Training and Learning Coordinator - Operations Job at Voyage PrivÃ© (Aix en Provence)

Training and Learning Coordinator - Operations

As a Quality & Training Specialist, you’ll play a key role in elevating the perf...

Location

France , Aix-en-Provence

Salary:

Not provided

Voyage PrivÃ©

Expiration Date

Until further notice

Requirements

Proven experience in training, learning management, or customer relations, with a solid understanding of service quality and customer satisfaction
Strong communication and writing skills, with a real appetite for content creation and knowledge sharing
Excellent synthesis and organizational abilities, able to manage multiple priorities with autonomy and precision
Confident in leading training sessions or workshops, and comfortable working collaboratively in a project-based environment
Tech-savvy, at ease with CRM tools, back-office systems, collaboration platforms, and the Office suite
Fluent in English (daily exchanges with international teams)
knowledge of another European language (Spanish, Italian, German, etc.) is a plus
Experience in the travel or tourism industry would be a strong asset

Job Responsibility

Design and deliver impactful training programs to drive agent upskilling and ensure consistent service excellence across internal and external teams
Collaborate with call-center partners and internal stakeholders to monitor performance, apply best practices, and ensure full alignment with procedures and brand standards
Analyze and optimize service quality, leveraging KPIs (NPS, response time, handling duration, tool usage) and customer feedback to identify areas for improvement
Maintain and enrich training and knowledge content, ensuring resources are up to date, accessible, and engaging
Foster a culture of quality across all teams by sharing insights, leading workshops, and implementing corrective or improvement actions
Drive continuous improvement projects, staying informed on customer service and travel industry trends to strengthen efficiency, productivity, and customer satisfaction
Travel regularly to visit and support our external call-center partners abroad, ensuring alignment and operational excellence on the field

What we offer

Hybrid model with 3 mandatory on-site days per week plus 4 fully remote weeks per year
Access to large on-site fitness center
Private padel court
Company events (Company Breaks, Carnival, Annual Convention, meetups and talks)
Free tickets to every Provence Rugby home match and live music nights at the Dalida Institute
Up to 20% off exclusive getaway offers

Fulltime

People Experience and Operations Assistant Analyst (Talent Management and Learning)

People Experience and Operations Assistant Analyst (Talent Management and Lea...

Location

Egypt , New Cairo

Salary:

Not provided

Pepsico

Expiration Date

Until further notice

Requirements

1-2 year of experience in Talent Management and Learning activation
HR Shared Services process and SLA management
Process management and continuous improvement with a focus on optimization and productivity
Technical / Functional Skills & Knowledge of HR Tools and Interface
Very good English language skills

Job Responsibility

Deliver consistent services at the defined SLAs/KPIs and drive operational efficiency and continuous process improvement
Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements
Manage escalation and take ownership for ultimate issue resolution
Ensure continuous and timely knowledge management platform update
Gather TM Capability monthly results & update accordingly the Service Delivery Scorecard
Administer local Reward & Recognition programs including monthly & quarterly cycles for FL population
Facilitate end to end functional academies & Management Trainees Programs including managing the opening & graduation events, activating all the learning offerings and managing all the needed logistics in coordination with In-field HR Ops teams as per the agreed timlines with the BU
Provide monthly reports for designated stakeholders
Administer company’s Code of conduct & Anti-Bribery trainings for PepsiCo’s designated population in assigned markets
Activate & facilitate training programs’ logistics, arrangements & execution in coordination with In-field HR Ops teams

Fulltime

Client Services and Training Coordinator

The Client Services & Training Coordinator is a hybrid role that supports the de...

Location

Canada , Daajing Giids Haida Gwaii Masset

Salary:

27.00 - 28.00 CAD / Hour

Hecate Strait Employment Development Society

Expiration Date

Until further notice

Requirements

Post-secondary education in Business Administration, Social Services, Adult Education, Community Development, or a related field
Minimum of two (2) years of experience in office management, service delivery, adult education, facilitation, or related areas
Knowledge of local labour markets, employer needs, and community resources on Haida Gwaii
Strong digital literacy, including Microsoft Office, online learning platforms, and virtual meeting tools
Excellent interpersonal, facilitation, and presentation skills with the ability to motivate and engage adult learners
Strong written and verbal communication skills
Ability to work independently and as part of a regional team
Experience working with Indigenous communities and diverse client groups
Strong organizational, problem-solving, and decision-making abilities
Access to a reliable personal vehicle for travel between communities as required

