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Training Specialist

https://www.circlek.com Logo

Circle K

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Location:
United States of America, Columbus

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Category:
Human Resources

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Training Specialist will take ownership of the Centralized Employee Training Program facilitation to all newly hired employees. This training consists of professional classroom instruction regarding restricted sales, policies, procedures, and excellent customer service skills. The Training Specialist will also facilitate hands-on training through role play to assist newly hired employees in their understanding of the Point of Sale register system, handling customer complaints, etc. The development of new hires into Super Merchants should be the Training Specialist's primary goal. The Training Specialist will stay informed on new Policies and Operational Procedures, and update training curriculum accordingly. Effective collaboration with store managers, market managers and the regional director of operations will be essential in succeeding in this role.

Job Responsibility:

  • Manage the receipt of enrollment forms from store managers in order to schedule newly hired employees for training class
  • comply with federal, state and local requirements by studying existing and new legislation
  • enforce compliance requirements and advise management on needed action
  • assist in company rollouts of any new programs and/or systems
  • coordinate second interviews for the recruiter to assist with the centralized hiring model
  • support the development and implementation of training materials as determined by Heartland initiatives
  • react to feedback on training from associates, store managers, market managers and the regional director of operations
  • maintain a clean and welcoming training room

Requirements:

  • Bachelor’s Degree from a four-year college or university preferred, or three or more years of related experience and/or training
  • equivalent combination of education and experience
  • must be proficient in Microsoft Office: Excel, Outlook, Power Point and Word
  • strong written and verbal communication skills
  • must possess strong attention to detail
  • must be self-motivated to accomplish all assigned duties in a set timeframe
  • exhibit flexibility in accepting direction with regards to processes or presentations
  • must be able to maintain a positive team attitude and professional demeanor at all times
What we offer:

Reasonable accommodation for qualified individuals with disabilities

Additional Information:

Job Posted:
May 16, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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