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Join ActionLink as a Training Manager and Shape the Future of Retail Training for Dyson Technology & Beauty Brands! The Training Manager is the catalyst for learning and performance across ActionLink associates, with a strong focus on enterprise programs. This role blends technical expertise, dynamic communication skills, and a passion for inspiring retail teams to deliver exceptional customer experiences. As the bridge between product knowledge and in-store performance, you’ll design and deliver impactful training that drives engagement, confidence, and conversion for leading technology and beauty brands. From scoping business needs to recommending delivery methods, facilitating sessions, and measuring effectiveness, you’ll ensure every program elevates sales performance and revenue growth. You’ll partner closely with clients and internal teams to create innovative learning solutions, foster a culture of continuous development, and build lasting relationships that close performance gaps.
Job Responsibility:
Design and deliver engaging training programs—virtual and in-person—that align with business goals
Collaborate with client and internal teams on content development and instructional design
Assess training impact, identify gaps, and implement solutions for continuous improvement
Maintain a training calendar and adapt materials to keep learning fresh and relevant
Champion sales excellence through coaching, storytelling, and interactive learning experiences
Travel up to 25% to conduct training at locations within the US
Work closely with the Learning Development team, the Program team and the Client to collaborate, design and deliver learning content utilizing internal/external resources
Requirements:
3–5 years in retail team training, learning & development, or related roles
Strong knowledge of adult learning principles, instructional design, and facilitation techniques
Expertise in Microsoft Office (especially PowerPoint), LMS platforms, and virtual training tools (Zoom, Teams, WebEx)
Familiarity with eLearning tools (Articulate 360, Adobe Captivate, Camtasia) and SCORM/xAPI standards
Ability to connect product knowledge to sales outcomes and motivate retail teams
Lift up to 50 lbs occasionally, and have the ability to transport and set up training materials and technology
Nice to have:
Beauty industry sales education experience
Retail sales
Retail operations
What we offer:
Medical, Dental, Vision, Life and Prescription Insurance Plans
401(k) retirement plan with employer match
Company laptop with monthly phone/internet stipend