Training Manager Job at Pfizer (Taipei)

Training Manager

Pfizer

Location:
Taiwan , Taipei

Category:
Education

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Your role will be pivotal in ensuring our commercial team is equipped with the knowledge and skills to effectively communicate the benefits of our products. By developing and delivering comprehensive training programs, you will help our health representatives and channel partners understand and convey our pro-innovation and pro-patient policies. Your efforts will ensure that our products reach as many patients and providers as possible, ultimately contributing to improved patient outcomes through effective communication and education.

Job Responsibility:

Engage key stakeholders in Taiwan including Country Manager, Category Lead, People Experience, etc to provide consultation and advice for organizational learning strategy and priorities
Develop, design, and deliver engaging training interventions for customer-facing commercial colleagues using diverse methods
Lead or co-lead moderately complex projects, effectively managing time and resources
Master multiple delivery modalities to deliver training programs within budget, addressing identified capability needs
Coordinate brand trainings with subject matter experts, set performance standards, and establish a training certification process to ensure critical capabilities are certified
Ensure business requirements are met through efficient and valued customer-facing training services, while monitoring the budget
Establish regular touch points to discuss field coaching observations and accordingly build/implement the appropriate training sustainability solutions
Drive the change management of Pfizer ecosystems (tools and processes) to EM standards in conjunction with the BU heads and other CLT stakeholders
Make use of training evaluation tools and partner with the business to discuss training metrics, outcomes and generate insights for continuous improvement
Ensure compliance of training content/activities and approval system is followed with the proper documentation in place
Monitor the adherence to streamlined local review and approval of learning materials
Seeks opportunities to streamline Training delivery
Set performance standards and establish/document training certification process to ensure all trainees are certified on critical capabilities that enable them to manage successful customer facing interactions
Contribution to the EM & ICO Training strategy
Provide local market insights to the global and EM learning strategy teams to ensure the global offering meets the complex local requirements
Co-develop with GCET to design and deliver brands, commercial skills, systems and tools training interventions for customer-facing commercial colleagues using multiple and mixed methods to engage the modern learner
Contribute to the development of the training Operating Plan to agree key training priorities in line with the business needs, and secure budget
Secure alignment of the Taiwan Training activities to the ICO & EM Training strategy
Make decisions to resolve moderately complex problems, develop new options, and operate independently in ambiguous situations
Work independently on assignments, seeking guidance on unusual or complex problems

Requirements:

Applicant must have a minimum bachelor's degree with at least 5 years of experience in Training or transferable experience
Evidence of successful cross-functional & cross-cultural working and ability to collaborate
Evidence of a Leadership style that results in a positive impact on colleagues at all levels and disciplines
Experience of presenting and working at a BU Leadership level or Regional and Global Brand team level
Proven track record in change management and strategic leadership and consultative partnering abilities with evidence of problem solving and decision making to positively impact business results
Proficiency in LMS and Learning technology

Nice to have:

Science background with relevant pharmaceutical experience
Demonstrated experience in handling multiple projects simultaneously
Proficiency in working within a matrix structure
Strong analytical and problem-solving skills
Strong leadership and mentoring abilities
Adaptability and flexibility in a fast-paced environment

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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