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Ecolab is seeking a Training Specialist to help build and support a leading-edge learning program. This role will design and develop effective training programs, aids and materials to facilitate training for our Global Business Services (GBS+) associates locally and globally. You will utilize knowledge of adult learning research and best practice to deliver the best functional process training, new hire training, systems or technology training, and global community building. You will explore and apply digital learning tools and techniques to enhance engagement and efficiency while ensuring compliance with enterprise Learning & Development quality standards. You will also act as the liaison between the local GBS+ operations teams and the Training and Knowledge Management team, working with the operations teams to reinforce training process and ensure consistency, update training documentation and knowledge transfer plans, and deliver GBS+ Onboarding training sessions.
Job Responsibility:
Develop and conduct training programs in response to local teams’ needs
Analyze employee training needs and develop appropriate new programs and materials
Collaborate globally to design, build, and deliver top quality learning materials and tools
Facilitate effective information gathering sessions and instructional design reviews with business, function and GBS+ subject matter experts (SMEs)
Design effective blended training solutions which are job-based, learner-centered, organized, accurate, practical and sustainable
Consistently meet project plan deliverables, timeline and budget
Deliver training materials including but not limited to curriculum, high level design documents (HDDs), process overviews with instructor playbooks, eLearning, desk top procedures, exercise workbooks, knowledge transfer or practice exercises, knowledge checks and other appropriate learning assessments
Develop and facilitate robust Train the Trainer program to activate local trainers for GBS+ training delivery
Assist GBS+ Site leaders in meeting all site training needs, including providing training status reporting to leaders
Facilitate classroom, remote, and train-the-trainer programs
Track training material feedback post-delivery and apply recommendations as appropriate
Promote GBS+ learning strategy and approach
Ensure existing training materials and best practices are incorporated into GBS+ training locally
Ensure Ecolab brand standards and quality requirements are met in all training materials, digital and printed
Provide accurate and timely updates to Training and Knowledge Management leadership
Ensure consistent application of One Company/ GBS+ training tools and methodologies
Maintain regular connections with other GBS+ Training Specialists to ensure consistent quality globally
Collaborate with Knowledge Management Team to ensure consistency and accuracy for all learning assets in the GBS+ Knowledge Repository and across all knowledge management platforms
Work closely with Change Specialists, Communications Managers and Talent/Recruiting team
Collaborate with the local HR Business Partner to help drive career development training
Work with local directors, managers and other subject matter experts as needed
Requirements:
Bachelor’s Degree
6-8 years’ experience in Instructional Design, training delivery, and/or education
Experience working with adult learning principles, methodologies and tools
Strong interpersonal skills with demonstrated ability to facilitate collaboration
Proven experience delivering high quality work, on time
Ability to interpret, develop, and present information to multiple audiences
Skilled listener who can gauge reactions and guide conversations to uncover learner needs
Proficient with MS Office suite, especially PowerPoint, MS Forms, Microsoft Teams, Excel
Familiarity with Workday Learning & Articulate 360
Nice to have:
Master’s Degree
Experience with the implementation of training programs to support large complex projects (e.g., ERP Systems, business transformation, business process reengineering, shared services, outsourcing solutions, etc.)
Experience in any of the following functions: finance, supply chain, customer service, master data management, HR, IT, legal, marketing
Familiarity with SAP and ServiceNow vernacular
Knowledge of technical content integration standards such as SCORM
ServiceNow experience
Camtasia experience
What we offer:
Competitive Compensation: Attractive salary (Base pay & Variable Plan) and benefits package (private medical care, life insurance, stock purchase, lunch subsidy, sport cards)
Work-Life Balance: Flexible working arrangements with hybrid model of work (approx. 60% from the office and 40% from home)
Matrix Organization: Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds
Collaborative Environment: Strong teamwork and diverse interactions
Development Opportunities: Personalized plans with rapid progression
Versatile Career Paths: Professional growth supported by active committee for different career levels
Supportive Culture: High employee satisfaction and responsive feedback
Learning and Innovation: Continuous learning and technical training incl. subject matter experts’ training, soft skills and management training and LinkedIn learning
Relocation Support: Assistance for international candidates and candidates living outside of Krakow
Social events such as family events and charity auctions
Comfortable working environment (Library, relaxation area, casual dress code)