CrawlJobs Logo
Sureserve Logo Sureserve · Energy

Training and Policy Manager

United Kingdom, Newmarket 40000.00 - 50000.00 GBP / Year · Job Posted March 04, 2026
Apply Position
Job Link Share

Job Description

The Training Manager is responsible for leading Sureserve Energy Services Meters technical training strategy, competence framework, and operational policy governance. The role ensures all employed engineers and Install Partners are technically competent, gas safe compliant, contract compliant, aligned to Sureserve Energy Services Meters SOPS and TOPS documentation and continuously improving through incident-led learning. This is a dual operational and strategic role combining hands-on training delivery with ownership of the Integrated Management System (IMS) and technical policy framework across Sureserve Energy Services Meters operations.

Job Responsibility

  • Deliver classroom and field-based training in Smart Metering, domestic gas installation, safe isolation, and contract standards
  • Provide inductions for new engineers and Install Partners
  • Conduct competence assessments, post-incident retraining, return-to-work validations, mentoring, and toolbox talks aligned to incident and audit trends
  • Maintain and govern the competence matrix (Gas Safe, Smart qualifications, contract accreditation's)
  • Ensure all engineers remain compliant and in-date
  • Manage progression pathways and act as technical authority for competence sign-off
  • Own and maintain SOPs, Work Instructions, Risk Assessments, Method Statements, and TOPS documentation
  • Translate regulatory and client requirements into practical procedures
  • Ensure version control, audit traceability, and consistent standards across contracts
  • Drive root cause analysis, policy updates, and targeted retraining following incidents
  • Support reductions in attributable incidents, repeat defects, audit findings, and stand-down days
  • Lead workforce “Learning from Events” communications
  • Set technical standards for Install Partners
  • Audit subcontractor competence and support mobilisation
  • Provide technical escalation support as required

Requirements

  • Minimum 5+ years operational experience in smart metering
  • Experience mentoring or supervising engineers, authoring technical SOPs and work instructions, supporting compliance audits
  • Strong understanding of incident investigation processes and knowledge of client governance expectations
  • Proven experience in Training, ideally within utilities, energy, or smart metering environments
  • Excellent stakeholder management, communication, and problem-solving capabilities
  • Demonstrated leadership skills, with the ability to engage effectively across operational teams and senior management
  • Current Gas Safe Registration
  • CCN1
  • MET1 (or CMA1)
  • Relevant domestic gas competencies
  • Level 2/3 Diploma in Smart Metering (Dual Fuel or relevant pathway)
  • SMETS2 commissioning knowledge
  • Safe Isolation qualification

Nice to have

  • CPA1 (desirable)
  • MOCOPA awareness (desirable)
  • EUSR registration (desirable)
  • Experience with DCC-adjacent processes (desirable)
  • Level 3 Award in Education & Training (AET) (preferred)
  • Assessor qualification (TAQA/CAVA) (desirable)

What we offer

  • Contributory Pension scheme
  • Life assurance
  • 29 days annual leave inclusive of bank holidays
  • Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave
  • Sureserve Benefits Hub, accessing over 1000’s retail discounts
  • Virtual GP service, 24/7, 365 days, available for employees and your immediate family
  • Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
  • Bike2Work scheme
Sureserve - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Training and Policy Manager

8 matching positions

Training Director II (Training and Development Manager)

Barbaricum is seeking a Training Director II (Training and Development Manager) ...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
barbaricum.com Logo
Barbaricum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Active DoD Top Secret/SCI Clearance
  • Bachelor's Degree in related field
  • Must meet DoD 8570.01-M IAT II requirements
  • Minimum 5yrs experience in cyber range or computer test bed environments
  • Minimum 5yrs of supervising experience
  • Minimum 2yrs experience conducting Army and Joint Cyber Training
  • Demonstrated experience collaborating with the leadership team and subject matter experts to identify training needs and create effective training objectives
  • Working knowledge of OT/IT technologies, cellular systems, networking, and IT management and implementation for training scenarios
Job Responsibility
Job Responsibility
  • Lead the planning, development, coordination, and execution of cyber training programs supporting Department of Defense (DoD) mission requirements
  • Collaborate with leadership, stakeholders, and subject matter experts to identify training needs and develop effective training strategies, curricula, and exercise objectives
  • Manage and oversee cyber range and computer test bed training activities, ensuring realistic and mission-focused training environments
  • Direct the design, implementation, and evaluation of Army and Joint cyber training events, exercises, and professional development programs
  • Supervise training personnel and provide leadership, guidance, and mentorship to ensure successful program execution and continuous improvement
  • Integrate IT, networking, cellular, and operational technologies into training scenarios to enhance training effectiveness and mission realism
  • Monitor training program performance, assess outcomes, and implement improvements based on participant feedback and mission requirements
  • Coordinate resources, schedules, and logistics necessary to support training events and exercise execution
  • Develop training documentation, reports, briefings, and performance metrics for leadership and government stakeholders
  • Ensure training programs align with applicable DoD policies, cybersecurity requirements, and organizational objectives
  • Fulltime
Read More
Arrow Right
New

