Training and Quality Coordinator Job at Voyage PrivÃ© (Aix-en-Provence)

Training and Quality Coordinator

As a Quality & Training Specialist, you’ll play a key role in elevating the perf...

Location

France , Aix en Provence

Salary:

Not provided

Voyage PrivÃ©

Expiration Date

Until further notice

Requirements

Proven experience in training, learning management, or customer relations, with a solid understanding of service quality and customer satisfaction
Strong communication and writing skills, with a real appetite for content creation and knowledge sharing
Excellent synthesis and organizational abilities, able to manage multiple priorities with autonomy and precision
Confident in leading training sessions or workshops, and comfortable working collaboratively in a project-based environment
Tech-savvy, at ease with CRM tools, back-office systems, collaboration platforms, and the Office suite
Fluent in English (daily exchanges with international teams)

Job Responsibility

Design and deliver impactful training programs to drive agent upskilling and ensure consistent service excellence across internal and external teams
Collaborate with call-center partners and internal stakeholders to monitor performance, apply best practices, and ensure full alignment with procedures and brand standards
Analyze and optimize service quality, leveraging KPIs (NPS, response time, handling duration, tool usage) and customer feedback to identify areas for improvement
Maintain and enrich training and knowledge content, ensuring resources are up to date, accessible, and engaging
Foster a culture of quality across all teams by sharing insights, leading workshops, and implementing corrective or improvement actions
Drive continuous improvement projects, staying informed on customer service and travel industry trends to strengthen efficiency, productivity, and customer satisfaction
Travel regularly to visit and support our external call-center partners abroad, ensuring alignment and operational excellence on the field

What we offer

Hybrid model with 3 mandatory on-site days per week plus 4 fully remote weeks per year
Access to large on-site fitness center
Private padel court
Company events (Company Breaks, Carnival, Annual Convention, meetups and talks)
Free tickets to every Provence Rugby home match and live music nights at the Dalida Institute
Up to 20% off exclusive getaway offers

Fulltime

Training & Quality Manager

The Training and Quality Manager is responsible for leading the design, delivery...

Location

Portugal , Lisbon

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

1 - 3 Years of Experience in a similar role (Quality/Training Team Leader/Supervisor/Manager)
BPO/Contact Centre experience
Detail-oriented
Ability to multi-task and meet timelines on deliverables
Proficient in Microsoft Office
Effective communication skills, both written and verbal
Fluent English

Job Responsibility

Leading the design, delivery, and continuous improvement of classroom and virtual training programs to ensure workforce readiness across assigned client accounts
Managing a team of Trainers and Quality staff, providing coaching, development, and performance oversight
Assisting with the analysis, scheduling and implementation of all classroom and virtual training in support of assigned client programs
Supervising and developing Trainers who support their assigned portfolio
Cultivating strong client and departmental relationships
Responsible for the overall direction, coordination, and evaluation of the department
Developing the Training department, to align with the CNX standards and supports in mentoring and developing Supervisor /Sr. Supervisor Training
Develop a department of well-trained, competent professionals
Conduct Train-the-Trainer sessions
Create and maintain advisor training schedule

Training and Quality Assurance Manager

The Training and Quality Assurance Manager is responsible for ensuring complianc...

Location

United States , Chicago

Salary:

97000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Pass any State-required training or other qualifications for licensing
CPR/First Aid/AED Certified Instructor
Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
Must have a valid driver’s license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Must be certified to teach all required trainings for the portfolio, including firearms where applicable
Minimum of two (2) years of classroom instructor experience
Ability to work independently with little to no direct supervision
Outstanding oral and written communication skills
ability to successfully interact at all levels of the organization, including with clients

Job Responsibility

Ensure compliance with all required portfolio training, which involves driving compliance efforts and coordinating training classes with the Portfolio Vice President, Area Directors, Regional Training Director, and Regional Trainers across the portfolio
Manage the entire portfolio Taser program, encompassing training compliance, inventory management, and conducting semi-annual audits
manage customer’s evidence.com account, where applicable
Serve as a backup trainer in the absence of a regional trainer
Work in conjunction with operational partners (Regional Training Director/Portfolio Vice President) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training
Identify, conduct vetting, and establish relationships with local training academies/facilities/3rd party vendors in order to provide support in the form of external training opportunities and/or remote locations
Communicate with stakeholders (Regional Training Director, Portfolio operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards in support of Regional Trainers
Conduct Mobility Devices (e.g., vehicles, Trikke, golf cart) training
Conduct field training & "red team" exercises for Security Professionals and Supervisors

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Training Coordinator

As part of our government programs, we support teachers and teacher mentors thro...

Location

India , Karnataka

Salary:

Not provided

Khan Academy

Expiration Date

Until further notice

Requirements

5+ years of experience including 3+ years working on designing & delivering effective training programs for teachers and other education stakeholders, ideally in a government setting
Fluency in Kannada and English (reading, writing, and speaking) is mandatory
Willingness to travel across the state to conduct training or schools visits, up to 50% of the time
A proven ability to work across teams with superior communication skills
An entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation, and a bias toward action
A willingness to roll up your sleeves and help the team get work done as we are growing

Job Responsibility

Design and deliver synchronous and asynchronous modes of capacity-building initiatives for the partner programs
Manage a team of master trainers with fluency in Kannada language and co-facilitate high-quality training sessions
Identify and document the best practices & challenges emerging from the field and proactively prepare learning material to scale/address them
Use data-informed decisions to continuously improve the efficiency and effectiveness of the training sessions conducted by the Khan Academy India team
Work closely with Teacher Professional Development team to strengthen the existing teacher professional development framework, aligned with the team’s overall goals
Coordination with the concerned departments for training program approval including getting the circulars/letters issued, working with the department for ensuring training execution etc.
Work closely with Karnataka team to drive the program implementation in the state of Karnataka

What we offer

Competitive salaries
Remote-friendly workplace, Flexible schedules

Fulltime

Quality Assurance Coordinator

We’re supporting a fast-growing life sciences organization in identifying an exp...

