Training and Quality Assurance Manager Job at Allied Universal® (Chicago)

Training and Quality Assurance Manager

Allied Universal® is hiring a Training and Quality Assurance Manager. The Traini...

Location

United States , Chicago

Salary:

97000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Pass any State-required training or other qualifications for licensing as required
CPR/First Aid/AED Certified Instructor
Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
Must have a valid driver's license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Must be certified to teach all required trainings for the portfolio, including firearms where applicable
Minimum of two (2) years of classroom instructor experience
Ability to work independently with little to no direct supervision.
Outstanding oral and written communication skills
ability to successfully interact at all levels of the organization, including with clients.

Job Responsibility

Ensure compliance with all required portfolio training, which involves driving compliance efforts and coordinating training classes with the Portfolio Vice President, Area Directors, Regional Training Director, and Regional Trainers across the portfolio.
Manage the entire portfolio Taser program, encompassing training compliance, inventory management, and conducting semi-annual audits
manage customer's evidence.com account, where applicable
Serve as a backup trainer in the absence of a regional trainer
Work in conjunction with operational partners (Regional Training Director/Portfolio Vice President) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training.
Identify, conduct vetting, and establish relationships with local training academies/facilities/3rd party vendors in order to provide support in the form of external training opportunities and/or remote locations.
Communicate with stakeholders (Regional Training Director, Portfolio operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards in support of Regional Trainers.
Conduct Mobility Devices (e.g., vehicles, Trikke, golf cart) training.
Conduct field training & "red team" exercises for Security Professionals and Supervisors.

What we offer

medical, dental, vision, 401k, and life insurance
Enrollment in our company's 401(k)plan
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly.

Fulltime

Training and Quality Assurance Manager Security

Allied Universal® is hiring a Training and Quality Assurance Manager. The Traini...

Location

United States , Dallas

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Pass any State-required training or other qualifications for licensing as required to include, but not limited to: CPR/First Aid/AED Certified Instructor
Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
Must have a valid driver's license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Must be certified to teach all required trainings for the portfolio, including firearms where applicable
Minimum of two (2) years of classroom instructor experience
Ability to work independently with little to no direct supervision
Outstanding oral and written communication skills
ability to successfully interact at all levels of the organization, including with clients
Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations is required

Job Responsibility

Ensure compliance with all required portfolio training, which involves driving compliance efforts and coordinating training classes with the Portfolio Vice President, Area Directors, Regional Training Director, and Regional Trainers across the portfolio
Manage the entire portfolio Taser program, encompassing training compliance, inventory management, and conducting semi-annual audits
manage customer's evidence.com account, where applicable
Serve as a backup trainer in the absence of a regional trainer
Work in conjunction with operational partners (Regional Training Director/Portfolio Vice President) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training
Identify, conduct vetting, and establish relationships with local training academies/facilities/3rd party vendors in order to provide support in the form of external training opportunities and/or remote locations
Communicate with stakeholders (Regional Training Director, Portfolio operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards in support of Regional Trainers
Conduct Mobility Devices (e.g., vehicles, Trikke, golf cart) training
Conduct field training & "red team" exercises for Security Professionals and Supervisors

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

Fulltime

Quality Assurance and Training Specialist

This role plays a critical part in ensuring consistent, high-quality service del...

Location

United States , Madison

Salary:

50000.00 - 53000.00 USD / Year

United Way

Expiration Date

Until further notice

Requirements

Associate or bachelor's degree in a relevant field (e.g., nonprofit or business administration, education) or equivalent professional experience
2-3 years of experience in training and education, quality assurance and compliance, non-profit program support, or grant coordination roles with demonstrated organization and coordination abilities
Experience with learning management systems and virtual training delivery models
Ability to design and deliver effective training programs, translating complex concepts into clear, engaging learning experiences across multiple formats
Experience with quality assurance, data collection, monitoring, and reporting methods and tools
Strong analytical skills, with experience using data systems, reporting tools, or CRM platforms to generate insights and inform improvements
Exceptional written and verbal communication capabilities, with the ability to engage diverse audiences
Strong organizational and project coordination skills, with the ability to manage multiple priorities and deadlines
Ability to operate effectively both independently and as part of a team within hybrid or distributed work environments
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with advanced skills preferred