Education and Training Development Manager

To lead the development and lifecycle management of Brook's education and traini...
Location
Location
United Kingdom
Salary
Salary:
37000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
July 07, 2026
Flip Icon
Requirements
Requirements
  • Demonstrable experience of delivering education directly to children and young people, in a school, youth work, or equivalent setting
  • Able to produce a wide range of high-quality, relevant, and appropriate resources targeted at specific stakeholder groups
  • Deep and current knowledge of PSHE and RSE curriculum requirements, statutory guidance, and relevant government policy
  • A relevant qualification in teaching, training, PSHE specialisms, youth and community work, or equivalent
Job Responsibility
Job Responsibility
  • Lead the development and lifecycle management of Brook's education and training resources
  • Ensure resources remain evidence-based, curriculum-relevant, and aligned with Brook's values and safeguarding framework
  • Manage the Education and Training Development Specialist
  • Work in close collaboration with the Head of Commercial Development
What we offer
What we offer
  • 4 Day Week
  • Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
  • Sick pay (from 3 up to 12 weeks fully paid)
  • Flexible working
  • Gratitude scheme
  • Assisted purchase scheme
  • Cycle to Work up to £1k
  • Employee Assistance Programme (EAP)
  • Long service awards
  • Maternity and paternity pay
  • Fulltime
!
Read More
Arrow Right
New

Education and Training Development Manager

Location
Location
United Kingdom
Salary
Salary:
37000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
July 07, 2026
Flip Icon
Requirements
Requirements
  • Demonstrable experience of delivering education directly to children and young people, in a school, youth work, or equivalent setting
  • Able to produce a wide range of high-quality, relevant, and appropriate resources targeted at specific stakeholder groups
  • Deep and current knowledge of PSHE and RSE curriculum requirements, statutory guidance, and relevant government policy
  • A relevant qualification in teaching, training, PSHE specialisms, youth and community work, or equivalent
Job Responsibility
Job Responsibility
  • To lead the development and lifecycle management of Brook's education and training resources, ensuring they remain evidence-based, curriculum-relevant, and aligned with Brook's values and safeguarding framework
What we offer
What we offer
  • 4 Day Week (Working 20% hours less without salary decrease)
  • Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
  • Sick pay (from 3 up to 12 weeks fully paid)
  • Flexible working
  • Gratitude scheme
  • Assisted purchase scheme
  • Cycle to Work up to £1k
  • Employee Assistance Programme (EAP)
  • Long service awards
  • Maternity and paternity pay
  • Fulltime
!
Read More
Arrow Right

General Manager Youth Training and Developmental Center

KidStrong GM are the leaders of the center – it is the responsibility of the GM ...
Location
Location
United States
Salary
Salary:
50000.00 - 55000.00 USD / Year
kidstrong.com Logo
KidStrong Henderson
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable!
  • Achieve Coach Certification through the HQ Training and Certification team.
  • Complete training as required by the HQ Training and Certification team.
  • Comfortable speaking to parents/guardians regarding a variety of topics.
  • Previous experience in management is required.
  • Practical work experience with Google and Microsoft platforms.
  • Intermediate knowledge of physiology, exercise techniques, and body mechanics.
  • CPR certified.
Job Responsibility
Job Responsibility
  • Understand the center’s key KPIs and financials to make informed and responsible business decisions.
  • Build and maintain relationships with KidStrong families that align with our core values and provide exceptional customer service.
  • Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc.
  • Daily, Weekly, and Monthly cleaning and maintenance of the center.
  • Delegate center tasks amongst the center team to ensure consistent execution.
  • Manage center-level employee issues and manage appropriate documentation.
  • The typical schedule includes 4 weekday and 1-weekend shifts with specific hours dependent on the needs of the center.
  • Set and communicate coach schedules using appropriate scheduling and communication platforms.
  • Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability.
  • Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool.
What we offer
What we offer
  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Training & development
  • Achievable monthly bonus framework
  • Uncapped Earning Potential
  • Career Progression
  • Fulltime
Read More
Arrow Right

