installing, troubleshooting and supporting enterprise-level servers, storage, and networking equipment
  • HPC (High Performance Computing) or other large-scale systems/datacenter experience
  • Extensive Linux based hardware troubleshooting and diagnostics experience
  • US Citizenship required
  • Self-starter who can work independently without supervision
  • Understanding of architectural dependencies of technologies
Job Responsibility
Job Responsibility
  • Report daily to and physically work at the Customer's Site
  • Accountable for meeting and maintaining customer's SLA (Service Level Agreement)
  • Engage in technical problem solving across multiple technologies
  • Own and drive service tickets to ensure timely resolution of system or customer issues
  • Lead in technical assessment and delivery of specific technical solutions to the customer
  • Perform and direct team for daily hardware diagnostics and repairs
  • Verify and implement detailed technical solutions to problems
  • Maintain good relationships with team members and customers
  • Collect data to determine customer needs and requirements
  • Respond to requests for technical information from customers
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion policy
  • Comprehensive benefits suite supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Team Lead Sales

7Learnings is seeking a full-time Team Lead Sales to join us in Berlin, responsi...
Location
Location
Germany , Berlin
Salary
Salary:
75000.00 - 150000.00 EUR / Year
7learnings.com Logo
7Learnings
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in B2B SaaS sales, with a proven track record of consistently meeting or exceeding revenue goals
  • Demonstrated success in selling complex solutions to mid-market or enterprise customers in the DACH region
  • Excellent leadership, communication, and cross-functional collaboration skills
  • Native or C2 German and Business Fluent English (C1/C2) are required
  • High proficiency in CRM software (e.g., HubSpot, Salesforce)
  • 1+ year of experience in a Sales Team Lead or managerial role, including direct people management responsibilities (coaching, hiring, performance management)
Job Responsibility
Job Responsibility
  • Lead, mentor, and coach a growing team of Account Executives (AEs) to achieve and exceed individual and team targets
  • Conduct regular 1:1s, performance reviews, and training sessions to foster continuous professional development
  • Spearhead recruiting and onboarding of new sales talent
  • Maintain a high-performance culture focused on execution, data-driven decisions, and accountability
  • Define and refine the sales strategy for the core DACH market and the expanding UK market
  • Collaborate closely with Marketing to optimize lead generation, qualification processes, and sales enablement materials
  • Report key sales metrics (pipeline, conversion rates, forecast accuracy) directly to our Director Sales
  • Own and optimize the end-to-end sales process within our CRM (HubSpot)
  • Identify bottlenecks and implement best practices in closing techniques, negotiation, and contract management
  • Ensure accurate sales forecasting, pipeline management, and predictable revenue generation
What we offer
What we offer
  • 30 days of annual leave
  • Flexible working hours
  • 3 days home office per week
  • Free usage of the gym located in the office building
  • Regular team events and activities
  • A trusting working atmosphere, independent areas of responsibility and regular, constructive feedback
  • Fulltime
Read More
Arrow Right

Team Lead Petsense

This position is responsible for assisting the Store Manager and Assistant Store...
Location
Location
Salary
Salary:
16.91 - 22.00 USD / Hour
petsense.com Logo
Petsense
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • No experience is required
  • High School Diploma is preferred
  • Pet/Live Animal, pet food, pet product knowledge is strongly preferred
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
  • Basic computer skills
  • Ability to perform and execute principle responsibilities of Team Members
  • Ability to read, write, and count accurately
  • Ability to utilize strong written and verbal communication skills
  • Ability to successfully complete all required training and certification
  • Ability to travel as required in support of district needs
Job Responsibility
Job Responsibility
  • Maintain regular and predictable attendance
  • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
  • Uphold and promote a safe and productive work environment by following and enforcing policies and procedures
  • Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable
  • Execute assigned basic, promotional, and seasonal merchandising activities
  • Perform Opening/Closing procedures
  • Transport and make deposits to bank
  • Assess store conditions and assign duties
  • Organize and prioritize workflow through the use of the daily planner
  • Recovery of merchandise
What we offer
What we offer
  • company-paid life and disability insurance
  • paid parental leave
  • tuition reimbursement
  • family planning resources such as adoption and surrogacy assistance
Read More
Arrow Right