Job Responsibility

Catalogue existing training resources and programs to support ongoing core service training coordination and planning
Assess and help identify training needs for Regional Contact Centers and partners to inform annual training priorities
Build and maintain the annual training calendar, including scheduling training and coordinating logistics for Regional Contact Centers and partners
Create training materials, lead and coordinate training sessions, track attendance, and completion, and prepare reports, summaries, notes, and follow-up items
Catalogue current resource directory and call handling quality assurance activities to support consistent monitoring and coordination across Regional Contact Centers
Gather and interpret quality assurance needs from partners and funders to inform reporting processes and priorities
Collaborate with partners and internal colleagues to design and coordinate regular quality assurance activities, tools, and reports
Complete or coordinate the collection of quality assurance data and maintain documentation to support monitoring and reporting activities
Prepare and share quarterly quality assurance reports identify trends, inform improvements, and support partner and funder reporting requirements
Maintain confidentiality of sensitive and privileged information

Fulltime

Senior Food Safety and Quality Assurance Manager

We are seeking a highly specialized, results-driven Senior Food Safety & Quality...

Location

United States

Salary:

90000.00 - 140000.00 USD / Year

American Food & Vending

Expiration Date

Until further notice

Requirements

Bachelor’s degree in food science, Public Health, Environmental Health, or a related field
Advanced degree and/or professional certifications preferred
Experience within the dining and refreshment sector (casual dining, quick-service, catering, events, or hospitality)
Lead Auditor certifications (ISO 22000, HACCP, SQF) or extensive internal auditing experience
Strong supplier quality management and vendor qualification experience
Knowledge of sanitation validation, environmental monitoring, and comprehensive allergen control programs
Familiarity with ERP systems and QA data integration beyond Salesforce
Experience supporting complex supply chains, international operations, or multi-brand portfolios
Demonstrated, hands-on experience with FDA, HACCP, SQF, DOT, NFPA, OSHA, and GMP requirements
Proven ability to interpret regulations and apply them to complex, multi-site operations

Job Responsibility

Design, implement, and maintain comprehensive food safety and quality assurance programs across multi-site dining and refreshment operations
Ensure compliance with applicable regulations and standards, including FDA (FSMA, GMPs, recalls, labeling), HACCP, SQF, DOT, NFPA, OSHA, and GMPs
Lead the development, validation, and optimization of HACCP plans, prerequisite programs (PRPs), sanitation programs, allergen control plans, and environmental monitoring programs where applicable
Maintain robust documentation control, versioning, and recordkeeping systems to support FDA, SQF, and GMP compliance, including change control and regulatory reviews
Conduct internal audits, supplier audits, third-party assessments, and mock recalls
Lead regulatory due diligence, risk assessments, gap analyses, CAPA development, remediation activities, and effectiveness verification through revalidation and follow-up audits
Oversee recall readiness, crisis management protocols, mock recalls, and business continuity planning
Monitor evolving regulatory requirements (FDA, OSHA, DOT, NFPA) and translate updates into actionable program enhancements
Lead food safety and occupational safety incident investigations, including root-cause analysis, containment, corrective and preventive actions, and verification activities
Promote a proactive food safety and workplace safety culture through continuous improvement initiatives and cross-functional engagement

What we offer

Weekly Pay
401K with match
Employee Assistance Program
Eligible employees offered Medical, Prescription, Dental, and Vision Plans
Learning and advancement opportunities

Fulltime

Supervisor Quality Assurance and Clinical Training

Supervises employees in quality department; scanning, referrals, care coordinati...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business or related field OR equivalent combination of education, training, and experience as approved by manager and/or HR
Four (4) years of related experience
preferably in a lead or supervisory role
Project management experience preferred
Knowledge of EPIC system and of patient care best practices
Knowledge of library development and purchasing practices
Skill in evaluating performance and operations and making recommendations for improvement
Skill in training, leading others, guiding and evaluating staff performance and making recommendations for improvement
Skill in organizing work and maintaining interpersonal relationships
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Job Responsibility