Job Responsibility

Oversee daily operations of the Masset office, ensuring a safe, welcoming, and efficient service environment for clients and staff
Provide day-to-day coordination and support to a multi-site service delivery team
serve as a resource for staff questions related to service delivery and WorkBC processes
Carry and manage an assigned client caseload, providing Employment Advisor–level services including intake, assessment, action planning, service coordination, documentation, and follow-up, in accordance with WorkBC policies and procedures
Coordinate office services, including supplies, equipment, IT requests, maintenance, security, and vendor communication
Conduct routine facility checks and liaise with the Building Coordinator to arrange repairs and upgrades
Support the coordination and delivery of WorkBC programming on-island, including labour market activities, documentation support, and compliance tasks as directed by leadership
Assist with onboarding new staff in collaboration with Human Resources and management, including orientation, training support, and systems access coordination
Maintain collaborative relationships with employers, community organizations, Indigenous communities, and service partners to support training and employment opportunities
Coordinate certificate-based training, local events, and community engagement initiatives

What we offer

paid vacation
paid sick leave
discretionary paid days off
professional development opportunities
$1/hr for on island living allowance

Fulltime

Electronic Warfare Training and Operations Specialist

As a Space-based Electronic Warfare Training and Operations Specialist, your rol...

Location

United States , Colorado Springs

Salary:

150000.00 - 195000.00 USD / Year

Bluestaq

Expiration Date

Until further notice

Requirements

Working knowledge and understanding of the Electromagnetic Spectrum as it relates to PNT, jamming, & SATCOM, concepts of offensive and defensive Space Control, and/or Space-based Cyber Operational capabilities
BS/BE in Engineering, Physics, or other STEM related field
Proven experience in designing and delivering training programs, preferably in a technical or space-related field, with a focus on adult learning principles and diverse learning styles
Proficiency in creating training materials using Google Suite (Docs, Sheets, Slides), and the Canvas Leaning Management application
Strong communication and interpersonal skills, with the ability to convey complex concepts effectively and facilitate interactive learning experiences
Excellent problem-solving abilities and a proactive approach to identifying and addressing training-related challenges
Self-motivation with a collaborative mindset, capable of working effectively within a team environment and independently
Ability to travel to deliver training abroad as needed
Ability to work shifts to facilitate global training and/or support operations as needed
Basic understanding of IT support principles, particularly in administering software tools

Job Responsibility

Serve as a Subject Matter Expert on the Electromagnetic Spectrum and/or Space-based Cyber Operations
Develop and execute training programs tailored to the needs of personnel engaged in JCO operations
Conduct engaging and informative training sessions, incorporating adult learning principles and accommodating diverse learning styles
Provide ongoing support and guidance to trainees, fostering a conducive learning environment and addressing individual learning needs
Assist efforts to improve training processes and instructional methodologies, leveraging feedback and data analysis to drive continuous improvement
Operate JCO operational and prototype tools & command and control systems during training sessions and provide technical assistance to users as needed
Contribute to strategic development initiatives, including the adoption of project management and operations management practices to optimize training programs' effectiveness
Stay abreast of advancements in software tools and training methodologies, integrating new techniques and technologies into training/exercise programs
Collaborate with stakeholders to assess training program effectiveness, gather requirements, and identify opportunities for enhancement
Support operational activities as required, ensuring seamless integration between training and operational functions within the JCO training and exercise program

Fulltime

Learning and Development Coordinator

About the Role Global technology investment and development firm located in Hud...

Location

United States , New York

Salary:

40.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

A bachelor's degree in any field of study
one to two years of professional experience involving multitasking, problem solving, event and project coordination, human resources, or learning program support is preferred
Solid organizational and project management skills, with keen attention to detail and the ability to manage multiple priorities in a fast-paced environment
Excellent written and verbal communication skills, with the ability to build effective relationships across a variety of teams and stakeholder groups
A high level of professionalism, discretion, and sound judgment when handling confidential or sensitive information
Adaptability, curiosity, and a collaborative approach, with an openness to taking on a variety of tasks and responsibilities
Interest in generative AI and a desire to use it to improve and reimagine tools, workflows, and deliverables
A client-service mindset and an interest in improving processes to enhance efficiency, consistency, and participant experience
An interest in employee development, learning design, training operations, or broader human capital work.

Job Responsibility

Coordinate L&D programs from planning to execution, including managing logistics, scheduling, communications, materials, and setup for in-person, virtual, and hybrid sessions
Serve as a key point of contact for internal stakeholders, facilitators, participants, and external vendors to support the smooth delivery of trainings, workshops, onboarding experiences, and other professional development initiatives
Track participation data, maintain accurate program records, and collect and organize feedback to support program reporting
Support continuous improvement of L&D offerings and operations by sharing insights from feedback and day-to-day execution to enhance both efficiency and the learner experience

Fulltime

People and Culture Operations Coordinator

Leadership at IKEA is everyone’s responsibility and is expressed in different wa...

