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I am currently partnering with an international leading transportation organisation who are looking for a: Training Designer and Facilitator to join their team on a permanent basis.
Job Responsibility:
Lead designer and facilitator, covering Technical to Interpersonal skills training, design and reporting on metric and other evaluations to the senior stakeholders
Create improved capability, quality and consistency through training and coaching across Group, OpCo’s and Training Leads to maximise operating metrics like improve retention, improved safety metrics and customer service
Anticipate needs of the business as a L&D partner with targeted and measurable training solutions and act as a key contributor towards the L&D element within the People Plan
Requirements:
Working closely with the Operating Company Teams ie/ OD and ED and People Leads to understand business requirements, deliver Training Needs Analysis and establish what good looks like
Working intrinsically with the Group People Team especially L&D Manager
Work within the framework of company principles
Provide a clear schedule for the Training curriculum to meet business needs across all business areas
Capacity and project planning
Coordination of external and internal delivery resource
Reporting of Training delivery and evaluation, highlighting risks and mitigations
Design and monitor ongoing compliance training in line with regulation requirements
Ensure the processes are automated where possible and drive digitalisation to track and measure training delivered
Inspire innovation in learning by integrating modern training design techniques and technology
Maximise AI and Digital opportunities to delight user experience
Working alongside the L&D team to ensure a fit for purpose system, platform to ensure accessible and engaging content for all
Ensure discovery stage for all new training requirements, to identify what training we have across the business, what is deemed best in class and what is required
Develop blended, practical solutions to ensure Subject Matter expertise input, alongside business considerations such as scalability, timeline, complexity, frequency, cost
Facilitate Train the Trainer sessions when required
Facilitate evaluation of training
All training content and materials remain up to date, relevant and easy to navigate for end users