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Membership Bespoke Logo Membership Bespoke · Education

Training and Development Officer

United Kingdom Employment contract 27851.00 GBP / Year · Job Posted June 15, 2026
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Job Description

Our client, a respected professional membership organisation, is seeking a proactive and organised Training & Development Officer to join their professional development team. This home-based role offers the opportunity to work with volunteers, trainers, and members across the UK to deliver a high-quality programme of training and development activities, both online and in person.

Job Responsibility

  • Coordinate and schedule a programme of online and face-to-face training and development events throughout the year
  • Source and book suitable venues across the UK for training activities
  • Provide administrative and technical support for online and in-person events
  • Support trainers and presenters before, during, and after events
  • Manage delegate bookings and act as the first point of contact for attendee enquiries
  • Create and coordinate marketing materials to promote training activities and maximise attendance
  • Maintain records of trainers and support the recruitment and onboarding of new trainers
  • Coordinate trainer development initiatives and support continuous improvement activities
  • Manage recorded learning content, including publication and promotion through digital channels
  • Gather, analyse, and report on delegate feedback to improve future activities
  • Support volunteer working groups, including arranging meetings, preparing agendas, and taking minutes
  • Maintain accurate records and documentation within organisational systems
  • Contribute to professional development projects and organisational initiatives as required

Requirements

  • Excellent written and verbal communication skills
  • Experience coordinating events, training programmes, or learning activities
  • Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously
  • High attention to detail and ability to maintain accurate records
  • Excellent customer service and stakeholder management skills
  • Experience working with volunteers, members, trainers, or external stakeholders
  • Strong IT skills, including Microsoft Office, Teams, Zoom, SharePoint, and online survey platforms
  • Ability to work independently in a remote environment while collaborating effectively with colleagues

Nice to have

  • Experience working within a membership organisation, professional body, charity, or not-for-profit organisation
  • Experience supporting training, learning and development, or professional education programmes
  • Knowledge of event management systems, CRM platforms, or learning management systems
  • Experience analysing feedback and performance data to support service improvements

What we offer

  • 30 Days Holiday plus Bank Holidays
  • Pension scheme
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