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The Training and Development Specialist at GoodLeap is responsible for creating and delivering effective training programs that ensure employees are set up for success from day one. This role is primarily focused on new hire onboarding, targeted remediation training, and supports change management initiatives within the organization.
Job Responsibility:
Plan and deliver training that prepares new hires to succeed, using in person, virtual, and recorded formats
Evaluate new hire performance and provide feedback to the hiring manager
Continuously improve training based on feedback, performance trends, and business changes
Adapt training for diverse employee groups and learning styles
Provide timely, relevant training for system, policy and procedure changes
Collaborate with cross-functional teams to align training with business goals
Identify skill gaps and deliver targeted training to improve performance
Design and update training materials using instructional best practices
Partner with subject matter experts, Compliance, and Legal to ensure content accuracy
Present training in a clear, engaging, and professional manner
Manage multiple training projects simultaneously
Track participation, assess effectiveness, and report outcomes
Perform other duties as assigned.
Requirements:
2+ years of experience in Learning & Development, or Talent Development
Experience designing, planning, and implementing learning programs, including new hire onboarding programs
Understanding of adult learning theory
Succinct and professional communication skills, both written and verbal
Strong public speaking and facilitation skills
Ability to quickly build rapport and collaborate effectively with all stakeholders in the business
Incredibly strong organization, follow-through, time and knowledge management skills
Excel in a collaborative environment and take ownership of projects
Ability to multitask and prioritize workload based on immediate and future needs.