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Baxter Logo Baxter · Office Administration

Training Support Specialist

United States, Saint Paul Employment contract 51200.00 - 70400.00 USD / Year · Job Posted February 13, 2026
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Job Description

The Training Support Specialist is responsible for coordinating shipping, patient training, and compliant documentation for Respiratory Health Devices used in the home setting. The Training Support Specialist is the primary in-office point of contact for all Clinical Patient Trainers. The Auditing aspect of this role requires review of reports related to tasks that support the business operations of Respiratory Health.

Job Responsibility

  • Coordinate assignment of trainings in a timely manner with consideration for patient specific requirements including hospital discharge and priority order needs
  • Communicate with Clinical Patient Trainers to ensure all trainings and related documentation are complete and driven within timelines determined at the time of shipment
  • Ensure contractual agreements are met with all trainers that are applied
  • Review training paperwork for completeness and accuracy and data enter key elements from training paperwork into TIMS
  • Complete all document imaging and database requirements for each in-home patient training
  • Apply database to monitor trainers, trainings, and training paperwork
  • Work in conjunction with other teams to assure necessary actions are taken regarding patient needs identified at training, complaints, inventory changes, and other collaboration as identified by leadership
  • Perform other duties and responsibilities, as assigned

Requirements

  • HS Diploma or equivalent experience
  • Experience with DME or health care industries preferred
  • Exceptional written, verbal and interpersonal communication skills
  • Ability to work independently and as a member of a team
  • Exhibits flexibility and ability to prioritize under deadlines
  • Strong critical thinking skills
  • Proficiency in Microsoft Office Software
  • Experience with TIMS, JDE and Imaging Systems preferred

Nice to have

  • Experience with DME or health care industries preferred
  • Experience with TIMS, JDE and Imaging Systems preferred

What we offer

  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits
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