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TaxRise Logo TaxRise · Human Resources

Training and Development Specialist

United States, Irvine 80000.00 - 90000.00 USD / Year · Job Posted February 18, 2026
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Job Description

The Training and Development Specialist delivers live, instructor-led training across the organization, with a primary focus on Operations and Processing. As a subject matter expert in policies and procedures, this role enhances employee performance through creative and effective learning strategies. The Specialist plays a key role in driving productivity, client satisfaction, and overall operational efficiency by ensuring employees are well-equipped to succeed. This position partners closely with department leaders to identify development needs, evaluate training effectiveness, and implement impactful learning solutions.

Job Responsibility

  • Deliver engaging, instructor-led training sessions on a regular basis, with a primary focus on supporting new hires during their first 30 days through in-classroom instruction and hands-on guidance to ensure a strong start
  • Collaborate with cross-functional partners to identify learning needs and determine the most effective training delivery approach
  • Evaluate individual and program-level strengths and areas for improvement to identify training opportunities
  • Work closely with Department Managers to provide regular updates on training progress, performance trends, and results
  • Maintain accurate records of training activities, attendance, assessments, test results, and retraining requirements
  • Evaluate training program effectiveness and continuously identify opportunities for improvement to meet departmental and organizational goals
  • Ensure training resources and materials are readily available for in-person instruction and ongoing learning
  • Review procedures, processes, and systems to identify areas for improvement and increased efficiency
  • Assess training effectiveness through knowledge checks, quizzes, scenario-based exercises, and follow-up reviews to ensure real-world application
  • Support new hires by acclimating them to company programs, systems, and best practices
  • Proactively identify opportunities to improve workflows across departments and recommend solutions to management
  • Create, update, and maintain training materials and procedural documentation based on organizational needs
  • Support the evaluation of learning programs by collecting and analyzing engagement metrics, assessment data, and user feedback to drive continuous improvement

Requirements

  • At least 3 years of experience designing and delivering a variety of learning solutions, including in-person, virtual, e-learning, and blended formats
  • Ability to manage the full training lifecycle, from needs assessment through evaluation and continuous improvement
  • Strong ability to identify learning needs and align training initiatives with business objectives and cross-functional priorities
  • High emotional intelligence with strong interpersonal skills and the ability to connect across roles and departments
  • Excellent written and verbal communication skills, including facilitation, presentation, and storytelling
  • Strong organizational and project management skills with the ability to manage competing priorities in a fast-paced environment
  • Detail-oriented mindset with a strong commitment to accuracy, quality, and continuous improvement
  • Experience evaluating training outcomes and measuring knowledge retention and on-the-job application
  • Proficiency with Microsoft Office Suite, Google Workspace (Gmail, Calendar, Drive), and internal communication tools such as Slack or Teams
  • Comfort working with learning platforms such as Articulate Suite and digital tools like Canva, with the ability to quickly learn new technologies
  • Ability to research, recommend, and implement innovative training approaches and solutions
  • Comfortable working independently while also collaborating effectively with cross-functional teams
  • Adaptable and flexible in response to changing priorities and evolving business needs

What we offer

  • Medical, Dental, and Vision Insurance (starting after 60 days)
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Professional Development Program to support your growth
  • Access to our on-site gym and gaming lounge
  • Catered team lunches every Friday
  • Fun and energizing quarterly company outings
  • Opportunity to earn a quarterly bonus based on performance
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