Customer Service Support Team Lead

As a Customer Service Support Team Lead, you will supervise activities and perso...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
omya.com Logo
OVYA Production
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree (Bachelor’s) or equivalent
  • 3 to 5 years of customer service experience in a manufacturing environment
  • Previous supervisory experience, preferably in a fast-paced team environment
  • Excellent command of both oral and written local language and English
  • Knowledge of an additional language is considered an advantage
  • Strong attention to detail and accuracy
  • Ability to work under pressure with an enthusiastic attitude
Job Responsibility
Job Responsibility
  • Supervise activities and personnel of the Customer Service Support Department
  • Monitor all aspects of the Customer Service Support Department’s performance
  • Approve working hours, monitor employee attendance, and provide adequate departmental coverage
  • Train new employees and coordinate cross-training
  • Develop and update Customer Service Support training programs
  • Review, update and revise departmental procedures
  • Complete and conduct yearly Employee Performance Reviews
  • Conduct initial interviews with potential employees
  • Motivate staff to extract a high level of productivity
  • Coordinate and monitor SAP process returns, credits and debits in SAP
What we offer
What we offer
  • 50% Hybrid Work Model
  • Ticket Restaurant
  • Flexible Retribution: Kindergarten & transport benefits
  • 30 Labor Days of Holidays
  • Language Lessons
  • Medical Insurance: 60% company-subsidized
  • Open and Modern Office Environment
  • Fulltime
Read More
Arrow Right

Team Lead Account Management

We are looking for a motivated Team Lead to manage and develop our Greek-speakin...
Location
Location
Romania , Bucuresti
Salary
Salary:
Not provided
auto1.com Logo
AUTO1 Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent Greek speaker (C1-C2 level), with strong English skills (B2+)
  • Proven experience in Account Management, Customer Success, or B2B Sales
  • Experience in team leadership or mentoring roles
  • Strong customer focus, solution-oriented mindset, and hands-on attitude
  • Analytical thinking with experience working with KPIs and performance reports
  • Excellent interpersonal and communication skills
Job Responsibility
Job Responsibility
  • Lead, motivate, and support your Account Management team to achieve KPIs and ensure top-tier client experience
  • Monitor and analyze performance metrics, provide actionable feedback, and drive improvements
  • Support your team with complex client situations and escalations
  • Collaborate cross-functionally with the other teams to ensure a seamless customer journey
  • Train, coach, and continuously develop team members in product knowledge, communication, and client handling
What we offer
What we offer
  • Competitive base salary with performance bonuses
  • Clear career development path in a fast-growing, international company
  • Private medical subscription through Medicover
  • Modern office space just 1 minute from Pipera metro station
  • Supportive, multicultural, and team-oriented work environment
  • Fulltime
Read More
Arrow Right

Team Lead production – evening shift

Lanthier Bakery is a family business that is innovative and recognized for its q...
Location
Location
Canada , Alexandria
Salary
Salary:
55000.00 - 60000.00 USD / Year
lanthierbakery.com Logo
Boulangerie Lanthier Ltée.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience in managing employees in a factory
  • Experience in the food sector (an asset)
  • Experience as an operator on production lines (an asset)
  • Good command of computer tools
  • Tact, interpersonal, meticulous, versatile
Job Responsibility
Job Responsibility
  • Ensures the proper preparation of the lines for their start-up, their good supply and cleaning operations
  • Ensures the implementation of the packaging program and alerts if there are errors
  • Monitors production by ensuring compliance with processes, product quality and deadlines
  • Manages machine malfunctions and breakdowns: records, analyzes, decides on corrective actions, reorganizes the production program and teams if necessary
  • Validates material losses and time losses
  • Performs any action defined by his team leader
  • Respect the charters in force (quality, hygiene, safety, environment)
  • Supervises and validates product & packaging controls, including critical control points (CCP) and monitoring points (PS), traceability, and reacts in case of non-compliant products
  • Verifies the completion of cleaning plans
  • Writes a daily activity report and reports the relevant information to his supervisor
What we offer
What we offer
  • Stimulating work environment
  • Friendly colleagues
  • Opportunity to grow in the bakery
  • Fulltime
Read More
Arrow Right

Team Lead Production

Team Lead Production for a family bakery business that is innovative and recogni...
Location
Location
Canada , Baie d’Urfé
Salary
Salary:
55000.00 - 60000.00 CAD / Year
lanthierbakery.com Logo
Boulangerie Lanthier Ltée.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience in managing employees in a factory
  • Experience in the food sector (an asset)
  • Experience as an operator on production lines (an asset)
  • Good command of computer tools
  • Tact, interpersonal, meticulous, versatile
Job Responsibility
Job Responsibility
  • Ensures the proper preparation of the lines for their start-up, their good supply and cleaning operations
  • Ensures the implementation of the packaging program and alerts if there are errors
  • Monitors production by ensuring compliance with processes, product quality and deadlines
  • Manages machine malfunctions and breakdowns: records, analyzes, decides on corrective actions, reorganizes the production program and teams if necessary
  • Validates material losses and time losses
  • Performs any action defined by his team leader
  • Respect the charters in force (quality, hygiene, safety, environment)
  • Supervises and validates product & packaging controls, including critical control points (CCP) and monitoring points (PS), traceability, and reacts in case of non-compliant products
  • Verifies the completion of cleaning plans
  • Writes a daily activity report and reports the relevant information to his supervisor
What we offer
What we offer
  • A stimulating work environment
  • Friendly colleagues
  • An opportunity to grow in the bakery
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy