Training Delivery – Claims

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This role will have a focus on claims training and operational support. This positions also: Holds accountability for leading and training new claims team members through the onboarding experience, from initial orientation and training to individual education on job expectations as well as team priorities and responsibilities. Holds accountability for training existing claims team members in upskilling, refresher and error coaching. Designs, develops and delivers curriculum and training sessions to designated audiences of learners. Executes both routine and non-routine business support tasks for the Training Delivery area under limited supervision, referring deviations from standard practices to managers. Follows area protocols, standards, and policies to provide effective and timely support. This is an Individual Contributor role.