Policy and Governance Manager

In this role, you’ll step into a career‑defining moment—helping shape the combin...
Location
Location
United Kingdom , Newbury; London
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in risk, compliance, governance, or regulatory roles within a regulated industry
  • Strong understanding of policy frameworks, governance principles, regulatory obligations, and training practices
  • Confident communicator with excellent written and verbal skills, able to simplify complexity and work with senior leaders
  • Skilled at producing high‑quality committee papers, reports, and insights—including trends, indicators, and decision support
  • Comfortable offering constructive challenge and strengthening governance in strategic conversations
  • Strong analytical skills and proficiency with Microsoft Office tools
  • Experience driving operational excellence, reducing pain points, and improving processes
  • Able to build relationships and positively influence stakeholders at all levels
  • Curious, proactive, willing to learn, and motivated by problem‑solving
Job Responsibility
Job Responsibility
  • Lead the end‑to‑end lifecycle of all risk and compliance policies—drafting, reviewing, updating, and ensuring they remain aligned to strategy and regulation
  • Coordinate and run quarterly ERCC meetings, preparing agendas, drafting papers, managing committee packs, capturing minutes, and tracking actions with senior stakeholders
  • Manage governance activities required under the Shareholder Agreement, ensuring reporting is timely, accurate, and appropriately approved
  • Oversee the operation of Risk & Control Forums, maintaining a clear map of formal and informal governance bodies and supporting colleagues to work towards the future combined governance model
  • Run the Policy Governance Framework, guiding policy owners, supporting self-assessments, delivering training where needed, and ensuring ERCC and ARC submissions are completed to a high standard
  • Act as the subject matter expert for policy management, making sure policies are easy to understand, accessible, and consistently applied across the organisation
  • Monitor regulatory developments and emerging risks, ensuring governance arrangements evolve in step with the external environment
  • Support and influence senior leaders across the business to drive strong governance, transparent decision‑making, and continuous improvement in all processes
What we offer
What we offer
  • Great pay
  • Bonuses
  • Up to 28 days off plus bank holidays
  • Paid time for charity work
  • Discounts
  • Vouchers
  • A pension plan
  • Amazing learning tools
  • Top-notch parental leave policies
  • Fulltime
Read More
Arrow Right

Field Training and Standard Manager – Construction & Telecom

The Field Training & Standards Manager – Construction & Telecom is responsible f...
Location
Location
United States , Denver, CO
Salary
Salary:
Not provided
southeastutilitiesofgeorgia.com Logo
Southeast Utilities of Georgia LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-10 years of experience in training, instructional design, or project management
  • Proven experience developing and delivering training programs and implementing learning strategies
  • Strong facilitation and communication skills with the ability to simplify complex processes into clear, actionable instruction
  • Proficient in instructional design tools and virtual learning platforms
  • Highly organized, self-motivated, and accountable
  • Experience in telecom, construction, or infrastructure project delivery is a must
Job Responsibility
Job Responsibility
  • Identify training needs across project teams by evaluating organizational strengths, weaknesses, and performance gaps
  • Design and build scalable training programs based on the Congruex Playbook and operational responsibilities, including workshops, e-learning modules, and blended formats
  • Ensure Playbook updates are reflected in training materials and effectively implemented in daily operations
  • Ensure that training programs align with industry standards, regulations, and organizational policies
  • Assess training effectiveness through participation metrics, feedback surveys, and performance impact analysis
  • Work closely with Process & Change Management to ensure process changes are reinforced through effective training
  • Deliver engaging training sessions using various formats (live virtual, in-person, blended, e-learning, etc.)
  • Facilitate onboarding programs for new project managers and team members to ensure alignment with standards and expectations
  • Assess the effectiveness of training programs by collecting feedback from training sessions to measuring performance and making data-driven recommendations for improvement and delivery effectiveness
  • Maintain accurate records of training activities, participant data, and program evaluations
What we offer
What we offer
  • Medical, Dental & Vision benefits on day 1
  • 401(k) program with company match and immediate vesting on day 1
  • Flexible PTO for all exempt roles & competitive PTO accrual for all non-exempt roles
  • 10 company paid holidays
  • Company Paid Maternity & Parental Leave Options
  • Company Paid Basic Life Insurance (employee paid voluntary options)
  • Free wellness benefits like counseling, financial planning, caregiver support, and more
  • Marketplace discounts and 24/7 access to online learning & development
  • Fulltime
Read More
Arrow Right