Supervises employees in quality department
scanning, referrals, care coordination, and quality analysts
Performs supervisory functions
distributes work evenly, monitors productivity and quality of work while providing immediate feedback to staff, reviewing timecards bi-weekly, resource to staff, performance improvement plans, and disciplinary action under the guidance of the manager or director
Assists in creating Standard Work for quality department functions and other functions in TMCOne like medical assistants and front desk
Assists with hiring qualified personnel, skilled and non-skilled, according to position descriptions
Participates in maintenance, completion, and submission of reports and records as required by policy, federal, state, and local regulation
maintains compliance of department to Standards of Operation
Schedules training programs for new employees
Assists quality analysts in distributing work and addressing quality programs that will bring in the most revenue

Fulltime

Manager Quality Assurance Excellence and Innovation

This role shall reports to Site Quality Head. ASM Quality Strategic Planning & G...

Location

Singapore , Tuas

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
Master’s degree and 2 years of directly related experience
Bachelor’s degree and 4 years of directly related experience
Diploma and 8 years of directly related experience
8+ years of experience in the pharmaceutical industry
Training experience in GMP environment preferred
Proven leadership in cross-functional project management and strategic planning
Strong communication, influencing, and stakeholder management skills
Familiarity with compliance frameworks (EMA, HSA, FDA) and GMP standards

Job Responsibility

Act as site SME and business process owner for training and Learning Management System and represent Singapore site in the Learning and Performance global network
Lead and mentor staff in Team
Support SME and Functional Area Managers as clients of training process, provide infrastructure for training material development and effective deployment and monitoring
Plan, coordinate, implement and monitor GMP training programs and initiatives
Assist in investigations and CAPAs by identifying human performance factors and improvement opportunities
Provide Training impact and assignment requirements to SOP revisions and Change Controls
Represent Training program in internal and external inspections representing areas of responsibility
Ensure training records are accurate and readily available during inspections
Ensure training related metrics and KPIs are monitored and analyzed for site management review and corporate management reviews
Manage New Hire Orientation training and scheduling

What we offer

Vast opportunities to learn and move up and across our global organization
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Quality Assurance Monitoring and Testing Manager

The Central Control Capabilities function is responsible for driving Monitoring ...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12+ years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management
Strong knowledge of regulatory requirements related to Operational Risk/ Internal controls
Demonstrated understanding of operational risk and gap identification
Experience in at least one line of business or function in financial services (e.g. Personal Banking, Wealth Management, Markets, Services, Finance, Technology) with related in-depth product knowledge
Excellent verbal and written communication skills
Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Self-motivated and detail oriented
Exhibit problem-solving and decision-making skills
Bachelor’s/University degree

Job Responsibility

The timely execution of the Managers Control Assessment (MCA) program
Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management
Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy
Maintain oversight and monitoring of the operational risk management system and the quality of the generated data
Lead / participate in strategic initiatives viz. control performance enhancement, etc.
Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures. Consistently challenge the existing procedures to check relevance to evolving risks/ change in process
Pro-actively identifies any monitoring breaks and suggest enhancements
Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)
Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business

Fulltime

Quality Assurance Monitoring and Testing Manager

The Central Control Capabilities function is responsible for driving Monitoring ...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12+ years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management
Strong knowledge of regulatory requirements related to Operational Risk/ Internal controls
Demonstrated understanding of operational risk and gap identification
Experience in at least one line of business or function in financial services (e.g. Personal Banking, Wealth Management, Markets, Services, Finance, Technology) with related in-depth product knowledge
Excellent verbal and written communication skills
Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Self-motivated and detail oriented
Exhibit problem-solving and decision-making skills
Bachelor’s/University degree

Job Responsibility

The timely execution of the Managers Control Assessment (MCA) program
Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management
Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy
Maintain oversight and monitoring of the operational risk management system and the quality of the generated data
Lead / participate in strategic initiatives viz. control performance enhancement, etc.
Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures. Consistently challenge the existing procedures to check relevance to evolving risks/ change in process
Pro-actively identifies any monitoring breaks and suggest enhancements
Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)
Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business

Fulltime

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Training and Quality Assurance Manager

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