This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Training Senior Associate at NTT DATA is responsible for delivering impactful Voice and Accent training sessions, coaching new hires, and ensuring training effectiveness. The role requires strong communication and facilitation skills, along with proficiency in Microsoft Excel and PowerPoint. This position offers an opportunity to contribute to the growth and development of employees in a dynamic environment.
Job Responsibility:
Deliver monthly Language, Voice and Accent classroom/virtual training, support business through daily call monitoring and floor activity by working closing with the team and business requestors
Reporting and tracking training effectiveness
Interviewing new hires
Regular and continuous touch base with floor and trainees to map improvement through coaching, feedback and communication-based projects