Location

United States , San Diego

Salary:

35.00 - 37.10 USD / Hour

Connexion Systems & Engineering, Inc

Expiration Date

Until further notice

Requirements

Understanding of quality standards and regulations such as ISO 13485, MDSAP, FDA 21 CFR 820, and EU IVDD
Proficiency with MS Office tools (Word, Excel, PowerPoint) and Adobe Acrobat
Strong organizational skills, attention to detail, and ability to manage multiple priorities
Strong communication and interpersonal skills
Ability to work independently with minimal supervision
Quick learner with solid problem-solving abilities
Bachelor’s degree in a scientific discipline or equivalent experience
At least 1 year of Quality Assurance experience in a regulated environment (GMP/GLP preferred)

Job Responsibility

Process and manage document control requests
support training activities within the eQMS (SmartSolve)
Assist with QA tasks related to the company’s new ERP system implementation
Collaborate across multiple quality processes, including change control, nonconformance, complaints, CAPA, supplier quality, audits, risk management, product release, and design control
Ensure compliance with quality procedures and maintain complete, accurate quality records
Generate, review, and maintain QMS documentation
Track and report QMS performance metrics, KPIs, and data for monthly and management reviews
Support preparation and execution of internal audits and external regulatory/customer audits
Participate in QMS system enhancements and expanded use of eQMS features
Coordinate daily tasks, training plans, and overall workflow to ensure timely completion

Fulltime

Quality Assurance Coordinator

As our Quality Coordinator, you will be a pivotal driver of excellence, implemen...

Location

United States , Los Angeles

Salary:

26.45 - 37.36 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors degree, and other related coursework in program evaluation, program planning, accounting, or business administration
Fire Safety, within 90 Days
Experience with Department of Mental Health clinical documentation, billing, and quality assurance procedures and requirements preferred

Job Responsibility

Attends LA County DMH meetings and trainings pertaining to utilization review, billing and audit procedures, data entry, and reimbursement
Educates clinical and administrative staff in the above procedures
Assists Director in coordinating UR meetings with clinical staff
Conducts internal audit and utilization review activities on cases and informs clinical and administrative staff of any deficiencies
Conducts quality control activities to assure compliance with audit procedures
Assists the Director in the development of agency intake and discharge planning procedures

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Quality Assurance Coordinator

iBUILT is searching for an experienced Quality Assurance Coordinator who can ana...

Location

Salary:

Not provided

iBUILT

Expiration Date

Until further notice

Requirements

Associate degree in applicable field of study
A minimum of 5 years related experience required
Automotive process experience desired
Lean manufacturing experience
Six Sigma experience
DFMA experience and understanding
Use of 8D NCR or similar tool
3 years + in manufacturing preferred
Prolonged periods of standing
Must be able to lift to 25 pounds at a time

Job Responsibility

Develop key performance indicators
Development of business flow process charts
Development of time and process standards
Department policy and procedure outline for operations, safety and environment processes, supply chain management, and compliance identification and conformance training
Define and implement processes and actions to ensure planned LPI’s are met or exceeded in manufacturing
Work on documentation and record retention standards
Quality assurance standards and practices review and inspections
Enforcing and educating on lean manufacturing methods
Assembly and sub-assembly process definition and controls with automation analysis and implementation
Job safety analysis and education as directed by safety management

What we offer

Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off

Fulltime

Project Coordinator

We are seeking a results-driven and detail-oriented professional to take respons...

Location

Philippines , Imus or Bacoor City, Cavite

Salary:

Not provided

Appen

Expiration Date

Until further notice

Requirements

Proven expertise in at least one specialization area, either Training or Quality Assurance
Advanced analytical skills with strong proficiency in Microsoft Office applications, particularly Excel
Excellent command of the English language, with fluency in reading, listening, and speaking
Ability to work independently while exercising sound judgment and accountability
Strong logical reasoning, keen attention to detail, and a proactive, results-driven work ethic
Willing to work on shifting schedules
Willing to be assigned in Imus or Bacoor City, Cavite

Job Responsibility

Develop and implement structured training plans in alignment with customer-provided materials
Design and prepare training courseware, tools, and resources to ensure effective delivery
Facilitate training programs that drive stable performance and enhanced service quality
Establish and maintain comprehensive training documentation and adopt appropriate methodologies tailored to content and objectives
Contribute to the development and management of an internal trainer team
Formulate and oversee quality management approaches to address and mitigate project-related quality concerns
Collect, analyze, and report on quality performance data, providing actionable insights to support informed decision-making
Conduct issue analysis, implement corrective actions, and drive continuous improvement initiatives to reduce recurring quality issues
Support the development and management of an internal quality assurance team

Fulltime

Training and Quality Coordinator

Voyage PrivÃ©

Location:
France , Aix-en-Provence

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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Location:France , Aix-en-Provence

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Job Description:

Job Responsibility:

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Additional Information:

Job Posted:January 10, 2026

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Location:
France , Aix-en-Provence

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
January 10, 2026