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Corporate Tools in Post Falls, Idaho is searching for an experienced Training & Development Manager who will be instrumental in transitioning our organization to the next level by developing best-in-class leaders and people managers. With 800 employees in various roles across the US, this role touches every team and topic from products and processes to new hire onboarding, leadership and personal development. You will be responsible for the strategy, development, maintenance and implementation of comprehensive training programs that empower teams, build strong leaders, and support the quick growth of our company. As a department leader you will focus on process improvements, team building, coaching, accountability, and recognition as you build and lead a team of training experts.
Job Responsibility:
Lead a team of 4-6 corporate trainers, overseeing the daily operations of the team, and providing coaching and resources to employees on their personal and professional development
Ensure consistent employee recognition and accountability processes are in place within the team
Collaborate with department heads, managers, and employees to identify and assess training needs, priorities and gaps within the organization via in person interviews, surveys, and evaluations
Design, implement and deliver comprehensive training programs that meet identified training needs and align with organizational goals and objectives
Deliver training sessions to employees using various methods, such as classroom training, virtual training, and workshops, ensuring training sessions are engaging, interactive, and aligned with the learning objectives. The Manager is an active trainer and expected to spend a good percentage of their time training
Build, monitor and evaluate the effectiveness of training programs and the trainers through assessments, surveys, and feedback from participants and leaders and provide feedback or implement change as needed
Communicate effectively with stakeholders to promote training initiatives, gather feedback, and provide updates on training progress
Stay current on industry trends, techniques and strategies and take initiative to incorporate into training content and evaluation
Requirements:
5+ years designing and delivering leadership, product, and other training to all levels of an organization from individual contributors to leadership
2+ years direct team leadership experience with the ability to hire, train, develop and evaluate performance and impact of team members
Demonstrated knowledge of leadership theories, models, and best practices, with the ability and experience applying them to real-world business situations in a corporate setting
Experience building and facilitating dynamic and engaging in person, virtual, video, and written training materials that maximize learning and behavioral outcome in a corporate setting
Ability to design a range of learning events and programs that cover technical, soft skills and leadership development
Demonstrated ability to work collaboratively and take input from multiple stakeholders to identify training needs, design solutions, and drive impact in a corporate setting
Strong analytical and problem-solving skills, with the ability to build and assess the effectiveness of training initiatives using data and metrics
A high threshold for navigating ambiguity, adaptable and willing to flex with changes, promote positive change management, and help drive company initiatives
Positive attitude, coachable with the ability to both take and provide feedback, able to build trust through honest and transparent actions and communication
Nice to have:
Previous work in a start up or fast paced work environment, where you managed changing and competing priorities
Bachelors or masters degree in organizational development, psychology, education, human resources or business administration and/or additional training as a Certified Professional in Learning and Performance (CPLP), Certified Professional in Talent Development (CPTD) or related
Previous experience developing and facilitating training to a wide range of position disciplines from customer service to software engineers, finance to data analysts
5+ years experience of direct team leadership with focus on trainer development and mentorship in a corporate setting
What we offer:
100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers
Creative environment where you can make a difference
No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
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