Training specialist Jobs

Training Specialist

The Training Specialist plays a pivotal role in advancing organizational excelle...

Location

United States , Atlanta

Salary:

Not provided

T5 Data Centers

Expiration Date

Until further notice

Requirements

Minimum 5+ years of mission critical environment experience
Minimum 1+ year of Learning Management System experience
Exceptional organizational, quantitative, and problem-solving skills
Exceptional attention to detail
Ability to approach problems both logically and creatively
Ability to interact professionally with all levels of the organization
Strong organizational and time management skills
Highly collaborative with proven ability to build strong partnerships
Excellent written, verbal, and interpersonal communication skills
Highly computer literate with proficiency in windows OS and related business and communication tools

Job Responsibility

Create engaging and effective training materials
Deliver technical training sessions through various formats
Conduct assessments to identify the training needs of employees and teams
Develop and implement evaluation mechanisms to assess the effectiveness of training programs
Utilize Learning Management Systems (LMS) to organize and track training initiatives
Work closely with subject matter experts (SMEs) and site training representatives (STRs)
Utilize instructional design principles, adult learning theory, and instructional technologies to design and develop high-quality learning materials
Stay updated with the latest trends, technologies, and best practices in instructional design and adult learning
All other duties consistent with your role as you may be assigned by T5FM management
Up to 50% travel

Fulltime

Customer Training Specialist

The Customer Training Specialist is responsible for delivering impactful learnin...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

3+ years of experience delivering customer or employee training in SaaS, technology, or professional services environments
Proven ability to facilitate engaging live and virtual training sessions for diverse audiences
Experience developing learning content, playbooks, or structured curricula for technical or process-oriented topics
Strong understanding of customer onboarding and success dynamics
Excellent communication and presentation skills, with comfort leading both small and large groups
Demonstrated ability to collaborate cross-functionally with Customer Success, Product, and Implementation teams
Passion for helping others learn and succeed through clear instruction, empathy, and continuous improvement
Based in Austin, TX, with the ability to work in the office a minimum of three days per week is required

Job Responsibility

Deliver engaging, product-focused training sessions to customer teams during and after onboarding
Develop and maintain structured curriculum outlines tailored to various personas and training formats
Coordinate with Onboarding, Professional Services and Customer Success teams to align training content with client needs and implementation timelines
Design and deliver webinar-style trainings to address recurring customer questions in a scalable format
Design and deliver virtual classroom training tailored to various personas
Launch and manage a Train-the-Trainer certification program to enable power users to onboard others at their organization
Serve as a subject matter expert in Qualia's product to confidently lead training across all customer tiers
Track training activity, attendance, and customer feedback to continuously improve delivery and content

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Variety of internal virtual events

Protergia Training Specialist

Protergia Training Specialist to join B2C team, part of M Energy Customer Soluti...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Education, Communication, or related field
2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
Proficient in MS Office
familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
Fluency in English (written and spoken) required

Job Responsibility

Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime