Training Management Services (TMS) Administrator

• Facilitate and administer training arrangements on behalf of TMS client workforce in conjunction with the training matrix
• Managing all aspects of arranging and maintaining training requirements of TMS client employees including course bookings, scheduling training, obtaining and issuing certification
• Answering incoming telephone calls and responding to emails and training enquiries
• Proactively speaking with designated client(s), delegates and third-party training providers
• Building strong working relationships with your designated client(s)
• Providing world class customer care
• Assist with weekly reports to client and third parties
• Assist with weekly system updates

• Exceptional communication skills
• Excellent organisational skills with the ability to multitask
• Excellent attention to detail
• The ability to work as part of a team as well as independently using your own initiative

Previous experience in a similar role

Semi‑flexible working hours