Location

India , Pune

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Sound knowledge of administrative operations
knowledge management
process delivery
business and legal acumen
digital literacy
payroll operations
minimum of two years of relevant experience

Job Responsibility

Execute operational P&C activities together with other LOS Specialists at unit level to deliver an excellent co-worker experience
Ensure and execute delivery of learning activities at unit level including legally required trainings
Ensure local employer communication activities including events are consistent, well-perceived and build on the IKEA brand
Deploy services that are required to be executed at a local level such as uniforms, contracts, timekeeping and parts of payroll administration
Manage local on- and off-boarding activities as main contact person including equipment, accesses and welcome day among others
Execute operational P&C activities at unit level, collaborating with other LOS Specialists in the country as needed
Support the development of local business competence and performance by setting and working on relevant P&C goals
Secure engagement and retention by understanding the conditions of co-workers and identifying needed improvements
Manage and coordinate local P&C service delivery to ensure risk, compliance and operational excellence
Localize global principles and guidelines and ensure they are implemented in the people planning process

Fulltime

Learning and development coordinator

Training Specialist will support the Learning and Development team in the planni...

Location

Salary:

Not provided

Concrete Plus

Expiration Date

Until further notice

Requirements

Strong written and verbal communication skills
Basic understanding of instructional design principles and adult learning methodologies
Proficient in Ms Office Suite (Word, Excel, PowerPoint) and basic familiarity with eLearning tools and platforms
Strong organizational skills with the ability to manage multiple tasks and meet deadlines
High attention to detail and ability to work effectively in a team-oriented environment
Years of Experience: 1-3

Job Responsibility

Training Support & Coordination: Assist in the preparation and organization of training sessions, including logistical coordination, materials preparation, and scheduling
Support the facilitation of training programs, ensuring smooth operations during live sessions (in-person and virtual)
Maintain and track attendance, feedback forms, and other training-related documents
Learning Materials & Content Development: Assist in the creation of training materials, such as presentations, manuals, eLearning modules, and job aids, under the guidance of senior training specialists or instructional designers
Ensure that training content is clear, engaging, and aligned with company standards and learning objectives
Update and maintain training documentation as needed
Training Delivery Support: Co-facilitate training sessions and workshops alongside senior trainers, helping with group activities, exercises, and participant engagement
Provide support during training by assisting with technical setup, managing participant questions, and addressing individual learning needs
Participate in virtual training sessions, providing support in troubleshooting issues and managing online learning platforms
Evaluation & Feedback Collection: Help gather feedback from training participants through surveys, one-on-one interviews, or group discussions

Fulltime

Wic training and recruitment coordinator

Use your skills to support those who serve Wyoming families! The Wyoming WIC Pro...

Location

United States , Cheyenne

Salary:

5636.27 USD / Month

Wyoming Game and Fish Department

Expiration Date

Until further notice

Requirements

Bachelor's Degree (typically in Education)
0-3 years of progressive work experience (typically in Education or Instruction) with acquired knowledge at the level of an Instructor II
OR 4-6 years of progressive work experience (typically in Education or Instruction) with acquired knowledge at the level of an Instructor II
Knowledge of adult learning principles and e-learning content development
Knowledge of help desk operations and technical troubleshooting
Knowledge of recruitment processes and personnel documentation
Strong presentation, writing, and organizational skills to manage concurrent priorities
Ability to translate complex technical concepts into user-friendly guides
Successful applicants must pass a background check, including fingerprinting
Successful applicants must complete an Employee Health Assessment and verify immunity to vaccine-preventable diseases

Job Responsibility

Training Coordination (35%): Maintains and implements comprehensive onboarding processes and checklists for all local agency roles. Develops training strategies, conducts statewide needs analyses, and explores innovative delivery methods, including online modules and video tutorials
Help Desk and Technical Support (30%): Oversees the WIC Help Desk, providing technical troubleshooting and documenting recurring issues. Acts as a subject matter expert for program systems (MIS, Participant Portal) and leads User Acceptance Testing
Recruitment Coordination (15%): Initiates and tracks recruitment documentation, coordinates activities with HR and hiring managers, and assists clinic supervisors with applicant screening and reference checks
Outreach & Communications (10%): Develops electronic publications and manages program-level social media to communicate agency accomplishments and support participant recruitment
Monitoring and Evaluation (10%): Participates in program evaluations and quality improvement workgroups. Monitors new hire progress and evaluates the effectiveness of training materials to enhance learning outcomes

What we offer

Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans
Flexible schedules and work-life balance options

Fulltime

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Training and Learning Coordinator - Operations

Job Description

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