Food And Beverage Manager (In Training)

Four Seasons Hotel Montreal is seeking an individual who shares our passion for ...
Location
Location
Canada , Montreal
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College degree preferably specializing in hotel/restaurant management or equivalent experience is required
  • Two years previous experience with a preferred leadership progression
  • Ability to quickly gain a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
  • Positive attitude with a generous and uplifting team approach
  • Ability to proactively anticipate and prioritize the needs of the guest
  • Energetic and professional approach to the art of hospitality
Job Responsibility
Job Responsibility
  • Complete two to three departmental job rotations within the Food & Beverage division
  • Learn and follow task and service standards so that we expertly serve guests by providing exceptional knowledge of hotel products and services
  • Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Lead daily shift briefings, ensure that all new hires have been properly trained and entered in to payroll system according to training manuals, give feedback and coaching to all service staff and communicate progress of training to management
  • Attend, participate in and occasionally lead required meetings or training events
  • Complete two projects: 1) significantly impact the guest or employee experience within the department with, 2) determine a hotel-wide opportunity to develop a new strategy with a focus on revenue-enhancement and profitability
  • Contribute to our environment with a positive and friendly attitude
  • Demonstrate strong work ethic and proven leadership skills with the ability to make decisions to best serve our guest and employees
  • Work harmoniously and professionally with co-workers and supervisors
  • maintain discretion and confidentiality, including matters relating to guests, staff, and the company
What we offer
What we offer
  • Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc.)
  • Discounts at our MARCUS Restaurant and our 5 Star Spa
  • Employee themed recognition days and events such as Employee of the month, Service milestone celebrations, birthday events, and more
  • Complimentary meal per shift in our employee dining room (Café 1440)
  • Retirement plan with employer contribution
  • Annual incentive plan
  • Paid time off including sick days, vacation days and 2 additional floating holidays per year
  • Excellent training, development, and mobility opportunities
  • Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability)
  • Fulltime
Read More
Arrow Right

Mgr/Sr Manager, Payment and Coding Policy

Manage the day-to-day activities of the Payment and Coding Policy area within th...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 years of experience in analytics and 5 years of experience working for a healthcare organization / health insurer (Level 1)
  • 3 years of experience in supervisory/management role (Level 1)
  • 10 years of experience in analytics and 10 years of experience working for a healthcare organization / health insurer (Level 2)
  • 7 years of managerial experience (Level 2)
  • Bachelor’s degree in a quantitative, healthcare administrative, business, or related field of study
Job Responsibility
Job Responsibility
  • Manage the day-to-day operations of the Payment and Coding Policy area by training and leading a team of Strategists and Coders. Guide staff by assisting them with defining and prioritizing projects.
  • Develop and maintain all claim payment and coding policies for Commercial, Medicare and FEP products. Identify potential policy changes, compile impact analyses, and present recommendations to the appropriate work group for approvals.
  • Ensure that payment and coding policies are properly maintained and integrated into claims processing systems. Work with staff to triage issues and submit change requests.
  • Proactively review and identify potential revisions to existing payment and coding rules and methodologies for improved consistency, thoroughness, accuracy and appropriateness.
  • Manage vendor relationships that provide primary code editing, secondary code editing or other related services.
  • Explore, analyze, and implement opportunities for payment and coding policy changes that support appropriate payment goals.
  • Transform data and analysis into meaningful and actionable information for a variety of customer segments.
  • Work collaboratively with various business areas to provide data support, analysis, monitoring, trending, and reporting.
  • Provide leadership and/or HVA representation on corporate committees.
  • Actively manage multiple aspects of cross-functional projects.
  • Fulltime
Read More
Arrow Right