Training manager, Randstad

Randstad

Location:
China, Shanghai

Category:
-

Contract Type:
Not provided

Salary:

550000.00 - 650000.00 CNY / Year

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Job Description:

We are seeking a dynamic and experienced Training Manager to join our innovative outdoor brand. As a key leader in our team, you will be responsible for developing and executing comprehensive training strategies that align with our brand values, business goals, and the unique needs of the outdoor retail industry. The ideal candidate will have a passion for the outdoors, a proven track record in training design/implementation, and the ability to inspire and empower teams to deliver exceptional customer experiences and drive sales growth.

Job Responsibility:

Design and implement a world-class training program for all retail staff (store managers, sales associates, visual merchandisers) across multiple channels (in-store, e-commerce, wholesale)
Create modular training content covering: Product Knowledge: Technical features of outdoor gear (e.g., hiking boots, camping equipment, apparel), sustainability initiatives, and brand storytelling
Customer Experience: Consultative selling techniques, outdoor lifestyle advocacy, and problem-solving for outdoor enthusiasts
Operational Excellence: Store operations, inventory management, and safety protocols (e.g., wilderness gear maintenance)
Leadership Skills: Development programs for retail managers (team building, performance coaching, KPIMonitoring)
Leverage e-learning platforms (LMS) and hybrid models (in-person + digital) to scale training globally/regionally
Deliver engaging workshops, webinars, and on-the-job training sessions, with a focus on adult learning principles and hands-on application
Partner with regional teams to tailor programs for diverse markets (e.g., urban vs. outdoor-focused stores, cultural nuances)
Conduct needs assessments to identify skill gaps and prioritize training initiatives (e.g., new product launches, seasonal campaigns)
Measure the impact of training through KPIs (e.g., sales growth, customer satisfaction scores, staff retention rates)
Analyze feedback from learners and stakeholders to refine programs and ensure ROI
Stay updated on industry trends (e.g., outdoor tech, sustainability) to keep training content cutting-edge
Work closely with Product Development, Marketing, and Retail Operations to align training with brand campaigns, product launches, and seasonal strategies
Partner with HR to integrate training into onboarding, career development, and performance management processes
Liaise with external partners (e.g., outdoor influencers, industry experts) to enhance training authenticity and relevance
Manage training budgets, including costs for materials, technology, and external facilitators
Track and report on training expenses and outcomes to senior leadership

Requirements:

5+ years in training management, preferably in retail, outdoor, or consumer goods industries
Proven ability to design and scale training programs across multiple locations
Deep understanding of the outdoor industry (products, customer needs, trends)
Proficiency in adult learning methodologies, instructional design, and LMS platforms
Strong project management skills with a focus on execution and deadlines
Exceptional communication and presentation abilities, with a talent for engaging diverse audiences
Creative problem-solving and adaptability in fast-paced environments
Passion for the outdoors (e.g., running, hiking, camping, climbing) and alignment with our brand’s mission
Proficiency in MS Office Suite, e-learning tools (e.g., Articulate, Adobe Captivate), and data analysis (e.g., Excel, Google Analytics)

Additional Information:

Job Posted:
June 01, 2025

Expiration:
August 13, 2025

Employment Type:

Fulltime

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Training manager

Randstad

Location:China, Shanghai

Category:-

Contract Type:Not provided