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Training & Development Specialist

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Dutech Systems

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Location:
United States , Westborough

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Category:
Education

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a dynamic and detail-oriented Training & Development Specialist to support the design, development, and delivery of enterprise training programs for Administrative & Finance operations. The ideal candidate will have experience creating engaging learning content, facilitating training sessions, developing instructional videos, and supporting technology adoption initiatives in a professional or shared services environment. This role will focus on training end users on financial systems, procurement tools, travel and expense platforms, budgeting applications, and compliance-related procedures while ensuring all training materials align with accessibility standards and organizational requirements.

Job Responsibility:

  • Design, develop, and deliver instructor-led and asynchronous training programs for Administrative & Finance systems and processes
  • Create engaging instructional materials including job aids, user guides, presentations, quick reference documents, and training manuals
  • Develop instructional and asynchronous training videos using tools such as Camtasia and Articulate360
  • Deliver hands-on system training for ERP platforms, procurement systems, travel & expense tools, budgeting applications, and financial systems
  • Support implementation of new technologies and process improvements through effective training and change management initiatives
  • Collaborate with subject matter experts (SMEs), business teams, and stakeholders to identify training needs and develop customized learning solutions
  • Ensure all training content complies with Title II Accessibility Requirements and organizational standards
  • Manage and upload training content to Learning Management Systems (LMS) platforms
  • Track training participation, learner engagement, and training effectiveness metrics to support continuous improvement initiatives
  • Facilitate workshops, virtual training sessions, webinars, and user support activities
  • Assist in developing communication plans and change management strategies to support business transformation initiatives
  • Provide ongoing end-user support and guidance for financial, procurement, and travel systems

Requirements:

  • Bachelor's degree or equivalent work experience
  • 3–5 years of professional experience in training, education, instructional design, learning & development, business administration, communication, or related fields
  • Strong facilitation, communication, and curriculum development skills
  • Hands-on experience with video training development and asynchronous learning systems
  • Experience working with Learning Management Systems (LMS) and e-learning tools
  • Strong knowledge of training development platforms such as Camtasia and Articulate360
  • Strong understanding of Title II Accessibility Requirements and accessible learning practices
  • Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Teams, and Outlook
  • Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment

Nice to have:

  • Experience working within a shared services environment
  • Experience with PeopleSoft, Jaggaer, Oracle EPM, Concur, Zoom, Camtasia, and Articulate
  • Experience supporting ERP systems, procurement systems, or financial applications
  • Knowledge of change management and organizational training strategies

Additional Information:

Job Posted:
May 20, 2026

Work Type:
On-site work
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