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Parkdean Resorts Logo Parkdean Resorts · Human Resources

Training Content and LMS Coordinator

United Kingdom, Newcastle upon Tyne 38000.00 GBP / Year · Job Posted December 25, 2025
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Job Description

The Training Content & LMS Coordinator will be responsible from programme application to end user elements of the Learning management system (LMS) and that it runs seamlessly for the business. A motivated and dynamic individual with a passion for supporting team members and managers to learn and professionally develop through effective and engaging learning material. The Training Content & LMS Coordinator role supports the Head of People Development and People Development Manager, to design training materials to support development programmes and career pathways.

Job Responsibility

  • Support day-to-day administration and development of the LMS
  • Able to troubleshoot issues and coordinate fixes of the LMS
  • Develop user-friendly guides and deliver training sessions to ensure effective LMS usage
  • Support design and creation of digital learning content using authoring tools such as Articulate
  • Provide support and guidance to LMS users across multiple departments
  • Ensure strong collaboration between Learning & Development and operational teams
  • Assist in the development and design of supplementary training resources
  • Keeps updated and informed on digital learning trends inside and outside of the leisure/hospitality sector
  • Occasionally travel within the UK (fully expensed)

Requirements

  • Strong proficiency with LMS platforms (Learning Pool preferred)
  • Understanding of online learning technologies and user needs
  • Proven ability to design and develop engaging digital and blended learning content
  • Skilled in eLearning authoring tools such as Articulate
  • Organisation, planning, and prioritisation in coordinating multiple projects is a must
  • Strong communication and stakeholder engagement skills
  • Thorough and can demonstrate attention to detail
  • Work on own initiative and be a good team player
  • Ability to travel around the UK with overnight stays when required
  • Full driving license
  • Embodies our Company Values: Care, Pace, Belonging, Difference, Value

What we offer

  • Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
  • 50% discount for you and a 25% discount for friends and family when booking your holiday with us
  • A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
  • Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you
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