Training & Implementation Specialist

• Onboard new customers and create custom workflows tailored to the needs of each office
• Train new clinicians and dental teams to use the DentalMonitoring suite of solutions
• Nurture existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
• Build strong relationships with customers so they endorse the brand and continue to use and advocate for DentalMonitoring products
• Act as a technical bridge between the customers and DentalMonitoring platform
• Support and attend local trade shows
• Work and communicate with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
• Influence doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
• Travel up to 60% to train and support in person office implementation

• 3+ years of experience in dentistry and/or orthodontics or equivalent degree
• Excellent understanding of the conceptual/consultative sales approach
• Consultative, training and implementation experience
• Ability to build and maintain partnerships with internal and external clients
• High level of IT/computer science knowledge and a strong interest in new technologies
• Ability to act diplomatically, demonstrate listening skills and empathy
• Ability to influence and provoke changes in clients' way of thinking
• Ability to prioritize tasks, organize and prioritize priorities
• Proactive and proactive
• Independent, enthusiastic, and curious
• Team spirit
• Good critical thinking and innovation
• Excellent writing and analytical skills
• Excellent interpersonal and relationship-building skills
• Ability to solve problems quickly and efficiently
• Native of the local language and advanced level in verbal and written English

Experience in a startup or scaleup environment