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This position administers, organizes, and conducts company and client training programs for all employees assigned to client facility. They assess several elements and alternatives providing input to update policy and procedure based on client needs, train new employees and assist lower-level personnel, and ensure client contract training and certification requirements are tracked and accounted for.
Job Responsibility:
Responsible for monthly training and drill metrics and reports (presented to client in monthly and quarterly meetings)
Responsible for client SOP updates and immediate dissemination of SOP updates to security supervisors and security staff, retraining and counseling of trainers as appropriate
Create and implement a “train the trainer” program for OJT/New Hire training
Update and implement Supervisory Training Program
Maintain Incident Report standards and training
Integration of the AUS LMS system for the security team
Plans, organizes, and conducts training programs, seminars, and conferences for all security personnel assign to the client's facility
Writes material for new training programs
reviews, evaluates, and modifies existing and proposed programs
recommends appropriate changes to existing client LMS training programs
Prepares and distributes training aids such as instructional material, handouts and evaluation forms, makes presentations when necessary
Contacts attendees and department representatives about training program
Schedules the appropriate classroom and prepares the physical setup
Ability to work a flexible shift to accommodate training needs of staff on all shifts
Performs other duties as assigned by account manager
Requirements:
Ability to communicate with company employees, trainers from other companies, professional training group members, and consultants by phone, in person, or through correspondence