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Training Senior Associate

India, Chennai · Job Posted March 01, 2026
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Job Description

The Training Senior Associate at NTT DATA is responsible for delivering impactful Voice and Accent training sessions, coaching new hires, and ensuring training effectiveness. The role requires strong communication and facilitation skills, along with proficiency in Microsoft Excel and PowerPoint. This position offers an opportunity to contribute to the growth and development of employees in a dynamic environment.

Job Responsibility

  • Deliver monthly Language, Voice and Accent classroom/virtual training, support business through daily call monitoring and floor activity by working closing with the team and business requestors
  • Reporting and tracking training effectiveness
  • Interviewing new hires
  • Regular and continuous touch base with floor and trainees to map improvement through coaching, feedback and communication-based projects

Requirements

  • Voice and Accent Training Delivery
  • Excellent communication skills
  • Excellent Facilitation/training skills
  • Coaching and Feedback
  • Proficient in MS Excel and MS PPT
  • Content Development

Nice to have

Instructional Design Skills

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